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This articles covers how to report bugs with the Wikia software.

We want your experience of Wikia to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

What should a problem report contain?

The more detail you can tell us about what happened, the better.

  • Browser, including version number - for example Firefox 3.0.3, IE7, etc.
  • Operating System (OS) - for example Vista, OS X 10.5, etc.
  • What wiki and what exact page you were on when you saw the problem.
  • The full text of any error messages.
  • Whether you were logged in at the time, and with what username.
  • Specific details and steps on how to reproduce the bug.
  • Try and make it as clear as possible.

Remember, just saying "it doesn't work" is not always that useful :)

Where should it be reported to?

We have a variety of places to report bugs:


If the matter needs to be dealt with urgently
For example, unable to access the site, articles missing, important functions (e.g. deletion) non-functioning.


If it is not an urgent matter
For example, a special page reporting incorrect results, graphical bugs, software spelling mistakes.