Thread:Sannse/@comment-26310602-20161204205914/@comment-8-20161205171223

Yes, Maurice is right. Putting my name on it isn't a guarantee that I will be given the message, especially if it one that other staff can deal with, or if it is sent while I'm away.

In the case of the last message you sent, Eva is a better person to try and help you, as she is doing. You last reply wasn't very clear though, perhaps you can send another? Eva needs to know whether the test you did fixed the problem or not.

Good luck!