• Sannse

    Converting Conflict to Calm

    October 7, 2011 by Sannse

    Wikis are all about groups of people coming together to build something. They grow best when people can work well together, agreeing on what the site should be and how to best build it. Wikis work because most people are good, and most edits are a positive addition to the project. Otherwise, we’d all be drowning in spam and vandalism, not building awesome sites!

    But every group will have its conflicts: disagreements over how things should be, arguments when participants can't get along, or someone causing a stir simply because they can.

    Each situation is different, but there are some general tips that can help everyone get through the difficulties.

    One of the earliest wiki principles was "Assume Good Faith". When we're disagreeing, it's easy …

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