User blog comment:Kirkburn/Introducing the Community Page - a hub for community info/@comment-26437440-20160629192814/@comment-5065259-20160710203257

@DEmersonJMFM I thought that Final Chidori calling you out once was enough to end this yet you continued desite RT even warning you. Sure staff could take frequently asked questions and update the blog but they won't take the time.

now what really frustrates me on staff blogs and in the forums at CC is the following:
 * inability to not link to help pages or just copy from said help page. Sure lots of questions can be answered via help page but considering that doesn't occur as much, many of these are basic and while may seem simple (obvious) such as doing the reverse when demoting or deleting; some people are not as quick. just as a note, Sannse declined on a formal FAQ but I still created one as a blog...
 * the best way when helping is explaining step by step at the most simple level so that anyone reading is able to follow. why is this good?
 * no need to clarify
 * almost anyone can follow in the future in case of a repeat question without having to dig the responses
 * user is actually appreciative b/c otherwise they have to dig around. help pages also are not the best


 * this doesn't mean that linking to actual documentation is frowned upon unless you know the user is capable of learning on their own.

i have either told others nicely/blunt depending on their attitude, to quit linking help pages or copying because clearly if the answer was in the help page; user would not be asking! the number of people who actually read multiple pages worth of comments is rare, there are 222 comments as of now. staff blogs tend to spike hundreds of comments, not many people are going to bother reading that many.

I have seen how you respond when providing help, I don't at find it constructive. everyone has their strength and weaknesses, I don't bother responding to forum questions if i'm unable to provide a decent response or know the answer. restating is a waste of everyone's time. yes, the most simple/obvious thing can be easily overlooked and it appears to me that you don't even wish to bother to provide that piece of information. this applies not only to beginners but also to veteran editors.

I don't generally calling out other editors providing help or even staff unless the user's behavior is alarming. I may not provide help in the forums anymore but that's mainly because this wiki has been so poorly managed that its no longer worth the trouble.