User blog comment:Trellar/Hangout with Office Hours this Thursday/@comment-971093-20130305182443

Aside from occasional vandalism by random trolls or pissed off users that were punished for breaking rules, one of the biggest problems my wiki faces has been sock puppets, either to get around our own personal wiki rules, or to get around bans or cause trouble. I know wikia cracked down on reasons they'll check IP's, but even then, how should we go about using information we receive from IP checks? I mean like say, I temp ban a user, another account pops up acting suspicious, claims to "know" the banned user, harasses us to unban, forgive, etc. They only admit to being a friend, not someone living in the same house. I have an IP check run that shows they share IP's, I've always presumed that as sock puppeting is a bannable offence, that next step is to just ban, based on the IP check and the behaviour in chat and edit history, it all adds up, but is that the generally accepted method to handle that situation? Sometimes I worry that it could be a mix of conincidences and chance and they aren't the same person, and I'd be interested in hearing how others, especially chat, deal with this type of stuff.