Board Thread:Support Requests - Getting Started/@comment-10789912-20151123020027

Upon trying to log in to this account on another tab (incognito, to be specific, though that doesn't hold any relevance), I received the message "this account has been disabled by wikia". I have not done anything against the Terms of Use, nor have I severely broken any domestic rules. I am not able to create an alt either, as "this IP address is not able to create new accounts". I want to know the context, length, and reasoning behind this action against me, as I was not made aware of it.

Wikia support then responded. They sent me back and empty page with random info on it, and links I can't open (incorrect user rights).They then send a thread to their Wikia Support website, where the site was bugged and wouldn't let me make an account. After half an hour of that, the link they sent me is an incorrect link, that leads no where. After that, I said it was terrible help, and that they didn't do anything at all that was even remotely acceptable. They linked me to another thread on their website. This thread is nonexistent as well.

Any advice at all towards this? 