Thread:Sannse/@comment-33774728-20190204193502/@comment-8-20190207220710

Because we don't always have time to talk on walls. If it's sent to S:C then whoever is working on that, rather than something else, can answer. It doesn't have to be a specific person.

Remember, we do a lot of different things, as well as talk directly to users. I might be working on removing bad images, or talking to volunteers, or writing policy pages, or doing project work, or many other things.

We also tell people to go to S:C if the issue is something that should be private, or if we want to keep a record of the request (like for wiki changes)