Board Thread:Support Requests - Getting Started/@comment-64.250.237.120-20200308225328/@comment-37194541-20200309010205

Andrewds1021 wrote: The only thing you can fix is the last one that Applemasterexpert mentioned. Give that a try and if it doesn't work, there isn't much else you can at the moment using your current internet connection. If it doesn't work, you could wait and try again later and/or try using a different internet connection.

If waiting and changing internet connections still don't do the trick, then try registering a different username.

With regards to age, you must be 16 if you are in the EEA (except the UK) or California. Otherwise, you must be 13. Isn't it also 13 in California?