Thread:Merrystar/@comment-13918697-20131014000718

I am unable to log into Wikia Support. I cannot even get the server to send me a link to reset my password. I have to contact you through your message wall. There have been several staff people involved in trying to solve this problem and I am losing track of who has done what when.

The last email I received (today) regarding this matter was from you as follows:

Re: Merrystar, Oct 13 04:40 am (UTC): Request #105635 "Wikia Support - Problem with Inf..." was closed and merged into this request. Last comment in request #105635: The Help provided by: Tim Quievryn, Oct 11 03:19 pm (UTC) -- did not fix the problem.

Unfortunately, whatever appears to be working well on your end for you, is not working well on my end for me.

I used the "fixed" template to test it on a new page and still it does not work.

~  This is  the test page I created:  http://lostgirl.wikia.com/wiki/Template:Infobox_Character_:_test

> >  This is the template copied & pasted to the test page:  http://lostgirl.wikia.com/wiki/Template:LGCharacter  =

> > This is the result I got on the page when I used the  "fixed"  template:  " Template:Infobox character "  (in RED).

Some dots are simply not connecting when the template is copied/pasted to a new page (as is what 99% of the wiki users do). There is something hiding or has become missing within the coding of the template.

I have used two browsers (Firefox and Chrome) to try to create a new page with the template. Both attempts have failed to create the template on a new page.

The new season of the TV show is near and this problem desperately needs to be fixed before then.

Thank you. Virago a-go-go (talk) 00:07, October 14, 2013 (UTC) 