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| + | This page explains how to '''report a problem''' to the Wikia Community Support Team relating to any wiki. Don't use this page itself to report a problem - find the right page from the links below. |
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| + | You can also ask for help and report problems on the '''{{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum|Community Central forums}}'''. |
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| + | ==Reporting copyright violations== |
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| + | For claims of copyright infringement, please contact our designated agent under the Digital Millennium Copyright Act: |
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| + | ::Attn: Copyright Agent |
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| + | ::Wikia, Inc. |
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| + | ::500 Third Street |
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| + | ::Suite 405 |
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| + | ::San Francisco, CA 94107 |
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| + | You may email the designated agent via copyright@wikia.com. Please include "Claim of copyright infringement" in the subject of your email. For clarity, only DMCA notices should go to the Copyright Agent. |
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| + | Informal queries or requests relating to copyright or licensing matters can be sent to Wikia using [[Special:Contact|this contact form]]. |
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| + | ==Fixing article content== |
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| + | Everyone can edit articles and other pages on Wikia. If you see something incorrect with a page just use the '''edit''' link and correct it. To talk about ways to improve a page further, or to report a problem on a [[Help:Page protection|protected page]], use the '''discussion''' tab displayed when you are viewing that page, and then add a comment there. |
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| + | <!--If you believe a problem needs admin attention, use the "[[Help:ProblemReports|report a problem]]" link at the bottom of the page. Admins can flag these reports for needing additional staff help if the reported problem is something they cannot fix on their own.--> |
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| + | ==Reporting bugs== |
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| + | To submit bug reports and feature requests, please use our [[Special:Contact|contact form]]. If the problem is generally with the MediaWiki software, rather than with the Wikia set up, you should use the bug tracker at [http://bugzilla.wikimedia.org bugzilla.wikimedia.org] instead. |
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| + | You can also ask about technical problems on the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum|Community Central forums}}. |
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| + | ==Other problems== |
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| + | Other problems with the wiki, content, or with another user, should be dealt with by the community on that wiki. Many Wikia will have a central community area, such as the community portal where you can report a problem. If not, it is traditional to use [[Talk:Main Page]] of the wiki in question to talk to the community. |
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| + | To talk to an individual user, go to their user page and follow the '''discussion''' link at the top of the page to leave a public message, or the '''e-mail this user''' link in the sidebar to send them private e-mail. |
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| + | If you find the problem is not solved after you have contacted the local community, you can address your problem to the wider Wikia community on the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum|Community Central forums}} or the {{#NewWindowLink:http://community.wikia.com/index.php?title=Admin Central:Forum|Founder & Admin Forum}}. |
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| + | ==If you still can't solve the problem...== |
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| + | If you can not solve the problem using the above means, you can contact Wikia staff using the [[Special:Contact]] page on any Wikia. On that page you will see a number of different options to choose from: |
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| + | |||
| + | <p style="text-align: center;">[[File:ContactPage.jpg|500px]]</p> |
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| + | Whether you want to [[Help:Closing an account|close]] or [[Help:Rename my account|rename]] your account, change your wiki's [[Help:Title for the wiki|title]], or any other option, click that specific option and follow the instructions you see on the screen. |
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| + | If those options don't cover what you are looking to contact Wikia about, feel free to use the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Contact/general|general contact form}}. |
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| + | |||
| + | {{:w:Project:Contact us}} |
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| + | [[de:Hilfe:Wikia kontaktieren]] |
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| + | [[eshelp:Ayuda:Contactando con Wikia]] |
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| + | [[ithelp:Aiuto:Contattare Wikia]] |
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| + | [[jahelp:Help:ウィキアとの連絡]] |
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| + | [[nlhelp:Help:Contact opnemen met Wikia]] |
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| + | [[ruhelp:Справка:Контакты]] |
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| + | [[pl:Pomoc:Kontakt z Wikią]] |
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| + | [[Category:Help|Contacting]] |
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| + | [[Category:About Wikia|Contacting]] |
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Revision as of 12:57, 4 July 2013
This page explains how to report a problem to the Wikia Community Support Team relating to any wiki. Don't use this page itself to report a problem - find the right page from the links below.
You can also ask for help and report problems on the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum%7CCommunity Central forums}}.
Reporting copyright violations
For claims of copyright infringement, please contact our designated agent under the Digital Millennium Copyright Act:
- Attn: Copyright Agent
- Wikia, Inc.
- 500 Third Street
- Suite 405
- San Francisco, CA 94107
You may email the designated agent via copyright@wikia.com. Please include "Claim of copyright infringement" in the subject of your email. For clarity, only DMCA notices should go to the Copyright Agent.
Informal queries or requests relating to copyright or licensing matters can be sent to Wikia using this contact form.
Fixing article content
Everyone can edit articles and other pages on Wikia. If you see something incorrect with a page just use the edit link and correct it. To talk about ways to improve a page further, or to report a problem on a protected page, use the discussion tab displayed when you are viewing that page, and then add a comment there.
Reporting bugs
To submit bug reports and feature requests, please use our contact form. If the problem is generally with the MediaWiki software, rather than with the Wikia set up, you should use the bug tracker at bugzilla.wikimedia.org instead.
You can also ask about technical problems on the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum%7CCommunity Central forums}}.
Other problems
Other problems with the wiki, content, or with another user, should be dealt with by the community on that wiki. Many Wikia will have a central community area, such as the community portal where you can report a problem. If not, it is traditional to use Talk:Main Page of the wiki in question to talk to the community.
To talk to an individual user, go to their user page and follow the discussion link at the top of the page to leave a public message, or the e-mail this user link in the sidebar to send them private e-mail.
If you find the problem is not solved after you have contacted the local community, you can address your problem to the wider Wikia community on the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Forum%7CCommunity Central forums}} or the {{#NewWindowLink:http://community.wikia.com/index.php?title=Admin Central:Forum|Founder & Admin Forum}}.
If you still can't solve the problem...
If you can not solve the problem using the above means, you can contact Wikia staff using the Special:Contact page on any Wikia. On that page you will see a number of different options to choose from:
Whether you want to close or rename your account, change your wiki's title, or any other option, click that specific option and follow the instructions you see on the screen.
If those options don't cover what you are looking to contact Wikia about, feel free to use the {{#NewWindowLink:http://community.wikia.com/index.php?title=Special:Contact/general%7Cgeneral contact form}}.