Board Thread:Support Requests - Designing Your Wikia/@comment-25330335-20160506141945/@comment-168424-20160507012544

Okay I see it now... It's the first image in the infobox.

This is probably either a bug or a feature that the new Portable Infoboxes don't support yet (scaling up images to fit). I would report your problem via Special:Contact/bug and see what Wikia staff have to say.

You could also ask for help at Help, Questions and Answers board on Portability wiki. Sometimes Wikia staff or devs actually read posts (I know, I'm shocked too).