Board Thread:Support Requests - Getting Technical/@comment-32704847-20200217054319/@comment-39340968-20200221235122

Fngplg wrote: readers are not customers: readers is target audience. substratum, in broad terms.

I think he (Andrew) is talking as if creating a account is contributing to fandom's service, therefore in logic, making them customers, as the users are contributing to Fandom's product of community management.