Board Thread:General Discussion/@comment-66.215.244.198-20200806221440/@comment-168424-20200810220250

Locking people out of their accounts as a security precaution is not a "failure". Also, there are two things going on and if you are hit by both, but only know about one, you will have a hard time getting back in...

You account can have had a password reset because of the hack, but you could also have your account name changed due to the Gamepedia merge. Unfortunately, only FANDOM staff can tell which ones you're affected by.