You need to be very careful if you Google that. You may get sites that link to malware, even if Google is being careful about the results.
Okay, I think that's enough. Fandom's Terms of Use have been clearly explained, and that has been ignored. I have banned Toby and will close this thread.
Thank you to all on this thread who have been voices of reason.
There's no plan to re-open the wiki at this time. That might change in the future, but that's all I can say for now. Sorry
We didn't have Monday off, but Kirkburn is on vacation this week, and he's our ticket power-house. He may also have specialized knowledge of certain problems, which may also delay replies.
That said, we have others of us that deal with ticket of course, and we are doing our best to get replies out as fast as possible
You can not use Fandom if you are under 13 (16 in the EEU) even if your parents consent to you doing so
There is a provision in the US law for this, but as Tupka says, implementing it is not as simple as just getting an email address or filling out a form. So it's not something we do.
I'm going to reclose the thread, as I think it's all been said 🙂 Please see my posts for the official answers to the questions here.
To clarify again:
If you are logged out, you still have to be over 13 to edit or take any other action on the wiki. However, you can read at any age.
Some wikis do not allow any edits etc. from logged out users. This is usually a preference, but wikis aimed at children (who, remember, can always read) have to be logged in editing only.
Yes, if you edited logged out when under 13, you broke the ToU, however, if you are now over 13, we won't take any action on that.
To clarify:
If you are under 13 you cannot use Fandom, with an account or not. That's in our Terms of Use and applies to everyone, from all countries, logged in or out.
If you are under 16 and your country is part of the EEU you also can't use the site, logged in or out.
No user is obliged to report those under 16/13, the law is about Fandom (who must act if someone says they are underage) not users.
Accounts of underage users are disabled, not just blocked. This means they cannot recover their accounts once they are of age, they have to make a new one.
Let me know if you have any other questions about this (other than "I'm 12, does it apply to me?" - because yes, it does)
Hi,
This has been reported to our tech team. The ticket has been assigned and I've bumped the priority. I don't have an estimated time for the fix though.
Sorry about this everyone.
It took two weeks of concerted effort to review every help page - and that was well ahead of my estimate (and the time it has taken in previous years). I'm very happy with the team for getting it done so fast, but it was a time-consuming task. Doing it quarterly would be a big investment of time, when most pages don't need updating that often.
That said, we should certainly be reviewing pages when there is an update to a feature, or when there's a new feature. And that should happen as soon as the changes are made. I haven't been watching our success on that, but I would guess that we can do better.
I expect there to be a lot of work on help pages to be done as we upgrade MediaWiki.
Andrewds1021 wrote:
I guess I just don't understand enough of how MediaWiki works to get why you can't have global JS like you can global CSS.
We can, and do, but it takes development time to do that. And as Noreplyz said, if we redirected more specifically, there would probably be a better way to do it. But as usual, it comes down to available dev time - and that's always scarce.
I few comments (I won't comment on all, just those I am involved in or have something to say about).
Yes, we do a yearly review of all help pages, which was done very recently. The Gamepedia help pages are going through the same process now.
I am responsible for the CC admins/mods, so this is down to me. I will encourage the team to add more time in Forums to their work.
Unfortunately this isn't a simple as it seems. The change would have to be global, so it's not a case of Rappy sticking in some handy JS.
Also, there's no way in Zendesk to link to second level areas of the forms. For example, we can link to "I need help with my account", but not to "I need help with my account > I can't access my account".
It's possible that the techs could come up with something, but it's not a high priority.
Will do.
This is an interesting one, and something we are actively looking at. The question is, spend the time/effort/resources on updating them, leave them as they are, or retire the project? I've gathered a bunch of stats on how much they are actually used (not much) and FishTank is looking at whether there are ways to improve on that. Then we'll make a decision on the future.
Hopefully that at least a few of your points answered.
I'd love it if verification were automatic, but we are limeted to what we have atm
I recommend giving it a try. After an adjustment period (which I am still going thorough) the extra features etc. might change your minds. I'm still learning there, and it feels rather odd, but I can see that it's going to be a useful change in the end.
Hi all, just a quick note to say that we are discontinuing Community Central staff office hours. It's not been getting a lot of interest for a while, especially since we closed chat at other times, and wasn't working well before then.
Staff will see you on Discord!
Putting it in the footer would make it show on all pages, including (for example) /d/
But putting it near the footer might be possible - I've added that to the feedback I passed over.
We were somewhat limited by Zendesk's system, but we wanted to consolidate with Curse's Zendesk.
There is a link on the first page that takes you directly to the form, it's "submit a request" at the top right of the page, next to your avatar (I think we should probably change the text)
We really wanted the username and email auto-populated, but that was only possible when the form was directly on Fandom. We aren't able to transfer that information to Zendesk.
There's a similar problem with auto-populating the dropdowns. We could do that with the general categories, but not with the sub-categories.
It's not a perfect system by any means, we had to compromise some to get most of what we wanted.
Yes, you can do that. You should be able to log in with the banned name and use Special:UserRenameTool to make the change, then you can contact staff and let us know the block id. You can also link this thread to explain the issue
