We often talk of wikis as "communities", but I don't know that we stop and think about what that means.
A community originally meant a group of people living and working together in the same area. But Wikia certainly isn't that, there are people from all over the world here, and you are probably more likely to come across people from the other side of the world than you are your hometown.
Communities are more than just people connected by a common location, they are also people linked by a common interest, or occupation, or belief. We are a community because we care about wikis, and using wikis to create awesome sites about things that matter to us.
And within the wider Wikia community, there are many smaller communities. From Adventure Time …Read more >
Any time you have a community of diverse people, things are sometimes going to get difficult. There are lots of reasons for disputes and disruption on a wiki but today I'd like to talk about one specific type of problem: trolls and how to deal with them.
The first question is, what is a troll?
A troll is someone who is acting badly in order to get a reaction. Trolling is the Internet's equivalent of a practical joke. Trolls are the people gluing a virtual quarter to the virtual sidewalk. They're out for the the LOLs at your expense.
Most vandals are trolls. It's not just the vandalism itself that matters, it's knowing that the people on the wiki are getting annoyed. And if there is visible proof of that annoyance, then all the better! From a v…Read more >
Wikis are all about groups of people coming together to build something. They grow best when people can work well together, agreeing on what the site should be and how to best build it. Wikis work because most people are good, and most edits are a positive addition to the project. Otherwise, we’d all be drowning in spam and vandalism, not building awesome sites!
But every group will have its conflicts: disagreements over how things should be, arguments when participants can't get along, or someone causing a stir simply because they can.
Each situation is different, but there are some general tips that can help everyone get through the difficulties.
One of the earliest wiki principles was "Assume Good Faith". When we're disagreeing, it's easy …
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