Board Thread:Support Requests - Getting Started/@comment-1760670-20130908182000

I am unable to update my email address in 'Preferences' - when I enter an email address and choose 'Save' I am told that my preferences have been saved successfully however when I return to the email tab, the box is still blank.

I cannot submit help requests via the 'Contact Wikia' link as when I do, I am told my email address is invalid and the message fails to send. 