Community Central
Community Central

Two-Factor Authentication (2FA) is a security measure that adds an extra layer of protection to your account. In addition to your username and password, you'll also be prompted for a six-digit code generated by an app on your phone when logging in from a new device. This makes it harder for someone else to log into your account without both pieces of information--they would need both the password and access to your phone in order for this method to work.

How to add 2FA to my account?[]

  1. Download an authenticator app. A few of the best ones are Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy.
  2. Launch the app
  3. Visit the Fandom 2FA screen and scan the provided QR code or enter the authentication key
  4. Enter and submit your code for verification

You’re set up! The next time you sign in you’ll be prompted to enter your code which you can retrieve by launching the authenticator app.

How to use backup codes[]

After you finish setting up 2FA you may want to get a list of backup codes which should be stored in a safe accessible place and are for use in case you’re away from your phone. To do this go back to the Fandom 2FA screen, select ‘generate new backup recovery codes’, save them somewhere, and ‘confirm generated codes’. Now you’re able to log in using backup recovery codes if necessary.

Further help and feedback[]