User blog comment:OrchidSomnium/Dear FANDOM Staff: About This Site and UCP/@comment-24006128-20201112130931

Thanks for writing this out. It's very well written and quite actionable. I really appreciate how you've laid this out.

A few points of clarification:

We don't ignore any feedback. All of it gets read (a lot of it by me personally) and all of the actionable feedback leads to bug tickets or design discussions. Not everything gets a reply because, quite frankly, there aren't enough work hours in the day to respond to every point of feedback and get all of my other work done.

Article Comments were based on a MediaWiki core customization that, in part, led to the legacy platform being un-updateable in any reasonable fashion. Moving the feature to a non-MediaWiki engine allowed us to keep the core MediaWiki install free of such complication. It's also why wikitext is not supported and why it does not appear in the standard Recent Changes feed, but rather in the Social Activity feed, as the comments are no longer "hacked" edits. Your point about the comments UI is well-received. I'll make sure that's surfaced.

On your general UI comments, I think you'll be pleased to see what we're working on. Feedback like yours has been received in the past and we're iterating on it.

On the editor not loading, do you have specific pages this happens on? We've been tracking a bug with some pages with MASSIVE amounts of images causing the visual editor to infinitely load.