Forum:Signup and login problems

There seem to be problems with signing up for and logging in to wikia. I had a lot of trouble signing up in the first place; a while back, so I can't remember the details, but I needed to use a different browser and/or OS before it would accept me. Now another user is complaining "Is anyone else having trouble logging in? It refuses to believe even the passwords I've made it reset and email to me, and my attempts to create a new account fail at the CAPTCHA stage." Cousinfelice 22:09, 19 September 2007 (UTC)


 * Can you tell us which wiki this was on, perhaps ask the user to give us some more details on what messages s/he gets when login fails? Thanks!  — Catherine (talk) 22:59, 19 September 2007 (UTC)


 * factionparadox.wikia.com, using Firefox on Win XP - apparently logging in at www.wikia.com instead solved the problem. I haven't been able to reproduce my earlier difficulties, though it took a number of goes to get the text recognition right; could have been related to trying to create an account while the wiki was still in the requested stage? Cousinfelice 22:07, 20 September 2007 (UTC)


 * Thanks for the reply. We've had several small login problems over the last few days, but it appears they are all solved after some tinkering.  Please let us know if you see any more strange behavior.  — Catherine (talk) 23:05, 20 September 2007 (UTC)