Board Thread:Support Requests - Getting Technical/@comment-24520550-20140510110757/@comment-1330470-20140510173227

Hey Haverbrook, Wikia can usually be kinda easy but infoboxes have a tendency to be a little complex. One thing which is important to note is that every wiki can use a different template page, meaning that calling a template on one wiki may not produce the same effects on another wiki.

It looks like your edits to c:xurbansimsx:Cherie Springston are calling c:xurbansimsx:Template:Infobox, but they are using a syntax which is meant for a more complicated installation of that template - one that's been customized by the wiki you got it from, instead of the simple default syntax available on new wikis. It's not the right syntax for your version, so it isn't producing anything meaningful.

You have two options. You can either create a simple, new infobox or copy the full infobox template from the wiki you were using.