Board Thread:Support Requests - Getting Technical/@comment-72.89.23.226-20190915000138/@comment-9605025-20190916191245

I am not sure what else to tell you at this point. I just tried logged out using Chrome, IE, and Firefox and still got the light box on both pages for all browsers. The only thing I can think of is maybe it is the OS or the fact that you are using a Surface? I am using Windows 7 on a desktop. I am guessing you are using Windows 8.1? Maybe it is because you have a touch screen? Do you have any ad blocking software that might be preventing the light box from appearing?