Board Thread:Support Requests - Community Management/@comment-184.105.44.42-20200519172052/@comment-9605025-20200520011613

If by "personal" you mean due to some sort of blocker software on the user's computer, you are probably right. In fact, they pretty much said that was the issue.

Unfortunately, if the restriction was put in place by your school and the laptop belongs to the school, then I would not be willing to help. That said, I wouldn't even be able to given how little information we currently have.