Thread:Josephyr/@comment-50.158.232.91-20150320201015/@comment-1267828-20150321224852

50.158.232.91 wrote: Fobarimperius wrote: 50.158.232.91 wrote: I sent them another email and all they did was ignore it and close the ticket. I'd love to get it fixed via email if they were willing to help. Are you certain they ignored it and that they have assuredly closed the ticket? I got a survey asking how the service was. I would assume that that means the ticket was closed?

Not necessarily. I would just email them again like JosephHawk said.