Board Thread:Support Requests - Community Management/@comment-1777595-20140405012036/@comment-1330470-20140405013301

I have never had a support request to Special:Contact go unanswered. Most likely, something is going wrong on your end.

100% of the time, when you send a request, you will receive an automated bot response within a few seconds of sending the request. "Request received: 'Move my wiki'".

Check your email and spam folders and verify that you have received this email - if you have not, then something is indeed wrong on your end. Check the email address associated with your account.

Or, try directly emailing community@wikia.com as you would email anyone else. Specify your username, and what you'd like to be done.