User blog comment:Sannse/Don't Feed the Trolls/@comment-1025281-20120912010955/@comment-8-20120913164855

Recognising your own sensitivities or issues can be the first step in dealing with them :) If you feel yourself getting angry and wanting to post something emotional... then it's good to recognize that, and make yourself pause to think about it.  Or even to walk away from the computer for a while.

One technique is to type the reply, then set a timer for 10 minutes and leave the discussion entirely alone for that time - go and do something totally unrelated. Then, once the timer goes off, you can re-read your reply and decide whether you really want to post it or whether it would be better to to write a calmer version :)

I'm not saying it's always easy to do that of course, but the more you can manage your own reactions, the more you can find the right ways to interact with others (including ignoring trolls!)