Board Thread:General Discussion/@comment-33668185-20181229231243/@comment-27453076-20181231151524

Noreplyz wrote: Golfpecks256 wrote: 3. The fact that some issues haven't been taken care of so quickly, as mentioned early in this thread, is downright disgraceful. I'm not sure what the issue is, granted I see at least one crew member online in the CC reports discord server. With the number of staff and volunteers there are for CC, I don't understand how that could even be possible. I think we've improved in this area. In the past, there was no way for an issue to be resolved other than messaging one of us on Skype or on a message wall, or for the bot to block. Having a way to directly message us is, I feel, already a great step in the right direction. I also see little problem with the chat reporting channel - I think it's handled pretty well by our CC moderators.

Early on in this thread: KockaAdmiralac wrote: PyroNacht wrote: Today, I learned that the lives of CC admods need to revolve around the people of the chat-room who should know better than to disrupt in the first place.. but that's the tea. I will not comment further. That is the exact thing nobody here is saying. It is also the exact same thing I've heard the CC team members use when they hear complaints about themselves from other users. Can anything really change for the better if all criticism is rejected like that?

Annabeth is right about the passive nature of the CC team. It's not only about the chat, I'm very sure none of the administrators are watching recent changes either. Porn that stood uploaded for six hours before getting cleaned up, users that got to flood RC with over 300 uploads before getting them deleted and spam that stood for a month in an official category before getting undone, all while I was on my hiatus from CC and unable to watch the recent changes. I know it's tiring, I've been following recent changes on closely for many hours in past, as well as elsewhere, but glacing over the special page from time to time to spot misbehavior shouldn't be something we can't expect from a volunteer to do.

That is why I'm concerned whether you guys are aware of how easy things like that can happen and be missed. You should moderate the activity and not expect reports to come from them. Of course it's fine to lay back and answer reports but that should only be the case after you did your own monitoring first. This also applies chat. As I'm not really active here, I don't know for sure what goes on and rely on the input of others to determine it. So perhaps there was some improvement. It'd be great just if things like that could be dealt more quickly than what was said. Either way, thanks for the attempts to take in feedback!