As a wiki administrator on Fandom, you play a key role in fostering a safe, welcoming, and collaborative environment. You are a role model for the community and are expected to lead by example. With additional tools and permissions at your disposal, you have a significant responsibility, and as such, you are expected to uphold high standards of conduct.
This Code of Conduct is a platform policy that outlines the expectations for your role as a wiki admin. By following these rules, you help ensure that your wiki remains an inclusive and productive space for all contributors.
Becoming a wiki admin means you agree to follow this Code. Instances where this Code is not followed may result in a warning, losing your admin rights, or, in extreme cases, being banned from the Fandom platform.
Create and Maintain a Positive Community[]
A successful wiki thrives on positive engagement and mutual respect. As an administrator, you should actively shape a community that is inviting, constructive, and fair.
- Set Clear Rules: Establish straightforward rules and guidelines with the community that define acceptable behavior and content contributions. Ensure that these rules align with Fandom's Terms of Use, Community Creation Policy, and all other platform rules.
- Enforce Rules Fairly: Apply all rules consistently, without favoritism or bias. Treat every user with the same level of respect and fairness when addressing rule violations.
- Encourage Constructive Contributions: Recognize helpful edits and discussions. Foster an environment where users feel encouraged to participate and improve the wiki.
- Promote Inclusivity: Ensure that all users, regardless of their background, identity, or experience level, feel welcome to contribute. Take action against discrimination, hate speech, and exclusionary behavior.
- Stay Active and Responsive: Regularly check in on on-wiki conversations and reports to address issues before they escalate, either by taking action yourself or involving a Discussions or Thread moderator team.
Respect All Users[]
A strong community is built on mutual respect. Administrators must model respectful interactions and ensure that all users are treated with dignity whether they are active editors or casual readers.
- No Harassment or Bullying: Do not engage in or tolerate any form of personal attacks, intimidation, or targeted harassment. If users report harassment, investigate and address the situation promptly.
- Maintain a Collaborative Wiki: Avoid overprotecting pages and restricting edits unnecessarily. Encourage community participation and ensure that protection measures are used only when necessary to prevent vandalism or disruption.
- Foster Civil Discourse: Encourage healthy discussions, but step in if conversations become hostile or unproductive. Remind users to remain respectful, even when they disagree.
- Be Patient and Understanding: Many fans may be new to wikis. Offer guidance and support rather than criticism when addressing mistakes or misunderstandings.
- Assume Good Faith: Come to a conversation with curiosity rather than blame.
Ensure Age-Appropriate Content[]
Wikis should maintain content that is appropriate for their intended audience, particularly when covering subject matter aimed at children.
- No Adult Content on Child-Focused Wikis: Wikis based on content primarily intended for children must not contain adult themes, including explicit language, suggestive imagery, or detailed descriptions of adult situations. If there is any uncertainty about whether an IP is child-focused, Fandom’s Trust and Safety team will review the IP and make the final determination based on thorough research.
- Maintain an IP-Appropriate Environment: Wikis and their communities should be appropriate for the intended age group. Discussions, media, and content should reflect this standard.
Follow Platform Policies[]
As an administrator, you are required to adhere to Fandom’s rules and policies.
- Follow Fandom’s Policies: Familiarize yourself with Fandom's platform policies. Ensure that your wiki's rules and actions align with these policies. Local rules must not be at odds with global rules.
- Monitor and Address Violations: Regularly review edits, comments, and discussions to prevent spam, vandalism, and other rule-breaking behaviors. Take action against disruptive users when necessary.
- Do Not Hoard Wikis: Ensure that you're only taking on the responsibility of managing a number of wikis that you can realistically and actively maintain. This may be different for each person, however each wiki requires attention and upkeep, including content updates, user management, and technical maintenance.
- Report Issues When Needed: If you find a situation escalating beyond your control (e.g., serious harassment or threats), escalate the matter to Fandom staff for further intervention.
Collaborate with Fellow Administrators[]
Administrators should work together with other rights holders to ensure a smooth and effective moderation process. Good teamwork leads to a healthier community.
- Maintain Open Communication: Use Talk pages, Messages Walls, Discussions, or other designated platforms to discuss moderation actions and wiki management.
- Share Responsibilities: Don't take on everything alone. Collaborate with other administrators and trusted editors to distribute tasks such as reviewing edits, resolving disputes, and updating policies.
- Resolve Conflicts Professionally: Disagreements among administrators can happen, but they should be handled respectfully.
- Support New Admins: If a new administrator joins your team, help them learn the ropes. Share best practices and guide them on how to handle common challenges.
Collaborate with Fandom[]
Fandom staff are eager to collaborate with you and your community to ensure a successful and well-moderated wiki.
- Respond to Communications: We understand that you may be busy and will try to give ample time if we need an answer back. If staff reach out and request an answer from you, please respect this and respond when possible.
- Follow Staff Guidance: If Fandom staff requests action regarding a policy issue, moderation concern, or platform-wide update, take it seriously and implement necessary changes.
Our Commitment to Users[]
Fandom is dedicated to working with wiki administrators and users to create a thriving community. Our staff and platform will:
- Work with Users to Mediate Conflicts: When disputes arise that require intervention, we will help facilitate resolutions when possible. We will do so fairly and impartially.
- Review Feedback and Requests: We value input from the community and strive to consider user feedback when making platform improvements and policy decisions.
- Aim for Transparency in Decisions: While some decisions require confidentiality, we will communicate reasoning and updates whenever possible to keep the community informed.
By adhering to this Code of Conduct, you help make your wiki and the Fandom platform a safe and welcoming space where knowledge can be shared and enjoyed by all.
Thank you for your commitment to building a strong and respectful wiki community!