Board Thread:Support Requests - Getting Technical/@comment-46594845-20200811163825

For the past 4 months I've been using fandom, I haven't been able to change my avatar. When I go to change it, upload the file, it says there is a enternal error saving the avatar. I made sure that the image file was the correct size, but I still get the error. The other issue I've been encountering is I upload the avatar, and it stays the same. It pretty much freezes the screen, the only button I can click is to cancel. I tried logging in and out of my account, to no avail. I thought this was a issue with my main account, so today I created a new one,(the one I'm writing this on), and I still can't get it to work. I looked through all the threads I could find on this and most of the time the solution I've either already tried or just saying it's a bug that'll be fixed. Any help would be much appreciated, also if this helps at all I use Mac/iOS depending on which device I'm using. Thanks! 