User blog comment:Sannse/The Zen Admin/@comment-11842624-20140930184847/@comment-8-20140930212512

I think I understand your points :)

If I understand correctly you are saying that sometimes those accused of trolling or misbehaving are actually being misunderstood. So don't just ingore those you think are trolls, check for a cause of the problem first.

And the cause of the problem might be you. Be aware you may be the one who is not being reasonable, and be prepared to accept that you could be the one in the wrong.

That's very true and a good point. In this blog I've generally assumed that the person you are dealing with is in the wrong. In reality, of course, it may be there there is simply confusion, or misunderstading, or you may be mistaken or being unreasonable. So it's always worth trying to talk things out until you know it's not going to work, and checking yourself to see if you can do things better!