Board Thread:General Discussion/@comment-30113641-20190303143811/@comment-24692230-20190304123755

Sebastian Clarke wrote: @Sophiedp I'm not sure what CCR is. I'm told it's a discord server and I don't have discord, so I'm still stuck trying to find the last active CC admin from the Special:ListUsers/sysop page, to report spam and other issues. I wouldn't mind chat being closed if there were another way to contact admins for help when trolls and vandals emerge. It's better to report users via pm in chat, rather than having to leave a message on an admins wall, where the troll can publically see it and respond.

This isn't desireable, since it leaves the reporting user and possibly the sites they manage, open to vandalism and harassment. As was the case with a user yesterday, who after getting blocked on CC, harassed me and others on other wikis we manage. I took your advice and didn't engage with or 'feed the troll', I just reported the threads they were rude and condecending in, to a CC admin and ended up a target. I'm glad that the site, the user chose to harass me on, is a site I manage, and I was able to promptly block the user, however, if it had been another site I manage where I don't have admin rights, I'm not sure what would happen, if they decided to go on a vandalism spree.

For general help, I don't mind using the forums and waiting, however there needs to be system in place for dealing with vandals, trolls and spam. Since, it's unreasonable to ask one or two members of staff to contantly monitor CC, for users acting up. Perhaps a bot could be set up to monitor CC instead, like we have for the abuse filter, that removes certain threads or kicks users in chat for certain comments. Theres an invite link on Veralann's userpage, you don't have to download the app to use it, you can just go to discordapp.com (there's also a mobile app if you want to use discord on your phone or etc).