Board Thread:Support Requests - Designing Your Wiki/@comment-39743726-20200123164757/@comment-34888194-20200123181437

The OP didn't mention which wiki they've request to enable achievements, so we are not sure if the achievements are really enabled in their wiki. You can tell if the achievements are enabled in the wiki either by going to your userpage and see if rail that says "More Badges You Can Earn!" and your earned badges exist, or check to see if Special:AchievementsCustomize or Special:Leaderboard exist in your wiki. If you need help with achievements, I advice you to read Help:Achievements.

Fandom Staff will reply to your email if they enabled achievements in your wiki. You might be misread in your inbox and the message could be an automated message (message indicating that soemone will get back to your email) as mentioned above.