Forum:Wikia is lagging? Server does not respond?

Hi. So this has been going on for about 4 days. When I'm logged into my account, Wikia is taking a very long time to load. It gets stuck a lot, causing me to refresh and losing my edits. It occasionally goes smooth again, loading like it's supposed to, but soon returns to lagging. It's the same in chat, though the messages aren't lagging, there are some glitches and it takes time to load images (user avatars and emoticons).

When it is lagging, it usually takes some time for the whole page to load, but sometimes it just gives up and there is a message that the server is not responding. I live in Belgium btw. My internet connection is fine, I'm having no trouble with other sites. Also, it seems that when I'm not logged in, the problems seem to occur less often. It's really annoying, since I can't respond and work on Wikia in a short time. It causes frustration, any suggestions? (Also, this might require staff attention?) 10:50, November 12, 2012 (UTC)


 * This happens to me aswell - I'm in the United Kingdom... I put in a Staff Needed template


 * Hi, there were some connection issues in Europe, particularly UK, over the weekend. This has been resolved by pointing our requests to a different IP address. As some you may have old DNS information cached in your browsers, you may still see some slowness or lack of response until you flush your DNS cache. You can Google how to do this on the operating system and browser that you use. For example, if you use Windows, open up a command prompt by hitting start and typing "cmd" and then hitting enter. In the resulting command prompt type "ipconfig /flushdns" and hit enter. You should then get a message saying you successfully flushed your DNS cache. Please let us know if the issue persists. Cheers, grunny  :&#126;$ 15:52, November 12, 2012 (UTC)


 * Glad to know its fixed :)


 * Same :). I immediately noticed when I tried it this morning, I'm glad it's solved. 18:49, November 12, 2012 (UTC)

a.wikia-beacon.com is loading slowly even after I flushed the DNS cache. --Callofduty4 (talk) 18:15, November 12, 2012 (UTC)


 * My profile on the SpongeBob Wiki is taking a long time to load as well. It loads up eventually. -- Bob Talk 18:38, November 12, 2012 (UTC)
 * It does not seem like the problem is resolved as thought yesterday. I've seen enough data today to reopen the issue. If this is happening to you please use Special:Contact/bug. I'm not trying to shut this thread down (if you want to submit to both S:C and here, that's fine), but I need people to use that Contact form because our contact mailer grabs some important data from you - if you have any AB tests, what browser you are using, what Operating System you are using, etc., etc., - when you write in that helps us diagnose things.
 * Please accept Wikia's apologies for the trouble and thanks to everyone for their continued patience. --DaNASCAT (help forum | blog) 20:57, November 13, 2012 (UTC)

It might be just a hiccup, as it the issues seem to come and go. Still for the past 15minutes I had no issues what so ever, compared to before(never endless refresh cycle and post/back for every ation) this unprecedented miracle! --Mbg2 (talk) 09:56, November 14, 2012 (UTC)

I keep having the same problem. I'm from Portugal, and the lag hits me severely. This is about the third time I try to post this.

 ☆ DC2 ☆  (You in mah territory, biotch!) 19:11, November 14, 2012 (UTC)
 * A follow up on that issue, I had no issues in that past couple of hours. Whatever you guys did, it fixed the problem I had in the past few days. Thank you. --Mbg2 (talk) 15:20, November 14, 2012 (UTC)

The dns cache refresh fixed that problem for the community wiki. However now all other wikias are currently inaccessible...--Jens Ingels (talk) 22:09, November 15, 2012 (UTC)


 * By the way, if you're on a Mac running Lion or Mountain Lion and are trying to figure out how to take Grunny's advice and flush your DNS cache, do this:
 * Open Terminal
 * Go to your root directory by typing  and pressing
 * Cut and paste the following command: sudo killall -HUP mDNSResponder
 * Press
 * Enter your password when prompted.
 * You're done.


 * If you're using something prior to Lion (i.e. 10.6 or before), you'll use the command dscacheutil -flushcache instead. Not sure how far back that command will go, but I think it works as far back as 10.4 (Jaguar), and there aren't too many people at 10.3 (Panther) or below, these days. 22:48: Thu 15 Nov 2012

About the DNSCache; I'm having these issues with NWN2Wiki, and I don't have the DNSClient enabled (WinXP SP3). GFallen (talk) 23:01, November 15, 2012 (UTC)

Issue Identified
Hi, so it turns out there are still issues for a number of our users in Europe. Because of the issue over the weekend, we initially thought it was something still within the DNS records. However, we discovered everything DNS-wise was fixed and began searching for causes that would trigger this week's particular issues.

In the last 24 hours, we have identified the source of the issue, which has been caused by a mistaken blacklisting of a Wikia server by a group of European ISPs. We are working to have the blacklisting removed, which should then allow you to connect to Wikia..

Working with the various ISPs to remove the blocks is a tedious process and unfortunately I can not give you a timetable as to when service may be fully restored. When I hear the issue is fixed, I will try to let you know as soon as possible. --DaNASCAT (help forum | blog) 23:29, November 15, 2012 (UTC)
 * And so, in November 2012, Wikia's war started, the war against anti-plagiarism bills... :P Starfleet Academy (Messages) 00:38, November 16, 2012 (UTC)