FANDOM


(removing basic info since that is now on Chat)
(27 intermediate revisions by 12 users not shown)
Line 1: Line 1:
[[File:Chatscreenshot.png|250px|right|]]<span style="font-size:13px;line-height:21px;">Here on Community Central, chat is a great place get help with starting a wiki or have any questions answered on wiki editing.</span>
+
{{Central_Policies}}[[File:Chatscreenshot.png|250px|right|]]
+
'''Community Central Chat''' is a place to talk about FANDOM and to find help and support for your FANDOM experience. The [[Special:Chat|chat]] is monitored by a team of [[w:c:community:Community Central:Admins and mods|chat moderators]], so if you need immediate support from FANDOM staff you should [[Special:Contact|contact FANDOM Community Support]] or email [mailto:community@fandom.com community@fandom.com] directly.
If you need immediate support from a Wikia staff member, please [[Special:Contact|contact Wikia Community Support]] or email [mailto:community@wikia.com community@wikia.com] directly.
 
   
 
==Chat Guidelines==
 
==Chat Guidelines==
We want to make [[Special:Chat|Chat]] a welcoming and helpful place for new and returning visitors alike. In order to best provide an environment in which we can give help and support to users who need it, please keep in mind the following guidelines when using Chat.
+
These are the guidelines to help make chat a welcoming and helpful place for all users:
  +
  +
*'''Be polite.''' Remember that everyone in chat is a real person just like you, so treat others the way you would want to be treated.
  +
*'''Be on-topic.''' Community Central Chat is a place to find wiki help and support, and to talk about FANDOM. Avoid off-topic conversation and don't disrupt the chat. If you want to talk about other topics, there are many other wikis and chats out there. You can even [[Help:Start a new community|create one]]!
  +
*'''Be helpful.''' Make sure to pay attention to other users and keep conversations constructive and on-topic. Feel free to offer help if someone has a question, and take off-topic conversations to private messages. But remember not to take on the role of a moderator. The chat moderators who are present in chat can handle issues that arise!
  +
*'''Be fun!''' Chat is a fun place that's great for meeting other FANDOM users and building a community. Relax, enjoy yourself, and help others have a good time too!
   
*'''Be polite''' - Everyone else on Chat is a Wikia user just like you! Speak to them like you would want to be spoken to yourself. Real people use these sites, so treat them as you would someone in person. Avoid personal attacks and offensive slurs, as this can easily offend other users. Be excellent to each other.
+
These guidelines are enforced by the chat moderators, so please listen to them if they are enforcing the rules. If you feel that a Community Central moderator or admin has unfairly applied these rules, you should bring it up with that moderator via Private Message and respectfully explain why you feel that way. If this doesn't help, you can contact FANDOM staff via [[Special:Contact]] or community@fandom.com.
*'''Be welcoming''' - New users join Wikia every day! Remember when you were a newbie? Everyone is welcome at Community Central, regardless of what wiki they're from or what language they speak.
 
*'''Be patient''' - You may ask a question when no one is around to answer it. If no one appears to be active, stick around for a while or try coming back later. When in doubt, feel free to send questions or concerns to [[Special:Contact]].
 
*'''Be a catalyst''' - If nobody's talking, try bringing up something you want to discuss. Need help on your wiki? Seen any good movies? Have an awesome day at school or work? These are all are good starting points for conversation.
 
*'''Try not to flood or disrupt the chatroom''' - Doing so makes it difficult for users to communicate and answer questions, as messages quickly disappear. This includes (but is not limited to) typing random letters, typing each word of a sentence on a different line, creating ASCII art, or lines in ALL CAPS. PLEASE DON'T SHOUT! (╯°□°)╯︵ ┻━┻
 
*'''Feel free to tell people about your wiki''' - While Chat is an awesome place to try and find new editors, please keep in mind that not everyone may be interested your wiki's subject. Feel free to add it to [[Admin Central:Wikis that need editors|this list]], or create a blog post to let everyone know about it!
 
*'''Keep it fun!''' - Chat should be fun for all participants. Chat is a great tool for meeting great people and building community, so relax, enjoy yourself, and help others have a good time, too! :)
 
   
'''At all times, please comply with [[Community Central:Admins and mods|chatmod]] and [[Staff]] requests. Failure to do so may result in a warning which then may lead to you being kicked or banned from Chat.'''
+
==Chat Mod Guidelines==
  +
These are the guidelines for how chat moderators and admins will conduct themselves in chat:
   
==Tips & Tricks==
+
*'''Be a leader.''' You're not in charge of the chat, but are leaders of the chat. Set the example by having great conversations and supporting users. The ideal chat mod is a facilitator, someone who is encouraging and helps people feel supported and empowered.
*There are a wide variety of emoticons which can be used in Chat. For the full list, see [[MediaWiki:Emoticons]].
+
*'''Be friendly.''' As a leader, you set the tone for the channel. If you're friendly and welcoming, others will follow your lead. If someone is acting rude or confrontational, react calmly and politely as you enforce the rules.
*Links work exactly the same in Chat as they do in the editor. For example, typing <nowiki>[[Forum:Index]]</nowiki> in Chat results in [[Forum:Index]] - the main forum page of Community Central.
+
*'''Assume good faith.''' Users of all skill levels and opinions will participate in chat. Even if someone makes a mistake, they are still likely trying to be a positive part of the discussion. Assume that mistakes are made out of good intentions, not malice.
*You can make shorter links to other wikis by using an [[Help:Interwiki link|interwiki link]]. For example, typing <nowiki>[[w:c:starwars]]</nowiki> in Chat results in [[w:c:starwars]] - an easy way to link to Wookieepedia (http://starwars.wikia.com).
+
*'''Ban with care.''' Banning someone from chat is rarely the first option. If a user has problematic behavior, encourage them to improve the behavior before you resort to banning them.
*You can also link to specific pages using this method. Typing <nowiki>[[w:c:avatar:Aang]]</nowiki> in Chat results in a link to the [[w:c:avatar:Aang|Aang]] page on Avatar Wiki (http://avatar.wikia.com/wiki/Aang).
+
*'''Keep it fun.''' Chat should be fun for everyone, including you! If you find yourself getting stressed, it's always okay to take a break. Chat should be a place where you too can relax, enjoy yourself, and help others have a good time.
  +
[[Category:Policy]]

Revision as of 16:16, May 17, 2018

Chatscreenshot

Community Central Chat is a place to talk about FANDOM and to find help and support for your FANDOM experience. The chat is monitored by a team of chat moderators, so if you need immediate support from FANDOM staff you should contact FANDOM Community Support or email community@fandom.com directly.

Chat Guidelines

These are the guidelines to help make chat a welcoming and helpful place for all users:

  • Be polite. Remember that everyone in chat is a real person just like you, so treat others the way you would want to be treated.
  • Be on-topic. Community Central Chat is a place to find wiki help and support, and to talk about FANDOM. Avoid off-topic conversation and don't disrupt the chat. If you want to talk about other topics, there are many other wikis and chats out there. You can even create one!
  • Be helpful. Make sure to pay attention to other users and keep conversations constructive and on-topic. Feel free to offer help if someone has a question, and take off-topic conversations to private messages. But remember not to take on the role of a moderator. The chat moderators who are present in chat can handle issues that arise!
  • Be fun! Chat is a fun place that's great for meeting other FANDOM users and building a community. Relax, enjoy yourself, and help others have a good time too!

These guidelines are enforced by the chat moderators, so please listen to them if they are enforcing the rules. If you feel that a Community Central moderator or admin has unfairly applied these rules, you should bring it up with that moderator via Private Message and respectfully explain why you feel that way. If this doesn't help, you can contact FANDOM staff via Special:Contact or community@fandom.com.

Chat Mod Guidelines

These are the guidelines for how chat moderators and admins will conduct themselves in chat:

  • Be a leader. You're not in charge of the chat, but are leaders of the chat. Set the example by having great conversations and supporting users. The ideal chat mod is a facilitator, someone who is encouraging and helps people feel supported and empowered.
  • Be friendly. As a leader, you set the tone for the channel. If you're friendly and welcoming, others will follow your lead. If someone is acting rude or confrontational, react calmly and politely as you enforce the rules.
  • Assume good faith. Users of all skill levels and opinions will participate in chat. Even if someone makes a mistake, they are still likely trying to be a positive part of the discussion. Assume that mistakes are made out of good intentions, not malice.
  • Ban with care. Banning someone from chat is rarely the first option. If a user has problematic behavior, encourage them to improve the behavior before you resort to banning them.
  • Keep it fun. Chat should be fun for everyone, including you! If you find yourself getting stressed, it's always okay to take a break. Chat should be a place where you too can relax, enjoy yourself, and help others have a good time.
Community content is available under CC-BY-SA unless otherwise noted.