Board Thread:Support Requests - Getting Technical/@comment-5715047-20130215002629/@comment-168424-20130215233031

Please answer some questions:
 * Have you gotten e-mails from other sources at the e-mail account you put in your wiki preferences?
 * Could the e-mails be going to a spam folder or are getting filtered out by something?
 * When you go to Special:Contact/general, do you see the correct e-mail address given on that page for where Wikia is trying to send e-mail?
 * Have you tried different e-mail addresses? You can always create a new account to get e-mail at yahoo or somewhere else.

It sounds like you haven't tried very much to get it to work.