Fandom is often helped by volunteers from its communities. These volunteers never outrank administrators on a wiki, but they may have certain global user rights similar to Fandom Staff to help Fandom communities more effectively. This page outlines some of the volunteer groups on Fandom.
The Fandom Helper group is made up of volunteers working to support and improve non-English communities. Like Fandom staff, Helpers have extended user rights on all wikis, but they do not outrank administrators, and will listen and respond to the views of any community they are working on and helping with.
The Volunteer Spam Task Force (VSTF) is a group of Fandom users who have volunteered to help keep Fandom clear and free of spam and vandalism. The group are given additional user rights that allow them to detect, delete, and block these spam edits and users. You can report vandalism and spam on the VSTF Wiki.
Global Discussions moderators
Global Discussions moderators are a group of users with permissions related to the Discussions feature. Their focus is on community management, community building and social concerns within the Discussions feature specifically. They are assigned to work on specific communities that have requested help or that have been identified by Fandom staff. You can request their help on the Discussions Moderation Requests page.
Vanguard is a group of Fandom users who have volunteered to help make Fandom's content available on the widest possible range of devices. They often hang out at the Portability Hub, where they're involved in all manner of user-generated discussions on the subject. They have been given additional user rights that allow them freer access to the MediaWiki and Template namespaces, Fandom-wide.
The Community Council is a group of users chosen from throughout the community by the staff to provide preliminary feedback on new features that are under development. While they do not have additional user rights, other than the ability to see the Community Council Wiki, these volunteer users have a "Councilor" tag on their profiles for the duration of their time in the group.
The Volunteer Developers program is an initiative that aims to enable technically skilled members of the Fandom community to contribute to Fandom not only by editing and wiki administration but also by fixing bugs and improving Fandom's software.
Issues with these groups
Sometimes, unanticipated disagreements and issues arise between users and groups of volunteers and Helpers. Should this be the case, and you are unable to resolve the issue locally, feel free to contact Fandom Staff using the contact form for help in resolving the matter.
- Learn about the role of Administrators
- Learning about the Community Support Team
- Learn about how to contact Fandom staff
Further help and feedback
- Browse and search other help pages at Help:Contents
- Check Fandom Community Central for sources of further help and support
- Check Contacting Fandom for how to report any errors or unclear steps in this article
- Learn how to use Fandom in Fandom University: short how-to videos for all levels of experience