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Community Central
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== What should a problem report contain? ==
 
== What should a problem report contain? ==
* Try and make it as clear as possible, including specific details and steps on how to reproduce the bug.
+
* Try to make it as clear as possible, including specific details and steps on how to reproduce the bug.
 
* A screenshot of how the bug is manifesting when applicable. See http://www.take-a-screenshot.org for details on how to take a screenshot on your computer/device. There are also some browser plug-ins that can make taking screenshots easier, such as [http://awesomescreenshot.com/ Awesome Screenshot] and [https://nimbus.everhelper.me/screenshot.php Nimbus].
 
* A screenshot of how the bug is manifesting when applicable. See http://www.take-a-screenshot.org for details on how to take a screenshot on your computer/device. There are also some browser plug-ins that can make taking screenshots easier, such as [http://awesomescreenshot.com/ Awesome Screenshot] and [https://nimbus.everhelper.me/screenshot.php Nimbus].
 
** Click the "Browse..." button (if using Special:Contact/bug) and upload the screenshot file.
 
** Click the "Browse..." button (if using Special:Contact/bug) and upload the screenshot file.

Revision as of 20:49, 22 August 2018

This article covers how to report bugs you find on FANDOM.

We want your experience of FANDOM to be as bug-free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

Where should it be reported to?

All bugs need to be reported through Special:Contact/bug. If you prefer your regular email interface, then you can email the message through to community@fandom.com instead.

What should a problem report contain?

  • Try to make it as clear as possible, including specific details and steps on how to reproduce the bug.
  • A screenshot of how the bug is manifesting when applicable. See http://www.take-a-screenshot.org for details on how to take a screenshot on your computer/device. There are also some browser plug-ins that can make taking screenshots easier, such as Awesome Screenshot and Nimbus.
    • Click the "Browse..." button (if using Special:Contact/bug) and upload the screenshot file.
  • Browser, including version number - for example Firefox 45, IE 11, etc.
  • Operating System (OS) - for example Windows 10, macOS 10.12, etc.
  • What community and what exact page you were on when you saw the problem.
  • The full text of any error messages.
  • Whether you were logged in at the time, and with what username.

Thank you in advance from the entire FANDOM team!

Further help and feedback