User blog comment:Susanolivia/Beta Wrap-up/@comment-4550074-20101007035103/@comment-1786037-20101007184148

If you are not willing to give out any information on how you did user testing, then how are we supposed to believe your above statements? With the information you have given, we can only assume that you made all of your focus group testing up, since it's only a statement with zero evidence. If you wish to satisfy your user base, the key is to be as open as possible with providing information about what, why and how you did it. I can make up stories, too, and claim that I have done this and that with a fictional group of people to justify my actions, but this is not transparent nor comprehensible for anyone. Noone asked you to give out names or addresses of your supposed testers, but things like which kind of people your testers are, where you got them, how many they were, and what questions you asked. Is that really asked too much for?