Board Thread:Support Requests - Getting Technical/@comment-32303-20160114000625/@comment-24155515-20160114232540

What file type is it saved as on your computer? Have you tried re-saving it? Typically, I have that problem when either the file type doesn't match the extension for some reason or I'm trying to replace a file on a wiki with a new file and have inadvertently saved it as a different type than the wiki is expecting (i.e. there is a page like, say, File:Example.jpg, and I attempt to upload a png to replace it--the wiki wants a jpeg so it rejects the png).