Board Thread:Support Requests - Getting Technical/@comment-27729796-20170419014707

Hello, I'm a co-admin on a video game wikia, and as you'd expect, we have to handle a lot of sprites. These sprites are often a small size, both in dimensions and in file size. I keep coming up against an issue where, when uploading images to Wikia, the colours appear "muddy" and distorted, rather than crisp. This occurs regardless of if I upload it in .png format or in .gif format, and seems to primarily occur in smaller images, particularly 200px or below.

As an example, a transparent sprite I'm trying to upload to our Wikia:

How the image should appear: http://i.imgur.com/s7htB08.gif

How the image appears using Wikia's uploader:

Does anyone know why this may be occuring? I've tried a bunch of different settings on Photoshop, wondering if it might be me, but since the same file uploads flawlessly to imgur and other sites I don't understand why Wikia is distorting the image. My thought is that there's some kind of *minimum* filesize, but not sure how I would get around that for something like this. Uploading in a higher resolution really isn't an option for sprites, because they become blurry when resized in the editor (eg File:BLAH.gif|100px) and the sprites themselves are only originally 200x200 to begin with - and making the resolution 200x200 gives the same result.

Any help is very much appreciated, because this is becoming a major issue. 