Thread:Sannse/@comment-5132177-20131124101027/@comment-8-20131126173421

Have you checked your spam folder? Sometimes mail gets mis-filed there

If you still don't see it, then the best thing is to use Special:Contact, where someone can look more deeply and see if there are clues there

Please be sure to send in all the information you can (including that you checked in your spam folder) that will help them in trouble-shooting