User blog comment:Sannse/Converting Conflict to Calm/@comment-1393830-20111008005628/@comment-8-20111008030816

I think that's something I could have added... that everyone, however even-tempered, can have times when they react badly - you and me included :)

But being aware of that, and being prepared to always try to do better, is a big part of working well with everyone. I'll keep trying to do the same.