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Revision as of 10:14, January 2, 2018

This article covers how to report bugs you find on FANDOM.

We want your experience of FANDOM to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

Where should it be reported to?

All bugs need to be reported through Special:Contact/bug. If you prefer your regular email interface, then you can email the message through to instead.

What should a problem report contain?

  • Try and make it as clear as possible, including specific details and steps on how to reproduce the bug.
  • A screenshot of how the bug is manifesting, when applicable. See for details on how to take a screenshot on your computer/device. There are also some browser plug-ins that can make taking screenshots easier, such as Awesome Screenshot and Nimbus.
    • Click the "Browse..." button (if using Special:Contact/bug) and upload the screenshot file.
  • Browser, including version number - for example Firefox 45, IE 11, etc.
  • Operating System (OS) - for example Windows 10, macOS 10.12, etc.
  • What community and what exact page you were on when you saw the problem.
  • The full text of any error messages.
  • Whether you were logged in at the time, and with what username.
  • Skin preference (if it's not the default skin).

Thank you in advance from the entire FANDOM team!

Further help and feedback

Community content is available under CC-BY-SA unless otherwise noted.