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Sannse

Staff
  • My occupation is Director of Community Support at Fandom.
  • I am waiting for next Christmas
  • Bio My dog is my obsession, making jewelry is my passion, chocolate is my addiction, and Fandom is my delight.
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A FANDOM user
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  • Hello i have a wiki check it out today https://blob-world.fandom.com

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  • Can I register User:UltimantiumBot as a bot? (I was reading the Help:User rights and figured I should ask a Fandom staff member)

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  • Can you disable of my old account?

    https://poohadventures.fandom.com/wiki/User:Sonic876

    I tried to log in to that 5 years ago and I forgot my password when I logged into my old Facebook account.

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    • Sorry, accounts can only be disabled if you know your password to log in to it, or if you get a new password sent to the email address in your preferences.

      If you have lost your password and access to the email, then there's nothing I can do. I suggest just ignoring the old account, it doesn't make any real difference

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    • A FANDOM user
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  • He's spamming everywhere with pointless comments. He's apparantly waiting for "Hinkpinks" on a old, abandonned, discussion wikia. https://tmnt-talking.fandom.com/wiki/Message_Wall:Luis_106_Lincoln



    The thing is, he only spams, that's it. Accorodoing to a message on the Gumball wikia (https://theamazingworldofgumball.fandom.com/wiki/Message_Wall:Luis_106_Lincoln), he seems to have a brain disorder.



    The confusing thing is that, he got banned from the BFDI wikia because after he begun flooding my messages, it spread to other people's messages, he "thanked", or should i say, spammed me for a "edit summary" on the BFDI wikia, on the Nintendogs Wikia.



    I have made a test commit on my BFDI discussion article if he still checks pages.

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    • A FANDOM user
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  • Can you close this monstrosity? It was made by a user I don't like and he made pages that are mean to my friends, and possibly me.

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  • Hello Sannse, BlazeSeed366 here. I have to report this user Latin915. Because he was bullying the other contributors like Anthony7470 regarding about the block he inflicted on him and other users without reason. This is the thread: https://community.fandom.com/wiki/Thread:1795626#9

    Latin915 frequently harrass him and does not accept the latter's faults and he's trying to inform some of you about it. Also, Latin915 needs some disciplinary action for his rudeness and bullying to users like us. Because on the prowrestling wiki he was currently working on, he never update the rest of the character profiles and he barred most contributors to write all these profiles and he undo the writings to stay as it is. So that him and other higher admins can handle themselves than all of us. The user Anthony7470 had suffered so much from Latin915 and he came to me to inform regarding this. And worse he never unblock anyone who apologizes for their mistakes because his own rules and content of that FANDOM site that he's working. This is his profile:

    https://community.fandom.com/wiki/User:Latin915

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    • Don't worry, I send a link regarding this. If he report about this and I'll do the same to retaliate. I'm no longer posted on that wiki because if Latin915 was still there and I won't post anymore.

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    • Is there a link you can share on where u posted?

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    • A FANDOM user
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    • A FANDOM user
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  • Hi Sannse! Why, when I inform Fandom’s Support Specialist (Discord, Russian channel Help and Support) about a bug in Fandom’s top menu, he ignores my message and advises me to send a letter to software engineers, while I’m driving and cannot send mail, while he is sitting on his computer and is inactive? Shouldn't he forward my message to the engineers? Quote: 'They're here to help you resolve issues you're having with the platform or send your message to the right person!'

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    • Bug reporting isn't always a quick process. Sometimes we can have a look, see the problem and even fix it ourselves. But sometimes we have to go through a longer process: we gather all the information (location of the user, location of the bug, browser, OS, etc.), check to see if it's a known bug or one that's recently been reported a lot, test it ourselves on different set-ups, and (if we can't reproduce it, and there are no other reports) get the user to try several different steps to trouble-shoot. Then, if it's not fixed by that, we either fill out a form to report it to the techs, or let others in the team know to look out for it so we can confirm and get more information.

      All this can take a while, including the time that it takes to send emails back and forth. But using email means we have a record of what's been done, so that we can see if there is a general problem and how many are affected by it.

      Serious bugs with verification get higher priority that those that don't affect use of the site and are only seen by a few people. Low priority bugs can take a long time to be fixed (sometimes they simply never get to the top of the queue!)

      But anyway, I wanted to explain this, but certainly don't want to argue with you 🙂 I'm sorry you didn't have a good experience on Discord.

      (Also, please be careful! Wikis aren't worth an accident!)

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    • This situation is not typical for Kuzura, I always received timely help from him. I am surprised.

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    • A FANDOM user
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  • Hey Sannse. I was wondering, is being a FANDOM staff member a full-time job or just a side job? If it is a side job, could you tell me what your real job is?

    P.S. Why are you the only staff member who replies to our messages.

    EDIT:_____________________________________________________________________________

    Also, what is the minium number of edits, creates, etc. needed to get editor rewards?

    EDIT:

    Why was this user blocked?

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    • I know pcj replied on Discord, but:

      • It's a full time job.
      • Staff all have different things to work on, so it varies as to who can answer what.
      • Editor rewards are not all about numbers, quality of contributions and behavior matter. That's all I'll say on that one.
      • We don't talk about blocks to anyone other than the person blocked.
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    • Ok, thanks!

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    • A FANDOM user
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