Board Thread:General Discussion/@comment-33668185-20181229231243/@comment-34888194-20181230175446

EarthlingnAkumi wrote: Applemasterexpert wrote:

Anonminati wrote: Messenger of Heaven wrote: Annabeth, Korra, Kocka, Akumi, Q, Alex, and Oz have said most of my points already but I would also like to add that, while yes the mods have their own lives that they signed up for the job of watching chat and they are on discord daily and never in chat, when users need them the point of having mods and admins are to have them in chat helping out the users.

Honestly, CCC used to be a good chat and the place to go to get help with wikis but its not anymore the crew is unhelpful, sometimes rude and unprofessional when users give them complaints as well as ask questions and often you see biased acts from the admins and mods for their friends

Yes it's a volunteer job, yes they have lives but they signed up for it and they are not doing what they agreed to do. The whole crew needs to be reviewed and possibly repicked. I'm not agree! Whenever someone try to ask questions from administrators or chat moderators, then they give them the answers immediately! They are also human beings if they do not answer your questions, then obviously they are doing some important work? Yes, if mods already know that they've received new message, then they should respond it or at least take a look at it. However, mods don't really check their phone or their devices very often for see their notifications, because they may be too busy keeping an eye on the chat. Not to be rude, but that doesn't really make sense. At least, not in the context we're discussing in. Nothing was said about mods having to keep an eye on their message walls/they are too busy keeping an eye on chat. Well, okay.

Yes, in my opinion, admins and mods should answer people questions. However, there's one exception: harassing