User blog comment:Dopp/Technical Update: February 7, 2012/@comment-4246876-20120207224500/@comment-168424-20120208011300

Wikia has grown so fast, it's support group may now be understaffed. In the past, Wikia claimed they had an average response time of 24 hours. I disputed that in the past, but now I think they aren't so bold as to claim that is still true. I'm now happy if I get any response.

As Rappy said, report it again or wait. I recommend reporting it again. Squeaky wheel and all...