And also I Live in a EDT Timezone
I don't think FANDOM Business Hours ever end. It is a worldwide thing so there is always people online, and the site never goes down, A new day starts at 8 PM EDT or 7 PM EDT from November through March.
FANDOM never closes, but their support channel does. I think it's about 6-8 PM in the afternoon in San Francisco
Ah, ok. I wasn't exactly sure. Thanks.
Ask FANDOM staff. Everyone here is just guessing... badly.
The fact that this info isn't easy to find tells you something.
Based on the numerous tickets I have submitted in the past 6 months, it appears the business hours end sometime between 4 and 6 PM ET. I could not estimate when they start.
Edit: However, sometimes staff respond outside of business hours. It is rare but it does happen.
I wonder if support business hours are set by the Curse HQ location which is in Huntsville, Alabama? 5 PM Central time is 6 PM Eastern time.
What do you think?