Thread:Sannse/@comment-87.200.195.223-20200909152248/@comment-8-20200910221735

We say on the acknowledgement email that it will be within 3 working day (I think that's right). But usually it's a lot less than that. This week is a bit unusual though, we are running behind. We will get to you as soon as we can!

I can check the ticket if you can give me your username.

But please don't make a new account. Getting around your ban that way is likely to get you banned for longer!