Board Thread:Support Requests - Getting Technical/@comment-13918697-20130924222105/@comment-5558012-20130926012645

Hey now, libraries aren't always the easiest place to find things. If there isn't a librarian (Admin), you look around (i.e. Random page or the Search). Additionally, like a library, there is a catalog of all items in the library, usually online these days (or in the case of Wikia, Special:AllPages), but I have never been to one that had a complete a-to-z list of books.

You're right, the average look-around type of visitor to wikis is probably not going to know about this tool, but you can't completely assume that people would know how to get what they need in their visit to a library.

Every wiki is different in their set up of help and resource pages for new users. Your point shows that some wikis are not as organized in relaying this information. Like anything someone hasn't done or doesn't do often, it takes practice and some hands on experience. When I first starting editing I had no help. I didn't even know Community Central existed.

You can improve the Search tool to have it give search suggestions (very helpful) right below the search bar. If you are interested in this I can help.

As I said before, making clear to users where helpful resources are is important. I noticed two critical errors at your wiki when I was there: no help pages are linked to in the wiki's top navigation and new users aren't automatically welcomed and directed to where they can find help. Creating pages like this and this can help users.

Lastly, I'm not criticizing your request or work on your wiki, but I'm honestly trying to help here.