Thread:GlowingNormality/@comment-33774728-20190113202147/@comment-34363688-20190113204335

CJRichards wrote: Okay that will go straight to the team. have you ever used it before or shall I explain to you what it does? it does not go straight to the team if it did fandom staff would not be able to get through all the messages in time so it first goes to something called zendesk were your issue is assigned a ticket ,so fandom probably has a sorting system and then an answering process and that answer usually has a waiting period of two to three bussiness days.