Board Thread:Support Requests - Getting Technical/@comment-3495717-20141017213133

I've read a few recent chat-related topics, but they're either about the strange merging of the chats, or that all they see is a blank screen. The problem that I and users of the MUGEN Database chat (and I suspect many other wiki chats) have is that the chat seems to timeout incredibly frequently, requiring the participants to refresh the chat just for it to timeout again. The community at the MUGEN Database refer to this as "sneezing", which while not overly technical, does describe the occurrence rather accurately.

In simple terms, a user enters the chat and posts something. If the chat has "sneezed", their message will not show up, prompting them to refresh the chat, where the same thing occurs again. As of late, the time between the user entering the chat and when the chat sneezes seems very short, making it practically impossible to actually chat.

I'm basically asking if Wikia is aware of this and is attempting to fix it. This isn't the first time it's happened -- in fact, it wasn't that long ago when it first happened.

Thanks in advance! 