Board Thread:Support Requests - Community Management/@comment-10611201-20140102031643/@comment-4519283-20140102032145

When you refresh the page, is the slider in the position that you set it or is it still in the "On" position? If it is in the position you set it, try waiting a few minutes, it could take a while for it to update. If it is still "on", what web browser are you using? If your browser is really old or you have made modifications to it (e.g. disabling Javascript, however unlikely because you're using the forums) it may not work.

If you would like to get a more direct answer, you should use Special:Contact per Kamikaze839 but that may take a couple days. I'm not a member of staff, and therefore I'm just using my experience on Wikia to take an educated guess.