Board Thread:Support Requests - Getting Technical/@comment-2600:1:C68E:F16C:0:12:2F16:BF01-20200130231045/@comment-9605025-20200131044950

What do you mean by it didn't work? Did it give you an error or did you just never receive the email? Also, what is the username? Knowing the username would at least allow us to verify that the account hasn't been disabled.