User blog comment:Thunder2004/Discord vs Wikia Chat:Pros and Cons/@comment-5558012-20180106061605

I'd say every wiki is gonna be different. For my example, chat was 99% of the time never used, even after I spent the time to make it look nice and adding features to it. A couple users recommended the creation of a Discord beforehand but I had kinda shrugged it off until later on I gave it a shot on another server. I found it far exceeded what the wiki's chat could do, plus in a matter of days it was very active (the wiki's chat was never that active).

Honestly, I think Fandom's chat is outdated and comment sections don't belong on article pages (I've dealt with enough spam/drama on them and witness other Admins try and manage them). Having started a server a number of months ago, I don't really see a con for Discord (you can put a widget on the wiki, it's organized, the search tool is very powerful [Fandom needs to overhaul its search badly], mention people/groups, very flexible on permissions, DMs with calling/video, voice channels, etc). Sure the Chat feature is a Fandom feature, but some people on other wikis still only use it exclusively and ignore the wiki for the most part.

One of the biggest advantages I like about Discord is that it can be a fandom bridge. A meeting ground of sorts to bring fans together: editors, affiliates, and causal fans. Discord allows for all of that to operate together with the use of channels. I have a wiki-specific channel and some of the stuff posted there interests people that can't/don't edit the wiki, but it still helps the wiki with their opinions/knowledge. My Discord's purpose became more than a chat for a wiki.