Thread:DaNASCAT/@comment-776174-20151007220834

Your response to my condemnation of the way in which Monday's lockdown was handled:

DaNASCAT wrote: To be clear, the read-only time on Monday was an emergency measure that we enacted due to time constraints and the nature of our technical problems. There are two types of lockdowns: emergency and planned maintenance. In cases of emergency, we obviously don't have the luxury of communication planning. However, we have a clear action plan that relies heavily upon posting on our Facebook and Twitter pages to keep the community informed. There is no way to communicate these outages on the Wikia site itself because of the database read-only status.

Since both situations this week - a compromised staff account causing some URL havoc on Sunday and resulting effects on Monday leading to downtime - have been resolved by our staff, and we believe the site to be stable, I am going to go ahead and close this thread. We are continuing to investigate the cause of this incident and we will communicate more about this incident with our community later today in our weekly tech update.

Now which is it? Either you "obviously don't have the luxury of communication planning" or you "have a clear action plan that relies heavily upon posting on (y)our Facebook and Twitter pages to keep the community informed". And what sort of action plan is that? When I'm working hard to prepare a wiki for the impending season premiere of the show that it honors, I do not have the luxury of time to monitor other websites for news of upcoming maintenance. Do you understand the tools that you have at your disposal? How would read-only status effect a timely push notification to the entire community? You act as if the decision to perform this maintenance was a split-second decision. I don't believe that for a split-second. 