Community Central:Staff

Fandom's team of staff members help to support and grow all of our communities. We work on a variety of projects and you can turn to us with questions or concerns. Contact us using Special:Contact and let us know how we can help you with your community, and meet the members of the team below!

Fandom

Brandon
Role	VP of Community
Username	Brandon Rhea
Brandon's been a Fandom user since 2006 and a member of Fandom Staff since 2010. Outside of staff work, Brandon also contributes to Wookieepedia. He's a pretty big Star Wars fan.
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Community Experience

The Community Experience team is primarily responsible for providing proactive support to you as editors. We do that in several ways. First and foremost, we have proactive wiki management where team members will work directly with top communities to ensure that they are getting the support and Fandom news that they need. This is through a combination of Community Managers on our staff team, as well as Wiki Representatives. We host a slew of programming initiatives that editors can attend, like more AMAs, live-streams where you can hear from us about the latest developments at Fandom to stay informed, and yearly Community Connect.

John
Role	Director of Community Experience
Username	JT222
Long-time listener, first-time caller John loves all things comic books. With capes branching out to TV and film, his interests broadened to those mediums as well. Beyond daydreaming about super powers, he loves cooking, visiting parks and '90s music.
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Antonio
Role	Community Manager
Username	Antonio R. Castro
Antonio R. (Antonio R. Castro) started editing wikis in Wikipedia and then started working on the Spanish Grand Theft Encyclopedia as bureaucrat. He had already been working for Fandom for 3 years as a Spanish community helper and then he became a Fandom contractor in 2011. He loves wikis about video games and entertainment, and he's passionately in love with managing communities - including wiki-dramas!
Languages	es-N, en-3
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Elsa
Role	Community Manager
Username	Hypsoline
Elsa (Hypsoline) is Community Manager on the Community Experience team. She's an avid series consumer and particularly enjoys anything related to Science Fiction, having been raised with X-Files and Star Wars. She also likes going to concerts during her free time.
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Héctor
Role	Community Manager
Username	CuBaN VeRcEttI
Héctor (CuBaN VeRcEttI) has been a Fandom user since 2007. He is bureaucrat on Grand Theft Encyclopedia and Animuspedia, besides contributing on many other wikis. He loves video games, music, sports, movies, TV... and everything that can be fun! He has been working as a Fandom staff since 2011, initially helping the Spanish community.
Languages	es-N, ca-N, en-3
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Mandy
Role	Community Manager
Username	idekmandy
Mandy joined Fandom in 2015 and has been hooked ever since. She started out as an admin on several wikis before making the jump to Wiki Manager and now Community Manager. She has a major addiction to TV, horror movies, and tattoos, and when not on Fandom, you can probably find her geeking out at horror conventions or at a coffee shop making fan art.
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Tots
Role	Community Manager
Username	HeyTots
Tots started his career working for game communities as a Game Master for MMORPGs. After working 10 years in game development he joined Fandom to help serve the Fandom/Gamepedia communities. He loves podcasting, table top games, and any MMO he can sink a few hundred hours in!
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Will
Role	Global Community Lead
Username	MisterWoodhouse
Will joined Fandom in 2019 as a Community Manager on the Gaming team, having started with Gamepedia in 2017 after a brief stint with Imzy. He is known as The Banhammer in Reddit's vibrant gaming community, plays golf, and lifts big weights for fun.
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Zoe
Role	Community Manager
Username	ZoeCatfu
Zoe joined Fandom in 2019, leaving game publishing and media relations after four years. Zoe currently works within the community team, helping editors and wiki communities thrive. When she is not clocked in, you can find her roller skating by the beach, listening to kawaii metal!
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Customer Support

Have you ever sent an email ticket into our Zendesk support queue? The person who responded to you is from Customer Support! Whereas Community Experience is our more proactive team that reaches out directly to you, Customer Support is our team of dedicated support reps who are there to react whenever you need to turn to them for help with something on your wiki.

Amber
Role	Senior Manager
Username	AmbyRO
Amber joined Curse in March of 2014 as a Customer Support Specialist and now leads the customer support team at Fandom. Amber is a big fan of books in general and is an avid reader. When she is not reading, you can find her watching reality tv or working on her 5K run time.
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George
Role	Technical Support Lead
Username	Kirkburn
Kirkburn, sometimes known as George, joined the Community Support team in late 2012, having been a product manager at Fandom for several years. Kirkburn is not a recovering WoW-addict - indeed, he has not stopped playing since launch day in 2005, and it was joining WoWWiki a year later that got him into wikis. (He does play other games too.) He trained as a Civil Engineer, but is not going to make any jokes about 'building bridges with the community' here.
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Guillermo
Role	Support Specialist
Username	Zeist Antilles
Zeist Antilles is active in Fandom since 2006 and while most of his activity goes towards the Spanish Star Wars Wiki he's also interested in a lot of other topics, his hobbies are cyclical, among them are movies, reading, astronomy (specially terraforming), chess, rebus ... He likes to enjoy works that combine several of his hobbies, such as fantasy and chess, or terraforming and science fiction combined in Dune or 2312, to name a few. He also likes several cult movies like Blade Runner and The Shining and classical writers like Jules Verne and everything that combines beauty with ingenuity.
Languages	es-N, en-3
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Kim
Role	Support Specialist
Username	Kimberton
Kim joined the Customer Support team in late 2020. Kim has a variety of obsessions ranging from The Nightmare Before Christmas, Doctor Who and all things dark and spooky. Everyday is Halloween to Kimberton.
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Yura
Role	Support Specialist
Username	Kuzura
Yura began as simple user on the Russian Lostpedia in March of 2008. In 2010, he joined the International Volunteers Team as Helper and since 2017 he has been working as a staff. His favorite fandoms are Avatar: The Last Airbender, Lost, The Chronicles of Narnia, Game of Thrones, Grimm, The Walking Dead, Doctor Who, Mass Effect and other popular fantasy and sci-fi tv-series and universes.
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Community Development

Whereas Community Experience and Customer Support largely focus on your editing experience, Community Development is primarily responsible for working with you on the content experience. You’ll see three main functions within Community Development. One is Best Practices. This is an initiative that lets editors know what the best advice is from the industry, from an SEO point of view, and from our own experiences about how content can be best positioned for discovery on search engines. It doesn’t mean they’re the only practices, but we advocate for what we see as our expertise in this area. Through that we also work on content optimization, and making sure that if there’s content that isn’t succeeding as well as it could be, we work directly with the community to try to find a solution. Finally, we also seed some new communities around new shows, games, and movies where we think we have the best chance to grow a wiki. Our team of Wiki Specialists will play a big part in that.

Furusato
Role	Director of Community Development
Username	Furusato
Furusato is a huge nerd. He enjoys everything from Dr. Who to obscure absurdist novels, and has a particularly large spot in his heart for anime and the Japanese railway network.
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Isaac
Role	User Education Specialist
Username	FishTank
Isaac rose from the ranks of Fandom contributors to join the Staff in late 2015. Isaac is a television and book fanatic, a sucker for the great outdoors, and a lifelong learner. He's been coding since before attending school but didn't discover Fandom until 2010. Even now, he's hard-pressed to identify his favorite fandoms.
Languages	en-N, es-2, eo-2, jbo-1, he-1
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James
Role	Content Strategist
Username	Jmt115
James came out of light speed into the Fandom Universe during the summer of 2018. Outside of being a life-long Star Wars, Marvel, and playstation fan-boy; James is an avid fan of Hip-Hop/Rap, true crime, and cooking. Some of his favorite Fandoms include the aforementioned Star Wars and Marvel Universes, Game of Thrones, Peaky Blinders, and any sort of narrative based video game-- think God of War and The Last of Us.
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Jenny
Role	Wiki Team Lead
Username	Pikushi
Pikushi joined the Fandom team in 2019 but has been watching and loving anime for most of her life. Her academic background is in Japanese linguistics and culture - her favorite Japanese era is Heian, and her favorite Japanese dialect is Nanbu-ben. She also enjoys cosplay, playing video games, & overall, being a little chaotic.
Languages	en-N, ja-5
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Marc-Philipp
Role	International Coordinator
Username	MtaÄ
Marc took the long road to Fandom by joining through an import of gratis-wiki.com in 2008. He's been working as helper for two years until he joined Fandom staff in late 2010 to lead the team moving forward. He enjoys a wide blend of metal music, playing RPGs and surprisingly, some gardening as well.
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Mike
Role	Content Team Lead
Username	Cavalier One
Mike joined the Fandom team in 2016. He is an active contributor and administrator of Wookieepedia, and has been editing wikis since 2007. His main passion is (obviously) Star Wars, but he loves pop culture in all forms including films, television shows, books, and comics. Also, he has no problem talking about himself in the third person. When not editing wikis, he can be found reading, playing computer games, or adding to his already extensive collection of LEGO sets. Tea plays a significant role in his life, and the day is not complete without at least several cups.
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Community Activations

Our Community Activations team takes community development work to the next level. Sometimes, a TV studio or a game publisher will say “hey, we want to sponsor an entire wiki about our show or game.” Our Community Activations team will make sure that those wikis, often newer ones where a community hasn’t been built up yet, looks incredible and is the best version of a wiki it possibly could be. In the case of a wiki with an existing community, our team will work directly with admins and editors to take that wiki to the next level by dedicating some of our team’s resources to helping build out more content, giving it a facelift, and more. Community Activations also works on our Official Wiki program.

Brian
Role	Director of Community Activations
Username	Brian Linder
Brian works with studios, networks, and other content companies to connect them with our communities. He has been on the fan-media scene since dial-up, and loves space sagas and superheroes.
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CzechOut
Role	Special Project Implementation
Username	CzechOut
Before there was a CzechOut, there was just some anonymous guy editing Fandom back when it was WikiCities. So he's been around for the whole Fandom story but only started working here in 2014. When not undercover on some secret Special Operations project, he can usually be found feeding a life-long Doctor Who obsession at Tardis, internally debating whether he better likes Irish whiskey or a good single malt, getting lost in a new city, or digging deep into the latest Apple® product.
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Community Safety

None of the above would be possible unless you feel safe on the Fandom platform. This is the team that focuses on user safety, making sure that we’re keeping the platform free of harassment, bullying, or other bad behavior from bad faith users. They are also responsible for the review and implementation of user safety policies, as well as policies around what kinds of content are and will be allowed on the Fandom platform in the future. They also oversee the review of JavaScript, to make sure there’s no malicious code on the platform that could harm you; vandalism, through our SOAP team, to keep your wikis clean of malicious content; and images, as we manually review every image that’s uploaded to the platform to prevent porn, gore, or other unwanted images from being hosted here.

Tim
Role	Director of Community Safety
Username	TimmyQuivy
Tim Quievryn has been editing wikis since 2004 and been working at Fandom since mid-2009. Stock car racing, photography, and hiking are his main hobbies, but he loves staying to learn a little bit about the topic of each wiki he helps out.
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Sannse
Role	Director, Community Support
Username	Sannse
Sannse is the longest-standing member of the Fandom Community Staff. One of her passions (aside from wikis, of course) is making jewelry. She's collected hundreds of different beads, with lava stone among her favorites. You can find her hanging out on Community Central and visiting the amazing variety of communities across Fandom. Feel free to say hello!
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