Board Thread:Support Requests - Getting Started/@comment-34453143-20181004025135

Greetings to all of you. I've been a Fandom/wikia user for around 10 months and I also been regularly using my knowledge to make contributions to various wikias, particularly Stranger Things and at times others. But the problem that I've actually been facing is that I'm unable to watch any wikia videos and that has been going around for 5 months. The videos keep just loading infinitely and yet the video never starts. I changed my IP, reset my PC and still no improvement, so I definitely know that the problem isn't from my end. Also, my broadband download/ upload speed is at a constant 100mbps, so speed isn't an isse. Has anyone faced such a problem? How can I solve the problem? Please, I am in dire need of some assistantce! 