This Forum has been archived

Visit the new Forums
Forums: Index Help desk No mail from Wikia, undeliverable sender
FANDOM's forums are a place for the community to help other members.
To contact staff directly or to report bugs, please use Special:Contact.

50px-Replacement filing cabinet.svg

Note: This topic has been unedited for 4474 days. It is considered archived - the discussion is over. Do not add to unless it really needs a response.

I have troubles getting mail from Wikia. My system uses sender address verification against spammers, but this also blocks Wikia messages, because the sender of the Wikia messages are also undeliverable.

Please see this SMTP error message:

reject: RCPT from[]:
450 4.1.7 <>: Sender address rejected: unverified address:
connect to[]:25: Connection timed out;
from=<> to=<my@email.tld> proto=ESMTP helo=<>

This means, that the email Wikia tries to send to me is coming from, which is not a real, existing address.

Systems using sender address verification will therefore reject mail with this sender.

Could you please use a real sender address in your outgoing emails? This can be any existing deliverable address, the recipient address too. --GalosA 07:37, 9 April 2008 (UTC)

Now the problem looks to be solved. New messages, either about changed, watched pages, or password reminders are sent with a deliverable sender. Every message are therefore accepted by mail servers using sender address verification. Thank you for your quick solution. --GalosA 14:35, 10 April 2008 (UTC)

I was about to ask you to check it. (-; Glad it works. -- Nef @fandom (talk) 16:55, 10 April 2008 (UTC)
Community content is available under CC-BY-SA unless otherwise noted.