User blog comment:Dopp/Technical Update: July 19, 2011/@comment-10370-20110722153003

Hi guys -- We did an update to the Chat feature on Wednesday, and we've been hearing reports about the feature not working for some people. We did a fix yesterday afternoon that we think solved the problem.

If you're still having a hard time getting into Chat as of now, please let us know! You can post right here -- please tell us the browser you're using including the version number, and the operating system. For example: Firefox 5.0.1 on Windows 7. Thanks!