Board Thread:Support Requests - Community Management/@comment-5797509-20140904225533/@comment-34029627-20140916191431

MDF infin wrote: It could possibly be a compatibility issue. Ever since wikia updated to the new chat server, less than 2 weeks ago, I haven't been able to log into the chat. I am using a Vista OS so it isn't possible for me to update my browser past IE9.

So far it seems that I'm effectively locked out of the chat until further notice: updates, bug fixes, etc.

IE9 isn't supported by Wikia any longer - see Help:Supported browsers for the list of browsers that Wikia still supports. Since you're unable to upgrade past IE9 because you are still on Vista, I recommend using a browser like Google Chrome or Firefox.