Thread:Jenburton/@comment-1474707-20120501004213/@comment-1656630-20120502183021

Hi Acer,

I believe we've addressed the sentiments you're expressing with the best and most accurate information we can share about the current release.

The admin dashboard release was full of many different circumstances, and isn't an equivalent example. That post had also apologized for a major release on a Thursday night, which we don't generally do. Thursday morning releases, however, happen fairly regularly here -- sometimes we need a 24-hour period after our wednesday release to verify code before enabling on wikis.

We also didn't promise in that post that we would always communicate before a release (and, in fact, we've learned through later releases that advance communication can sometimes generate more problems than a same-day announcement -- something we apologized for after the Message Wall announcement).

The rest of your post seems to be asking whether or not we learn from our mistakes, and why we don't avoid issues to start with. We're the first to admit we're not perfect, but we also learn and improve as we go, and we've demonstrated that throughout the years in our communications with users, and the changes we've made to our plans throughout our work.

Regarding feedback on blog posts - we read it and we both qualify and quantify it. We are unlikely to respond to every single comment days later - especially if the new comments are basically the same as those that have been previously addressed.

We make no claims that every release and product decision we make is going to be 100% loved by all of our users and visitors - in this case, as has been said several times, we are making some changes based on some of the feedback we received. We will, however, stay the course in general.

Thanks for keeping a close eye on everything we do. We hope you'll be able to continue working with us as we move forward with improvements on Wikia.