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This article covers how to '''report bugs''' you find on Fandom.
   
This articles covers how to '''report bugs''' you find on Wikia . We want your experience of Wikia to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.
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We want your experience of Fandom to be as bug-free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to help us solve those issues, we have a few tips about how to report them.
 
==Where should it be reported to?==
 
All bugs need to be reported through [[Special:Contact/bug|Special:Contact]]. If you prefer your regular email interface better, or wish to send attachments (such as screenshots), then you can email the message through to [mailto:community@wikia.com community@wikia.com] instead.
 
 
==What should a problem report contain?==
 
 
*Try and make it as clear as possible, including specific details and steps on how to reproduce the bug.
 
*Browser, including version number - for example Firefox 3.0.3, IE7, etc.
 
*Operating System (OS) - for example Vista, OS X 10.5, etc.
 
*What wiki and what exact page you were on when you saw the problem.
 
*The full text of any error messages.
 
*Whether you were logged in at the time, and with what username.
 
 
 
 
   
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== Where should it be reported? ==
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All bugs should be reported through [[Special:Contact]].
   
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If you run into issues with this, you can email the message through to [mailto:community@fandom.com community@fandom.com] instead, but the contact form is preferred.
   
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== What should a problem report contain? ==
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* Details of the issue - try to make it as clear as possible, including specific details and steps on how to reproduce the problem.
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* A screenshot of how the bug (when that is possible).
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** See https://take-a-screenshot.org for details on how to take a screenshot on your computer/device.
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** There are also some browser plug-ins that can make taking screenshots easier, such as [http://awesomescreenshot.com/ Awesome Screenshot] and [https://nimbus.everhelper.me/screenshot.php Nimbus].
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* Your device details, particularly:
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** Browser, including version number (for example Chrome 75, Safari 12.1.1)
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** Operating System (for example Windows 10, macOS 10.14, Android 9)
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* What community and what exact page you were on when you saw the problem.
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* The full text of any error messages.
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* Whether you were logged in at the time, and with what username.
   
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Thank you in advance from the entire Fandom team!
   
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== Further help and feedback ==
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{{Help and feedback section}}
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[[be:Даведка:Паведамленне пра памылку]]
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[[ca:Ajuda:Com informar d'errors]]
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[[de:Hilfe:Bugs melden]]
 
[[es:Ayuda:Cómo informar de fallos]]
 
[[es:Ayuda:Cómo informar de fallos]]
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[[fi:Ohje:Kuinka raportoida bugeista]]
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[[fr:Aide:Comment signaler des bugs]]
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[[it:Aiuto:Segnalare i bug]]
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[[ja:ヘルプ:バグを報告するには]]
 
[[nl:Help:Bugs melden]]
 
[[nl:Help:Bugs melden]]
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[[pl:Pomoc:Jak zgłaszać błędy]]
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[[pt:Ajuda:Como reportar bugs]]
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[[ru:Справка:Сообщить об ошибке]]
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[[tr:Yardım:Hataları bildirme]]
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[[uk:Довідка:Повідомлення про помилку]]
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[[zh:Help:如何回報錯誤]]
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[[Category:About Fandom]]
 
[[Category:Help|{{PAGENAME}}]]
 
[[Category:Help|{{PAGENAME}}]]
[[Category:About Wikia|{{PAGENAME}}]]
 
[[Category:Expand|{{PAGENAME}}]]
 

Revision as of 07:03, December 1, 2019

This article covers how to report bugs you find on Fandom.

We want your experience of Fandom to be as bug-free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to help us solve those issues, we have a few tips about how to report them.

Where should it be reported?

All bugs should be reported through Special:Contact.

If you run into issues with this, you can email the message through to community@fandom.com instead, but the contact form is preferred.

What should a problem report contain?

  • Details of the issue - try to make it as clear as possible, including specific details and steps on how to reproduce the problem.
  • A screenshot of how the bug (when that is possible).
  • Your device details, particularly:
    • Browser, including version number (for example Chrome 75, Safari 12.1.1)
    • Operating System (for example Windows 10, macOS 10.14, Android 9)
  • What community and what exact page you were on when you saw the problem.
  • The full text of any error messages.
  • Whether you were logged in at the time, and with what username.

Thank you in advance from the entire Fandom team!

Further help and feedback

Community content is available under CC-BY-SA unless otherwise noted.