Contact Fandom support support.fandom.com/hc/requests/new

Which category should I select?

The "I don't see an option for my issue" works

The bot is legit. I don't know why it shows the "diabled" message, but that is nothing new.

As for why your images were violating the ToU, you'ld have to ask Fandom, if it's not obvious. Looking at some other images on your wiki, they may have just been a tad too sexualized.