Board Thread:Support Requests - Getting Technical/@comment-4004044-20191017151009/@comment-1038387-20191017154009

The Infobox builder is opened automatically if a Template namespace is created and the Infobox template type is selected, and only then. The obvious first thing to look at would be, why do new users create infoboxes? Are your current infoboxes insufficient? Do people have issues finding them? Are the naming conventions logical? Are your policy pages clear enough? How "new" are these new users?

If would help if you included a link to the wiki, so we can analyze the root of the issue.