Board Thread:New Features/@comment-32712012-20190629185317/@comment-1038387-20190629212344

It's now completely run through ZenDesk, rather than through a MediaWiki hack that entered things in ZenDesk. As GamePedia already used this system, they unified it. I think it's also done with an eye at the MediaWiki upgrade, as it's one less custom feature to worry about.

There've been plenty of complaints so far from people not happy with the new flows. Some changes have been made (mainly pertaining to missing email confirmation and a broken flow), but I doubt they'll revert the change.

Staff probably won't see this, as they rarely monitor the boards. Special:Contact or direct email are the only channels you have.

Haven't had the opportunity to use this new system yet, so I'm not sure what to think of it. I am miffed that weeks of my translating all the flows for IVT was thrown down the hole.