User blog comment:Yatalu/What makes good user support/@comment-5650583-20150714003656/@comment-1038387-20150714090323

That's why I don't like to post after midnight; for some reason, everything comes out ugly after that.

The key to helping is not posting stuff, it's... not posting stuff. I've discarded and/or rewritten plenty of replies that may have been tempting sarcastic remarks, but weren't helpful.