User blog comment:DaNASCAT/Introducing New Moderator Opportunities For Community Administration/@comment-27630964-20160123233335/@comment-24258073-20160125064315

True. However depending on the size, quality, and purpose of the wiki, not to mention the reasons for why the custom usergroup was requested, the request may not always come back positive. Of course, in some situations, it may depend on which wikia staff member it is that responds to the request.

In most situations, all wikia staff members will have the same approach to whether the request can be considered, but it's possible for them to be different. Because on one occasion my request for a custom usergroup was rejected, not long after my request for another custom usergroup for my wiki was accepted.

(Note that the comment above mine has been edited since mine was posted, so my response may not entirely reflect what has been said in the comment above mine.)