Board Thread:Support Requests - Getting Started/@comment-27205583-20200106124457/@comment-1038387-20200106132638

The easiest way would be to make a new template and select the “Infobox” type. This will take you to a builder that lets you build one with basic functionality. As for why what you tried to copy didn’t work, we can’t tell unless you provide links to your wiki and the template you tried to copy.