User blog comment:Jenburton/New Wikia Staff: Jen Burton, VP Community Support/@comment-1361074-20110812210301/@comment-4053809-20110812230404

Hi Archduk3 - I'll go ahead and respond to let you know that what I'm referring to is not the content of the messages, but their delivery. There are hundreds of examples of Wikia staff replying to comments that are (respectfully) critical of decisions the company has made. We can handle and accept criticism. What I am not in support of, however, is my staff being berated or people using profanity in messages directed at staff to get their point across.