As someone who works in customer service, "praise" does not happen that often, people are only focal when they are unhappy. As someone who has been around since 2008, I like that Wikia is much more unique in appearance to other Wiki sites which all look the same now.
I am against Anon editing and its one of the reasons that I always stuck to my native Wikia instead of branching out. Logged-In users can spam too but it takes much more effort to sign up to something just to troll and spam so it demotivates people and allows people like me, non-admins, time to focus on actual editing and productive things rather than having to keep revert things over and over until an Admin or vstf might appear. That certainly happens less on the Answers wiki I am also on since we disabled Anon editing in the last year, the sheer volume of spam and trolling has dropped dramatically. On all other social media or online things you sign up to take part, I see this as no different.
No, staff will get involved if there is a community consensus as they actively tell you to do this and here is an example of that, explaining how thy can prevent the forum or vote being compromised by the admin.
And when you say "was known to be a lunatic" at the end of the day, there are two sides to every story. You can't just expect Staff to get a report from one user and ban someone right away based on what that user says. Staff are not require to get involved in every little "Abuse of Power" because i the end most of them are just really disputes that angry users are labeling as abuses.
If you don't like how a certain Wikia is run, don't go there, go somewhere else. Unless the majority of that community is unhappy then there's nothing to be done as majority rules.
Well they still respond to reports of issues regardless but if they got involved with every dispute, then yes they would need to double their staff or more. But that's what Admins are for and VSTF, these are people who volunteer their time to stop issues becoming detrimental to their Wikia and nobody wants that to happen and in the end, it is the Wikia that is important. Getting involved with every "i wanted this and he did that and now this is happening", while still responding to the report, would stifle many Wikia and stump their growth and that isn't something anybody wants as no two community are the same and Wikia thrives on its diversity.
Did those communities have a vote where it showed clear support from the majority of the active members that there was an issue of abuse in power? There is no real need to get involved unless this is the case.
Fandyllic wrote: Wikia chooses not to intervene probably for cost and staffing reasons. Sannse's blog post was likely an attempt to give an explanation to distract from the real reason.
You made the above assertion with what proof and what evidence? You basically stated that Sannse was lying in her blog to distract from a monetary reason.
In the end, staff do not need to get involved in local issues. If a few people get banned from a tiny community then they can go make their own community or talk elsewhere. On larger Wikia there must be agreement and consensus on things and most people contact staff because they got banned. As it is, each community should be allowed to grow on its own and they would not be able to do that if Staff gets involved in every little tiny dispute. The fact remains that disputes happen, in general, they are a fact of life and people get banned from sites all the time. This very rarely happens with no reason be it rule breaking or arguing with the Administrator. There is no need for Staff to hold the hand of every single user on the site.
When you join a site you become aware of people running and maintaining that site and you learn what behavior, actions and attitude they will tolerate and what they will not. Its simple general etiquette to act accordingly. The only real time Staff would need to get involved is if an Admin went haywire and started deleting everything, vandalizing things and banning every user, ToU violations or something else drastic and most of the things like this that get reported are simply not needed to be reported. Most of the issues can be resolved by blocking the violators or users going elsewhere, where your behavior is acceptable or by avoiding the people you are clashing with and possibly even starting your own Wiki if you are discontent with how another Wikia is run.
In the end, Staff doesn't need to get involved with every tiny little squabble, unless things go too far but usually VSTF and Admins are there to stop those. If they spent their days blocking everyone that ever had a disagreement or whoever action'd a block that someone disagreed with then nothing would ever get done in the background or on Wikia itself, everyone would be blocked. And lets be honest, they have much bigger things to do like keeping the servers up and running and solving issues that actually affect the running of Wikia as a whole.
I wholeheartedly disagree Fandy as Staff will get involved if a Community shows that they do not want the Admin around as if the Admin has become unpopular due to abuse in power or inactivity they can have a vote at which time if they agree they want the Admin's removal, the Admin can be removed.
However, getting involved if one or two people break that Wikia's rules or if they prove to be detrimental users to the Wikia then Staff won't get involved because each and every Wikia should be allowed to flourish depending on how that community and team works. Some Wikias work better with tighter rules and structures, others work better with more lax rules, it entirely depends and Staff back that ideal.
Becoming staff is something that a person is hired to do. It is not something that happens because we like editing here, it is something that, like any job, requires interviews and extensive discussions and such with proof of job qualifications and everything else that is involved in actually applying for a job and selecting someone to hire. You also have to be willing to work the allocated hours because you get paid, you need to do the job and work the hours; it isn't a hobby it is a livelihood that you have to be willing to put in the hours for. It's not just "I feel like editing today" etc.
Also, regardless if animals don't mate, hens will lay eggs, it's a natural process of discarded cells that did not fulfill their function!! Laying eggs is natural!!
Muchos Gracias!!! Always so helpful staff!! :D