User blog comment:DaNASCAT/Technical Update: September 12, 2016/@comment-26408193-20160912221216/@comment-126761-20160913010552

Indeed - this is specifically regarding the 'Send me a copy of this message' option when sending in a ticket.

@NukenZack: I can confirm we've received your message, but it's a little unusual so it'll take a bit longer than usual to answer. We will get to it, though.