Board Thread:Support Requests - Getting Started/@comment-32975987-20190606021503/@comment-9605025-20190606112452

Not that I am aware of; but I don't even have an account so I don't know first-hand what the block message says. However, the first time I saw a thread like this, I did check out the official site. If I recall correctly, it has very few pages itself; mostly showing a message saying to use the wiki to get information/help. Though I pretty sure they do have links to their own support on the site. Perhaps users are confusing general help with technical support.

I just figured we see enough of these cases that it was time someone made a template for it. - Edit:

Even if users do confuse general help with technical support, I don't understand how they end up here on Community Central. The messages I saw on the Pokemon Planet site link directly to the Pokemon Planet wiki. So getting here from there means they would have to navigate away from the Pokemon Planet wiki to this one; and know that this one exists.