Board Thread:Support Requests - Getting Technical/@comment-28283310-20201005151012

I created a wiki recently. However, I cannot find the Rich Text Editor, despite setting it as the preferred editor on both the community wiki and my own wiki, on my preferences page. Whenever I click Edit on a page, only the Visual Editor opens with just a Source Editor option. There is also no 'Classic Editor' option on the Edit dropdown-menu on any page. Do I have to enable editor somewhere and why isn't it working? Thanks in advance. 