User blog comment:MisterWoodhouse/The future of Chat/@comment-45114572-20201014111557/@comment-5973717-20201018182100

Chat isn't just something that can be left alone. It requires backend support to operate and active maintenance. All of this means additional computing time and labor costs. Fandom has more vital priorities, such as security and keeping the ad platform working so the lights stay on. It's not work the continuing costs to allocate people and money away from core vital operations to a service that is only used by a few hundred people world wide.