User blog comment:Rupert Giles/Prototype for a new article layout/@comment-174.23.200.28-20150214233425/@comment-3279487-20150222084020

I'd like to retaliate that the main purpose of this blog is for staff to collect feedback, therefore users are addressing staff directly. There is not much point in users trying to answer other users questions if they themselves don't really know the answer. For example, the anon here was dissatisfied with the social media part. Staff will note that there was a negative feedback on that part and if they think all the similar negative feedbacks represent a consistent portion of the user-base opinion, then they will try to address it. An example of this was the new global nav bar: there were many users dissatisfied with some aspects of it, and they saw that reflected in their collected data, therefore they tried in their way to reach a compromise to address that issue.