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{{AdministrativeIndex|staff}}
 
{{AdministrativeIndex|staff}}
   
Fandom's team of staff members help to support and grow all of our communities. We work on a variety of projects and you can turn to us with questions or concerns. Contact us using [[Special:Contact]] and let us know how we can help you with your community, and meet the members of the team below!
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Fandom's '''Community Team''' is here to help support and grow all of our communities. We work on a variety of projects and you can turn to us with questions or concerns. Contact us using [[Special:Contact]] and let us know how we can help you with your community, and meet the members of the team below!<onlyinclude>
  +
__FORCETOC__
<onlyinclude>
 
  +
==Community Team Overview==
<h2 style="clear:both">Fandom</h2>
 
  +
*'''Community Experience.''' The Community Experience (ComEx) team is primarily responsible for providing proactive support to you as editors. We do that in several ways. First and foremost, we have proactive wiki management where team members will work directly with top communities to ensure that they are getting the support and Fandom news that they need. This is through a combination of Community Managers on our staff team, as well as Wiki Representatives. We host a slew of programming initiatives that editors can attend, like more AMAs, live-streams where you can hear from us about the latest developments at Fandom to stay informed, and yearly Community Connect.
<div class="profilecards">
 
  +
*'''Customer Support.''' Have you ever sent an email ticket into our Zendesk support queue? The person who responded to you is from Customer Support! Whereas Community Experience is our more proactive team that reaches out directly to you, Customer Support is our team of dedicated support reps who are there to react whenever you need to turn to them for help with something on your wiki.
{{StaffCard
 
  +
*'''Community Development.''' The Community Development (ComDev) team is all about finding new opportunities to bring to the Fandom community. They partner with our Corporate Development team on strategic partnerships for the community, with our Sales team on finding new, fun engagement efforts that can be part of partnerships with our clients, and they lead up our International Community efforts.
| name = Brandon
 
  +
*'''Community Activations.''' Our Community Activations (ComAct) team takes community development work to the next level. Sometimes, a TV studio or a game publisher will say “hey, we want to sponsor an entire wiki about our show or game.” Our Community Activations team will make sure that those wikis, often newer ones where a community hasn’t been built up yet, looks incredible and is the best version of a wiki it possibly could be. In the case of a wiki with an existing community, our team will work directly with admins and editors to take that wiki to the next level by dedicating some of our team’s resources to helping build out more content, giving it a facelift, and more. Community Activations also works on our Official Wiki program.
| role = VP of Community
 
  +
*'''Community Safety.''' None of the above would be possible unless you feel safe on the Fandom platform. Community Safety (ComSafe) is the team that focuses on user safety, making sure that we’re keeping the platform free of harassment, bullying, or other bad behavior from bad faith users. They are also responsible for the review and implementation of user safety policies, as well as policies around what kinds of content are and will be allowed on the Fandom platform in the future. They also oversee the review of JavaScript, to make sure there’s no malicious code on the platform that could harm you; vandalism, through our SOAP team, to keep your wikis clean of malicious content; and images, as we manually review every image that’s uploaded to the platform to prevent porn, gore, or other unwanted images from being hosted here.
| team = Community
 
| username = Brandon Rhea
 
| username/Gamepedia = Brandonrheafandom
 
| image = File:BrandonRhea.png
 
| biography = <p>Brandon's been a Fandom user since 2006 and a member of Fandom Staff since 2010. Outside of staff work, Brandon also contributes to Wookieepedia. He's a pretty big Star Wars fan.</p>
 
| languages =
 
}}
 
</div>
 
   
  +
==Meet the Community Team==
<h2 style="clear:both">{{{community-experience|Community Experience}}}</h2>
 
{{{community-experience-text|The Community Experience team is primarily responsible for providing proactive support to you as editors. We do that in several ways. First and foremost, we have proactive wiki management where team members will work directly with top communities to ensure that they are getting the support and Fandom news that they need. This is through a combination of Community Managers on our staff team, as well as Wiki Representatives. We host a slew of programming initiatives that editors can attend, like more AMAs, live-streams where you can hear from us about the latest developments at Fandom to stay informed, and yearly Community Connect.}}}
 
   
<div class="profilecards">
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{| class="wikitable sortable"
  +
|-
 
  +
! Name !! Photo !! Team !! Title !! Username !! Bio
{{StaffCard
 
  +
|-
| name = John
 
  +
| Amber || [[File:AmberR.jpg|100px]] || Customer Support || Sr. Manager of Customer Support || [[User:AmbyRO|AmbyRO]] || Amber joined Curse in March of 2014 as a Customer Support Specialist and now leads the customer support team at Fandom. Amber is a big fan of books in general and is an avid reader. When she is not reading, you can find her watching reality tv or working on her 5K run time.
| role = Director of Community Experience
 
  +
|-
| team = Community Experience
 
  +
| Antonio || [[File:Avatar_-_Bola_staff.jpg|100px]] || Community Experience || Community Manager (Gaming) || [[User:Antonio R. Castro|Antonio R. Castro]] || Antonio started editing wikis in Wikipedia and then started working on the Spanish [[w:c:es.gta|Grand&nbsp;Theft&nbsp;Encyclopedia]] as bureaucrat. He had already been working for Fandom for 3 years as a Spanish community helper and then he became a Fandom contractor in 2011. He loves wikis about video games and entertainment, and he's passionately in love with managing communities - including wiki-dramas!
| image = File:JT222.jpg
 
  +
<br />
| username = JT222
 
  +
'''Languages:''' es-N, en-3
| biography = <p>Long-time listener, first-time caller John loves all things comic books. With capes branching out to TV and film, his interests broadened to those mediums as well. Beyond daydreaming about super powers, he loves cooking, visiting parks and '90s music.</p>
 
  +
|-
| languages =
 
  +
| Brandon || [[File:BrandonRhea.png|100px]] || Community || Vice President of Community || [[User:Brandon Rhea|Brandon Rhea]] || Brandon's been a Fandom user since 2006 and a member of Fandom Staff since 2010. Outside of staff work, Brandon also contributes to Wookieepedia. He's a pretty big Star Wars fan.
}}
 
  +
|-
{{StaffCard
 
  +
| Brian || [[File:Brian Linder.png|100px]] || Community Activations || Director of Community Activations || [[User:Brian Linder|Brian Linder]] || Brian works with studios, networks, and other content companies to connect them with our communities. He has been on the fan-media scene since dial-up, and loves space sagas and superheroes.
| name = Antonio
 
  +
|-
| role = Community Manager
 
  +
| CzechOut || [[File:CzechOut.jpg|100px]] || Community Activations || Special Project Implementation || [[User:CzechOut|CzechOut]] || Before there was a CzechOut, there was just some anonymous guy editing Fandom back when it was WikiCities. So he's been around for the whole Fandom story but only started working here in 2014. When not undercover on some secret Special Operations project, he can usually be found feeding a life-long ''[[w:c:tardis:Doctor Who|Doctor Who]]'' obsession at [[w:c:tardis|Tardis]], internally debating whether he better likes Irish whiskey or a good single malt, getting lost in a new city, or digging deep into the latest Apple<sup>®</sup> product.
| team = Community Experience
 
  +
|-
| username = Antonio R. Castro
 
  +
| Elsa || [[File:Elsa-i18n.jpg|100px]] || Community Experience || Community Manager (Cross-Vertical) || [[User:Hypsoline|Hypsoline]] || Elsa is a Community Manager on the Community Experience team. She's an avid series consumer and particularly enjoys anything related to Science Fiction, having been raised with X-Files and Star Wars. She also likes going to concerts during her free time.
| username/Gamepedia =
 
  +
|-
| image = File:Avatar_-_Bola_staff.jpg
 
  +
| Furusato || [[File:Kristopher.png|100px]] || Community Development || Director of Community Development || [[User:Furusato|Furusato]] || Furusato is a huge nerd. He enjoys everything from Dr. Who to obscure absurdist novels, and has a particularly large spot in his heart for anime and the Japanese railway network.
| biography = <p>'''Antonio R.''' ([[w:User:Antonio R. Castro|Antonio R. Castro]]) started editing wikis in Wikipedia and then started working on the Spanish [[w:c:es.gta|Grand&nbsp;Theft&nbsp;Encyclopedia]] as bureaucrat. He had already been working for Fandom for 3 years as a Spanish community helper and then he became a Fandom contractor in 2011. He loves wikis about video games and entertainment, and he's passionately in love with managing communities - including wiki-dramas!</p>
 
  +
|-
| languages = es-N, en-3
 
  +
| George || [[File:Kirkburn-GoApe.jpg|100px]] || Customer Support || Technical Support Lead || [[User:Kirkburn|Kirkburn]] || Kirkburn, sometimes known as George, joined the Community Support team in late 2012, having been a product manager at Fandom for several years. Kirkburn is ''not'' a recovering WoW-addict - indeed, he has not stopped playing since launch day in 2005, and it was joining WoWWiki a year later that got him into wikis. (He does play other games too.) He trained as a Civil Engineer, but is not going to make any jokes about 'building bridges with the community' here.
}}
 
  +
|-
{{StaffCard
 
  +
| Héctor || [[File:Hector_Avatar.jpg|100px]] || Community Experience || Community Manager (Special Projects) || [[User:CuBaN VeRcEttI|CuBaN VeRcEttI]] || Hector has been a Fandom user since 2007. He is bureaucrat on [[w:c:es.gta|Grand Theft Encyclopedia]] and [[w:c:es.assassinscreed|Animuspedia]], besides contributing on many other wikis. He loves video games, music, sports, movies, TV... and everything that can be fun! He has been working as a Fandom staff since 2011, initially helping the Spanish community.
| name = Elsa
 
  +
<br />
| role = Community Manager
 
  +
'''Languages:''' es-N, ca-N, en-3
| team = Community Experience
 
  +
|-
| image = File:Elsa-i18n.jpg
 
  +
| James || [[File:JamesStaff.png|100px]] || Community Activations || Community Partnerships, Gaming || [[User:Jmt115|Jmt115]] || James came out of light speed into the Fandom Universe during the summer of 2018. Outside of being a life-long Star Wars, Marvel, and playstation fan-boy; James is an avid fan of Hip-Hop/Rap, true crime, and cooking. Some of his favorite Fandoms include the aforementioned Star Wars and Marvel Universes, Game of Thrones, Peaky Blinders, and any sort of narrative based video game-- think God of War and The Last of Us.
| username = Hypsoline
 
  +
|-
| username/Gamepedia =
 
  +
| Jenny || [[File:Pikushistaffimage.jpg|100px]] || Community Development || Wiki Team Lead || [[User:Pikushi|Pikushi]] || Pikushi joined the Fandom team in 2019 but has been watching and loving anime for most of her life. Her academic background is in Japanese linguistics and culture - her favorite Japanese era is Heian, and her favorite Japanese dialect is Nanbu-ben. She also enjoys cosplay, playing video games, & overall, being a little chaotic.
| biography = <p>'''Elsa''' ([[w:User:Hypsoline|Hypsoline]]) is Community Manager on the Community Experience team. </p>
 
  +
<br />
 
  +
'''Languages:''' en-N, ja-5
<p>She's an avid series consumer and particularly enjoys anything related to Science Fiction, having been raised with X-Files and Star Wars.</p>
 
  +
|-
 
  +
| John || [[File:JT222.jpg|100px]] || Community Experience || Director of Community Experience || [[User:JT222|JT222]] || Long-time listener, first-time caller John loves all things comic books. With capes branching out to TV and film, his interests broadened to those mediums as well. Beyond daydreaming about super powers, he loves cooking, visiting parks and '90s music.
<p>She also likes going to concerts during her free time.</p>
 
  +
|-
 
  +
| Kim || [[File:Kimberton.jpg|100px]] || Customer Support || Support Specialist || [[User:Kimberton|Kimberton]] || Kim joined the Customer Support team in late 2020. Kim has a variety of obsessions ranging from The Nightmare Before Christmas, Doctor Who and all things dark and spooky. Everyday is Halloween to Kimberton.
| languages =}}
 
  +
|-
{{StaffCard
 
  +
| Lucas || [[File:Lder1995 Avatar.png|100px]] || Community Experience || Community Manager (Anime) || [[User:Lder1995|Lder1995]] || Lucas is a passionate anime fan and has contributed to Fandom in some capacity since 2017. His passion for anime and manga first took hold when he stumbled across a copy of the Pokemon Adventures manga in his small town's public library as a child, and has never looked back. When Lucas is not trying to make Fandom the greatest resource for anime content in the world, he's playing a video game, training for a marathon, editing a podcast, or writing some kind of media review or critique.
| name = Héctor
 
  +
|-
| role = Community Manager
 
  +
| Mandy || [[File:MandyStaffImage.jpg|100px]] || Community Experience || Community Manager (Entertainment) || [[User:idekmandy|idekmandy]] || Mandy joined Fandom in 2015 and has been hooked ever since. She started out as an admin on several wikis before making the jump to Wiki Manager and now Community Manager. She has a major addiction to TV, horror movies, and tattoos, and when not on Fandom, you can probably find her geeking out at horror conventions or at a coffee shop making fan art.
| team = Community Experience
 
  +
|-
| image = File:Hector_Avatar.jpg
 
  +
| Marc-Philipp || [[File:Marc-Philipp.png|100px]] || Community Development || International Coordinator || [[User:MtaÄ|MtaÄ]] || Marc took the long road to Fandom by joining through an import of gratis-wiki.com in 2008. He's been working as [[w:Project:International|helper]] for two years until he joined Fandom staff in late 2010 to lead the team moving forward. He enjoys a wide blend of metal music, playing RPGs and surprisingly, some gardening as well.
| username = CuBaN VeRcEttI
 
  +
|-
| username/Gamepedia = CuBaN VeRcEttI
 
  +
| Mike || [[File:CavStaffImage.png|100px]] || Community Activations || Content Team Lead || [[User:Cavalier One|Cavalier One]] || Mike joined the Fandom team in 2016. He is an active contributor and administrator of [[w:c:starwars|Wookieepedia]], and has been editing wikis since 2007. His main passion is (obviously) Star Wars, but he loves pop culture in all forms including films, television shows, books, and comics. Also, he has no problem talking about himself in the third person. When not editing wikis, he can be found reading, playing computer games, or adding to his already extensive collection of LEGO sets. Tea plays a significant role in his life, and the day is not complete without at least several cups.
| biography = <p>'''Héctor''' ([[w:User:CuBaN VeRcEttI|CuBaN VeRcEttI]]) has been a Fandom user since 2007. He is bureaucrat on [[w:c:es.gta|Grand Theft Encyclopedia]] and [[w:c:es.assassinscreed|Animuspedia]], besides contributing on many other wikis. He loves video games, music, sports, movies, TV... and everything that can be fun! He has been working as a Fandom staff since 2011, initially helping the Spanish community.</p>
 
  +
|-
| languages = es-N, ca-N, en-3
 
  +
| Sannse || [[File:Sannse.png|100px]] || Community Safety || Community Support Director || [[User:Sannse|Sannse]] || Sannse is the longest-standing member of the Fandom Community Staff. One of her passions (aside from wikis, of course) is making jewelry. She's collected hundreds of different beads, with lava stone among her favorites. You can find her hanging out on [[w:|Community Central]] and visiting the amazing variety of communities across Fandom. Feel free to say hello!
}}
 
  +
|-
{{StaffCard
 
  +
| Tim || [[File:TimQKatahdin.png|100px]] || Community Safety || Director of Community Safety || [[User:TimmyQuivy|TimmyQuivy]] || Tim Quievryn has been editing wikis since 2004 and been working at Fandom since mid-2009. Stock car racing, photography, and hiking are his main hobbies, but he loves staying to learn a little bit about the topic of each wiki he helps out.
| name = Mandy
 
  +
|-
| role = Community Manager
 
  +
| Tots || [[File:Trino.png|100px]] || Community Experience || Community Manager (Cross-Vertical) || [[User:HeyTots|HeyTots]] || Tots started his career working for game communities as a Game Master for MMORPGs. After working 10 years in game development he joined Fandom to help serve the Fandom/Gamepedia communities. He loves podcasting, table top games, and any MMO he can sink a few hundred hours in!
| team = Community Experience
 
  +
|-
| username = idekmandy
 
  +
| Will || [[File:MisterWoodhouse.png|100px]] || Community Experience || Global Community Lead || [[User:MisterWoodhouse|MisterWoodhouse]] || Will joined Fandom in 2019 as a Community Manager on the Gaming team, having started with Gamepedia in 2017 after a brief stint with Imzy. He is known as The Banhammer in Reddit's vibrant gaming community, plays golf, and lifts big weights for fun.
| username/Gamepedia = idekmandy
 
  +
|-
| image = MandyStaffImage.jpg
 
  +
| Yura || [[File:KuzuraStaffCard.jpg|100px]] || Customer Support || Support Specialist || [[User:Kuzura|Kuzura]] || Yura began as simple user on the Russian Lostpedia in March of 2008. In 2010, he joined the International Volunteers Team as Helper and since 2017 he has been working as a staff. His favorite fandoms are Avatar: The Last Airbender, Lost, The Chronicles of Narnia, Game of Thrones, Grimm, The Walking Dead, Doctor Who, Mass Effect and other popular fantasy and sci-fi tv-series and universes.
| biography = <p>'''[[User:Idekmandy|Mandy]]''' joined Fandom in 2015 and has been hooked ever since. She started out as an admin on several wikis before making the jump to Wiki Manager and now Community Manager. She has a major addiction to TV, horror movies, and tattoos, and when not on Fandom, you can probably find her geeking out at horror conventions or at a coffee shop making fan art.</p>
 
  +
|-
}}
 
  +
|}</onlyinclude>
{{StaffCard
 
| name = Tots
 
| role = Community Manager
 
| team = Community Experience
 
| image = [[File:Trino.png|thumb]]
 
| username = HeyTots
 
| username/Gamepedia = HeyTots
 
| biography = <p>'''[[w:User:HeyTots|Tots]]''' started his career working for game communities as a Game Master for MMORPGs. After working 10 years in game development he joined Fandom to help serve the Fandom/Gamepedia communities. He loves podcasting, table top games, and any MMO he can sink a few hundred hours in!</p>
 
| languages =
 
}}
 
{{StaffCard
 
| name = Will
 
| role = Global Community Lead
 
| team = Community Experience
 
| username = MisterWoodhouse
 
| username/Gamepedia = Misterwoodhouse
 
| image = File:MisterWoodhouse.jpg
 
| biography = <p>Will joined Fandom in 2019 as a Community Manager on the Gaming team, having started with Gamepedia in 2017 after a brief stint with Imzy. He is known as The Banhammer in Reddit's vibrant gaming community, plays golf, and lifts big weights for fun.</p>
 
| languages =
 
}}
 
</div>
 
 
<h2 style="clear:both">{{{customer-support|Customer Support}}}</h2>
 
{{{customer-support-text|Have you ever sent an email ticket into our Zendesk support queue? The person who responded to you is from Customer Support! Whereas Community Experience is our more proactive team that reaches out directly to you, Customer Support is our team of dedicated support reps who are there to react whenever you need to turn to them for help with something on your wiki.}}}
 
 
<div class="profilecards">
 
 
{{StaffCard
 
| name = Amber
 
| role = Senior Manager
 
| team = Customer Support
 
| username = AmbyRO
 
| username/Gamepedia = AmbyR
 
| image = File:AmberR.jpg
 
| biography = <p>Amber joined Curse in March of 2014 as a Customer Support Specialist and now leads the customer support team at Fandom. Amber is a big fan of books in general and is an avid reader. When she is not reading, you can find her watching reality tv or working on her 5K run time.</p>}}
 
{{StaffCard
 
| name = George
 
| role = Technical Support Lead
 
| team = Customer Support
 
| image = File:Kirkburn-GoApe.jpg
 
| username = Kirkburn
 
| biography = <p>'''[[w:User:Kirkburn|Kirkburn]]''', sometimes known as George, joined the Community Support team in late 2012, having been a product manager at Fandom for several years. Kirkburn is ''not'' a recovering WoW-addict - indeed, he has not stopped playing since launch day in 2005, and it was joining WoWWiki a year later that got him into wikis. (He does play other games too.)</p>
 
 
<p>He trained as a Civil Engineer, but is not going to make any jokes about 'building bridges with the community' here.</p>}}
 
{{StaffCard
 
| name = Kim
 
| role = Support Specialist
 
| username = Kimberton
 
| image = File:Kimberton.jpg
 
| biography = <p>Kim joined the Customer Support team in late 2020. Kim has a variety of obsessions ranging from The Nightmare Before Christmas, Doctor Who and all things dark and spooky. Everyday is Halloween to Kimberton. </p>
 
}}
 
{{StaffCard
 
| name = Yura
 
| role = Support Specialist
 
| team = Customer Support
 
| image = File:KuzuraStaffCard.jpg
 
| username = Kuzura
 
| biography = <p>'''Yura''' began as simple user on the Russian Lostpedia in March of 2008. In 2010, he joined the International Volunteers Team as Helper and since 2017 he has been working as a staff. His favorite fandoms are Avatar: The Last Airbender, Lost, The Chronicles of Narnia, Game of Thrones, Grimm, The Walking Dead, Doctor Who, Mass Effect and other popular fantasy and sci-fi tv-series and universes.</p>
 
| languages =
 
}}
 
</div>
 
 
<h2 style="clear:both">{{{community-development|Community Development}}}</h2>
 
{{{community-development-text|Whereas Community Experience and Customer Support largely focus on your editing experience, Community Development is primarily responsible for working with you on the content experience. You’ll see three main functions within Community Development. One is Best Practices. This is an initiative that lets editors know what the best advice is from the industry, from an SEO point of view, and from our own experiences about how content can be best positioned for discovery on search engines. It doesn’t mean they’re the only practices, but we advocate for what we see as our expertise in this area. Through that we also work on content optimization, and making sure that if there’s content that isn’t succeeding as well as it could be, we work directly with the community to try to find a solution. Finally, we also seed some new communities around new shows, games, and movies where we think we have the best chance to grow a wiki. Our team of Wiki Specialists will play a big part in that.}}}
 
 
<div class="profilecards">
 
 
{{StaffCard
 
| name = Furusato
 
| role = Director of Community Development
 
| team = Community Development
 
| username = Furusato
 
| image = Kristopher.png
 
| biography = <p>Furusato is a huge nerd. He enjoys everything from Dr. Who to obscure absurdist novels, and has a particularly large spot in his heart for anime and the Japanese railway network.</p>
 
| languages =
 
}}
 
{{StaffCard
 
| name = Isaac
 
| role = User Education Specialist
 
| team = Community Development
 
| image = File:FishTank-StaffHeadshot.jpg
 
| username = FishTank
 
| username/Gamepedia = FishTank
 
| biography = <p>'''[[w:User:FishTank|Isaac]]''' rose from the ranks of Fandom contributors to join the Staff in late 2015. Isaac is a television and book fanatic, a sucker for the great outdoors, and a lifelong learner. He's been coding since before attending school but didn't discover Fandom until 2010. Even now, he's hard-pressed to identify his favorite fandoms.</p>
 
| languages = en-N, es-2, eo-2, jbo-1, he-1}}
 
{{StaffCard
 
| name = James
 
| role = Content Strategist
 
| team = Community Development
 
| username = Jmt115
 
| username/Gamepedia =
 
| image =
 
| extimage = c3ca1b33-f0bf-47d8-97ae-61346ec3f2ad
 
| biography = <p>James came out of light speed into the Fandom Universe during the summer of 2018. Outside of being a life-long Star Wars, Marvel, and playstation fan-boy; James is an avid fan of Hip-Hop/Rap, true crime, and cooking. Some of his favorite Fandoms include the aforementioned Star Wars and Marvel Universes, Game of Thrones, Peaky Blinders, and any sort of narrative based video game-- think God of War and The Last of Us.</p>
 
| languages =
 
}}
 
{{StaffCard
 
| name = Jenny
 
| role = Wiki Team Lead
 
| team = Community Development
 
| username = Pikushi
 
| image = Pikushistaffimage.jpg|thumb
 
| biography = <p>Pikushi joined the Fandom team in 2019 but has been watching and loving anime for most of her life. Her academic background is in Japanese linguistics and culture - her favorite Japanese era is Heian, and her favorite Japanese dialect is Nanbu-ben. She also enjoys cosplay, playing video games, & overall, being a little chaotic.</p>
 
| languages = en-N, ja-5
 
}}
 
{{StaffCard
 
| name = Marc-Philipp
 
| role = International Coordinator
 
| team = Community Development
 
| username = MtaÄ
 
| extimage = d3f5d00b-101b-401d-aad7-ee041b91ddef
 
| biography = <p>Marc took the long road to Fandom by joining through an import of gratis-wiki.com in 2008. He's been working as [[w:Project:International|helper]] for two years until he joined Fandom staff in late 2010 to lead the team moving forward. He enjoys a wide blend of metal music, playing RPGs and surprisingly, some gardening as well.</p>
 
}}
 
{{StaffCard
 
| name = Mike
 
| role = Content Team Lead
 
| team = Community Development
 
| image = File:CavStaffImage.png
 
| username = Cavalier One
 
| username/Gamepedia =
 
| biography = <p>'''[[w:User:Cavalier One|Mike]]''' joined the Fandom team in 2016. He is an active contributor and administrator of [[w:c:starwars|Wookieepedia]], and has been editing wikis since 2007. His main passion is (obviously) Star Wars, but he loves pop culture in all forms including films, television shows, books, and comics. Also, he has no problem talking about himself in the third person.</p>
 
 
<p>When not editing wikis, he can be found reading, playing computer games, or adding to his already extensive collection of LEGO sets. Tea plays a significant role in his life, and the day is not complete without at least several cups.</p>
 
| languages =
 
}}
 
</div>
 
 
<h2 style="clear:both">{{{community-activations|Community Activations}}}</h2>
 
{{{community-activations-text|Our Community Activations team takes community development work to the next level. Sometimes, a TV studio or a game publisher will say “hey, we want to sponsor an entire wiki about our show or game.” Our Community Activations team will make sure that those wikis, often newer ones where a community hasn’t been built up yet, looks incredible and is the best version of a wiki it possibly could be. In the case of a wiki with an existing community, our team will work directly with admins and editors to take that wiki to the next level by dedicating some of our team’s resources to helping build out more content, giving it a facelift, and more. Community Activations also works on our Official Wiki program.}}}
 
 
<div class="profilecards">
 
 
{{StaffCard
 
| name = Brian
 
| role = Director of Community Activations
 
| team = Community Activations
 
| username = Brian Linder
 
| username/Gamepedia =
 
| extimage = e18a031d-0f14-4fa6-b660-7bf67694bd3b
 
| biography = <p>Brian works with studios, networks, and other content companies to connect them with our communities. He has been on the fan-media scene since dial-up, and loves space sagas and superheroes.</p>
 
| languages =
 
}}
 
{{StaffCard
 
| name = CzechOut
 
| role = Special Project Implementation
 
| team = Community Activations
 
| image = File:CzechOut.jpg
 
| username = CzechOut
 
| biography = <p>Before there was a '''[[w:User:CzechOut|CzechOut]]''', there was just some anonymous guy editing Fandom back when it was WikiCities. So he's been around for the whole Fandom story but only started working here in 2014.</p>
 
 
<p>When not undercover on some secret Special Operations project, he can usually be found feeding a life-long ''[[w:c:tardis:Doctor Who|Doctor Who]]'' obsession at [[w:c:tardis|Tardis]], internally debating whether he better likes Irish whiskey or a good single malt, getting lost in a new city, or digging deep into the latest Apple<sup>®</sup> product.</p>}}
 
</div>
 
 
<h2 style="clear:both">{{{community-safety|Community Safety}}}</h2>
 
{{{community-safety-text|None of the above would be possible unless you feel safe on the Fandom platform. This is the team that focuses on user safety, making sure that we’re keeping the platform free of harassment, bullying, or other bad behavior from bad faith users. They are also responsible for the review and implementation of user safety policies, as well as policies around what kinds of content are and will be allowed on the Fandom platform in the future. They also oversee the review of JavaScript, to make sure there’s no malicious code on the platform that could harm you; vandalism, through our SOAP team, to keep your wikis clean of malicious content; and images, as we manually review every image that’s uploaded to the platform to prevent porn, gore, or other unwanted images from being hosted here.}}}
 
 
<div class="profilecards">
 
 
{{StaffCard
 
| name = Tim
 
| role = Director of Community Safety
 
| team = Community Safety, Community Experience (interim)
 
| image = File:TimQKatahdin.png
 
| username = TimmyQuivy
 
| biography = <p>'''[[w:User:TimmyQuivy|Tim Quievryn]]''' has been editing wikis since 2004 and been working at Fandom since mid-2009. Stock car racing, photography, and hiking are his main hobbies, but he loves staying to learn a little bit about the topic of each wiki he helps out.</p>
 
| languages =
 
}}
 
{{StaffCard
 
| name = Sannse
 
| role = Director, Community Support
 
| team = Community Safety
 
| image = File:Sannse.png
 
| username = Sannse
 
| biography = <p>'''[[w:User:Sannse|Sannse]]''' is the longest-standing member of the Fandom Community Staff. One of her passions (aside from wikis, of course) is making jewelry. She's collected hundreds of different beads, with lava stone among her favorites. You can find her hanging out on [[w:|Community Central]] and visiting the amazing variety of communities across Fandom. Feel free to say hello!</p>}}
 
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Revision as of 17:34, 14 October 2021

Fandom's Community Team is here to help support and grow all of our communities. We work on a variety of projects and you can turn to us with questions or concerns. Contact us using Special:Contact and let us know how we can help you with your community, and meet the members of the team below!

Community Team Overview

  • Community Experience. The Community Experience (ComEx) team is primarily responsible for providing proactive support to you as editors. We do that in several ways. First and foremost, we have proactive wiki management where team members will work directly with top communities to ensure that they are getting the support and Fandom news that they need. This is through a combination of Community Managers on our staff team, as well as Wiki Representatives. We host a slew of programming initiatives that editors can attend, like more AMAs, live-streams where you can hear from us about the latest developments at Fandom to stay informed, and yearly Community Connect.
  • Customer Support. Have you ever sent an email ticket into our Zendesk support queue? The person who responded to you is from Customer Support! Whereas Community Experience is our more proactive team that reaches out directly to you, Customer Support is our team of dedicated support reps who are there to react whenever you need to turn to them for help with something on your wiki.
  • Community Development. The Community Development (ComDev) team is all about finding new opportunities to bring to the Fandom community. They partner with our Corporate Development team on strategic partnerships for the community, with our Sales team on finding new, fun engagement efforts that can be part of partnerships with our clients, and they lead up our International Community efforts.
  • Community Activations. Our Community Activations (ComAct) team takes community development work to the next level. Sometimes, a TV studio or a game publisher will say “hey, we want to sponsor an entire wiki about our show or game.” Our Community Activations team will make sure that those wikis, often newer ones where a community hasn’t been built up yet, looks incredible and is the best version of a wiki it possibly could be. In the case of a wiki with an existing community, our team will work directly with admins and editors to take that wiki to the next level by dedicating some of our team’s resources to helping build out more content, giving it a facelift, and more. Community Activations also works on our Official Wiki program.
  • Community Safety. None of the above would be possible unless you feel safe on the Fandom platform. Community Safety (ComSafe) is the team that focuses on user safety, making sure that we’re keeping the platform free of harassment, bullying, or other bad behavior from bad faith users. They are also responsible for the review and implementation of user safety policies, as well as policies around what kinds of content are and will be allowed on the Fandom platform in the future. They also oversee the review of JavaScript, to make sure there’s no malicious code on the platform that could harm you; vandalism, through our SOAP team, to keep your wikis clean of malicious content; and images, as we manually review every image that’s uploaded to the platform to prevent porn, gore, or other unwanted images from being hosted here.

Meet the Community Team

Name Photo Team Title Username Bio
Amber AmberR Customer Support Sr. Manager of Customer Support AmbyRO Amber joined Curse in March of 2014 as a Customer Support Specialist and now leads the customer support team at Fandom. Amber is a big fan of books in general and is an avid reader. When she is not reading, you can find her watching reality tv or working on her 5K run time.
Antonio Avatar - Bola staff Community Experience Community Manager (Gaming) Antonio R. Castro Antonio started editing wikis in Wikipedia and then started working on the Spanish Grand Theft Encyclopedia as bureaucrat. He had already been working for Fandom for 3 years as a Spanish community helper and then he became a Fandom contractor in 2011. He loves wikis about video games and entertainment, and he's passionately in love with managing communities - including wiki-dramas!


Languages: es-N, en-3

Brandon BrandonRhea Community Vice President of Community Brandon Rhea Brandon's been a Fandom user since 2006 and a member of Fandom Staff since 2010. Outside of staff work, Brandon also contributes to Wookieepedia. He's a pretty big Star Wars fan.
Brian Brian Linder Community Activations Director of Community Activations Brian Linder Brian works with studios, networks, and other content companies to connect them with our communities. He has been on the fan-media scene since dial-up, and loves space sagas and superheroes.
CzechOut CzechOut Community Activations Special Project Implementation CzechOut Before there was a CzechOut, there was just some anonymous guy editing Fandom back when it was WikiCities. So he's been around for the whole Fandom story but only started working here in 2014. When not undercover on some secret Special Operations project, he can usually be found feeding a life-long Doctor Who obsession at Tardis, internally debating whether he better likes Irish whiskey or a good single malt, getting lost in a new city, or digging deep into the latest Apple® product.
Elsa Elsa-i18n Community Experience Community Manager (Cross-Vertical) Hypsoline Elsa is a Community Manager on the Community Experience team. She's an avid series consumer and particularly enjoys anything related to Science Fiction, having been raised with X-Files and Star Wars. She also likes going to concerts during her free time.
Furusato File:Kristopher.png Community Development Director of Community Development Furusato Furusato is a huge nerd. He enjoys everything from Dr. Who to obscure absurdist novels, and has a particularly large spot in his heart for anime and the Japanese railway network.
George Kirkburn-GoApe Customer Support Technical Support Lead Kirkburn Kirkburn, sometimes known as George, joined the Community Support team in late 2012, having been a product manager at Fandom for several years. Kirkburn is not a recovering WoW-addict - indeed, he has not stopped playing since launch day in 2005, and it was joining WoWWiki a year later that got him into wikis. (He does play other games too.) He trained as a Civil Engineer, but is not going to make any jokes about 'building bridges with the community' here.
Héctor Hector Avatar Community Experience Community Manager (Special Projects) CuBaN VeRcEttI Hector has been a Fandom user since 2007. He is bureaucrat on Grand Theft Encyclopedia and Animuspedia, besides contributing on many other wikis. He loves video games, music, sports, movies, TV... and everything that can be fun! He has been working as a Fandom staff since 2011, initially helping the Spanish community.


Languages: es-N, ca-N, en-3

James JamesStaff Community Activations Community Partnerships, Gaming Jmt115 James came out of light speed into the Fandom Universe during the summer of 2018. Outside of being a life-long Star Wars, Marvel, and playstation fan-boy; James is an avid fan of Hip-Hop/Rap, true crime, and cooking. Some of his favorite Fandoms include the aforementioned Star Wars and Marvel Universes, Game of Thrones, Peaky Blinders, and any sort of narrative based video game-- think God of War and The Last of Us.
Jenny Pikushistaffimage Community Development Wiki Team Lead Pikushi Pikushi joined the Fandom team in 2019 but has been watching and loving anime for most of her life. Her academic background is in Japanese linguistics and culture - her favorite Japanese era is Heian, and her favorite Japanese dialect is Nanbu-ben. She also enjoys cosplay, playing video games, & overall, being a little chaotic.


Languages: en-N, ja-5

John JT222 Community Experience Director of Community Experience JT222 Long-time listener, first-time caller John loves all things comic books. With capes branching out to TV and film, his interests broadened to those mediums as well. Beyond daydreaming about super powers, he loves cooking, visiting parks and '90s music.
Kim Kimberton Customer Support Support Specialist Kimberton Kim joined the Customer Support team in late 2020. Kim has a variety of obsessions ranging from The Nightmare Before Christmas, Doctor Who and all things dark and spooky. Everyday is Halloween to Kimberton.
Lucas Lder1995 Avatar Community Experience Community Manager (Anime) Lder1995 Lucas is a passionate anime fan and has contributed to Fandom in some capacity since 2017. His passion for anime and manga first took hold when he stumbled across a copy of the Pokemon Adventures manga in his small town's public library as a child, and has never looked back. When Lucas is not trying to make Fandom the greatest resource for anime content in the world, he's playing a video game, training for a marathon, editing a podcast, or writing some kind of media review or critique.
Mandy MandyStaffImage Community Experience Community Manager (Entertainment) idekmandy Mandy joined Fandom in 2015 and has been hooked ever since. She started out as an admin on several wikis before making the jump to Wiki Manager and now Community Manager. She has a major addiction to TV, horror movies, and tattoos, and when not on Fandom, you can probably find her geeking out at horror conventions or at a coffee shop making fan art.
Marc-Philipp Marc-Philipp Community Development International Coordinator MtaÄ Marc took the long road to Fandom by joining through an import of gratis-wiki.com in 2008. He's been working as helper for two years until he joined Fandom staff in late 2010 to lead the team moving forward. He enjoys a wide blend of metal music, playing RPGs and surprisingly, some gardening as well.
Mike CavStaffImage Community Activations Content Team Lead Cavalier One Mike joined the Fandom team in 2016. He is an active contributor and administrator of Wookieepedia, and has been editing wikis since 2007. His main passion is (obviously) Star Wars, but he loves pop culture in all forms including films, television shows, books, and comics. Also, he has no problem talking about himself in the third person. When not editing wikis, he can be found reading, playing computer games, or adding to his already extensive collection of LEGO sets. Tea plays a significant role in his life, and the day is not complete without at least several cups.
Sannse Sannse Community Safety Community Support Director Sannse Sannse is the longest-standing member of the Fandom Community Staff. One of her passions (aside from wikis, of course) is making jewelry. She's collected hundreds of different beads, with lava stone among her favorites. You can find her hanging out on Community Central and visiting the amazing variety of communities across Fandom. Feel free to say hello!
Tim TimQKatahdin Community Safety Director of Community Safety TimmyQuivy Tim Quievryn has been editing wikis since 2004 and been working at Fandom since mid-2009. Stock car racing, photography, and hiking are his main hobbies, but he loves staying to learn a little bit about the topic of each wiki he helps out.
Tots Trino Community Experience Community Manager (Cross-Vertical) HeyTots Tots started his career working for game communities as a Game Master for MMORPGs. After working 10 years in game development he joined Fandom to help serve the Fandom/Gamepedia communities. He loves podcasting, table top games, and any MMO he can sink a few hundred hours in!
Will MisterWoodhouse Community Experience Global Community Lead MisterWoodhouse Will joined Fandom in 2019 as a Community Manager on the Gaming team, having started with Gamepedia in 2017 after a brief stint with Imzy. He is known as The Banhammer in Reddit's vibrant gaming community, plays golf, and lifts big weights for fun.
Yura KuzuraStaffCard Customer Support Support Specialist Kuzura Yura began as simple user on the Russian Lostpedia in March of 2008. In 2010, he joined the International Volunteers Team as Helper and since 2017 he has been working as a staff. His favorite fandoms are Avatar: The Last Airbender, Lost, The Chronicles of Narnia, Game of Thrones, Grimm, The Walking Dead, Doctor Who, Mass Effect and other popular fantasy and sci-fi tv-series and universes.