Board Thread:Support Requests - Getting Technical/@comment-6961468-20130403193533/@comment-3335785-20130406113213

I'm quickly coming to the conclusion that for some reason it isn't working on your wiki due to language. I can't see any other reason for it not to work. I'd suggest contacting Wikia with Special:Contact/bug.

It might just be something really simple that's been overlooked, or it could indeed be a language issue.