Board Thread:General Discussion/@comment-20644-20141110180435/@comment-13918697-20141115041258

You know what you all need to do? Sit around the same table where you discussed this change in branding and talk about updating ALL the help and cross-reference help pages in Wikia. Tell the techies to stop re-inventing the wheel and fix the problems they keep ignoring.

If you absolutely must invent something new, invent an index -- a table of contents -- for what help topics exist in Wikia. Because right now, having users rely on a web search engine to find what should be easily found within Wikia itself is a major fail.

Try this exercise: go to Help:Contents and search for "Video". When you see  Help:Galleries, Slideshows, and Sliders > go to it. Notice the one sentence that mentions Videos. Click on the wikitext link at the end of the sentence. Now … find the example/results for Videos in that page.

Try this other exercise: search for templates in Help:Contents > in the results, go to Wikia Templates. Search for "Video". Do you see anything in the results that informs the user there is no template for adding videos to a page and refers them to Help:Galleries, Slideshows, and Sliders/wikitext?

Continue to push the overhaul of Wikia's help pages to the backburner while you tinker with new "ideas" all you want -- but when push comes to shove, rebranding isn't going to add a band-aid on the deep potholes that have been waiting to be repaired.