Thread:Sannse/@comment-5694925-20121022230640/@comment-8-20121022231104

Hi, sorry I missed your earlier question!

It usually takes us less than a day to get to your request once you send it in. Then, once we set the process off, it usually just takes a few hours. It can vary, especially if something gets stuck, but in most cases you can edit again the same day. Sorry that's all a bit vague, the tool has been a bit tempermental recently, so there have been a few extras of those varying ones! But it does seem to be working well now, so hopefully it won't take up much of your editing time at all.