Thread:Sarah Manley/@comment-10394149-20120531042035/@comment-1613840-20120531160706

Hello, Thanks so much for this report - we are currently investigating the issue. Can you tell me a few more things:

Is this happening on all internet connections, or just at school or home or a cafe? It could be related to the a firewall. Can you let me know the details on your internet provider and speed.

Also, I would like to put you in direct touch with one of our engineers, who woudl ike to chat with you and ask a few more questions. Are you available today or tomorrow to chat? If so, what times (and what timezone)?