Board Thread:General Discussion/@comment-33668185-20181229231243/@comment-25583733-20181230014424

The moderator team and most of its supporters seem to enjoy emphasizing the point that they are human and have lives on their own, so of course they can't deal with everyone properly. Of course they'll be in bad moods sometimes, say the wrong things, so we shouldn't hold it against them. The fact is that if you need to resort to using that as the generic excuse, you're doing something wrong.

As an infrequent CCC visitor, what should be a welcoming place for all users to seek help is, in reality, a chatroom filled with regulations and moderators who aren't interested in getting down to one's level. From experience, the CC staff are weary and biased against troublemakers. Those who argue with warnings are inciting drama. Those who protest a ban are harassing. The ban hammer's shadow lingers before a warning is even issued, because the staff have been tired of troublemakers. They are so tired of the typical trolls who think they are justified to wreck havoc and insult people who are just doing their jobs that they start to see users in a negative light on their own.

To those who argue that the moderators have lives outside of their volunteer jobs, the staff position are volunteer positions. They are not paid, and if you have decided to commit you should be doing it well. This is what we have learned in school for years; if you volunteer you should commit to the best of your ability, or don't commit at all. They are the face of Wikia on Community Central, the location that is supposed to be providing assistance to anyone who needs it, but they have not done a good job at showing a positive face whatsoever.

Unfortunately, the chat has had normal users and members of the administration breaking the rules, but they are getting off scot-free or with a slap on the wrist in comparison to the new users who violate the same rules.

The excuse I am seeing repeated is the fact that everyone is human and makes mistakes. That is true, but the staff should only be using that if they are being accused for every little thing they do wrong. That is not the case. You cannot dismiss all the claims made against you with the sole reason that you are human. Users are human too, but that doesn't stop staff from banning them. If the only thing you are willing to do for change is blame it on your own stresses and problems, that just shows that you know you are doing something wrong. Own up to the mistakes instead of thinking that users are out to get you for it.

Finally, it is extremely unlikely that staff are actually going to take action, and I have my suspicions that a majority of the time, when you tell users to find staff, you are doing it because you know that staff won't take action. They are busy with hundreds of social issues, bug reports, modernization tasks, profit, etc. Because of how serious a claim against a member of the administration is, and because a majority of users with global rights and staff believe that CC mods and admins are allowed to make mistakes and not own up because of the stress of the position, nothing will come out of it.

I find it a bit baffling why you would want us to find staff anyway. Would you rather clear up misunderstandings about your position yourself and admit to anything you've done wrong, or would you rather wait for staff to call you out for it and take action? I can't fathom why any mod would want the latter to happen, considering how high they hold their positions, so I'm just going to assume you want staff to tell us "No we aren't going to take action" so you won't have to do anything about it.