Thread:Sannse/@comment-38177277-20190121075356/@comment-8-20190123200600

Burning issues are the ones that shouldn't go to staff walls. Special:Contact is about getting the right person to deal with a ticket, but is also about getting imporntant things to be viewed by a staffer as soon as possible. No other staff look at my wall regularly, but lots look at our S:C messages regularly

So if it's important, Special:Contact is the best route