Help talk:Supported browsers

What in the HECK'S going on with Chrome?
I'm using Google Chrome, but I STILL got a message in the chat window when I refreshed it:

" Your browser is not supported. For the best experience, use a newer browser."

What in the heck's going on? Tiria Wildlough Ee aye eeeh!! 15:10, October 17, 2012 (UTC)
 * Hi, please check Chrome's settings to see if you didn't set another user agent by accident. If not, report the bug. TK-999 (talk) 15:15, October 17, 2012 (UTC)
 * Maybe you are using an old version of chrome.~ 15:59, October 17, 2012 (UTC)


 * They are using Chrome 21. Chat should only be giving that message for Internet Explorer clients lower than IE8. Are you sure you haven't somehow changed Chrome's user-agent to IE6/7? Rappy 16:03, October 17, 2012 (UTC)

This help page updated to reflect IE11 issues
See BertH's comment about IE and IE11 here: w:Thread:598082. -- Fandyllic (talk &middot; contr) 23 Dec 2013 8:59 PM Pacific

Error in Javascript.
Upon using Palemoon 26Beta2, which is stable enough to be a relase client, I encounter "Loading..." on the editor.

The main developer of Palemoon found a problem with JavaScript error at line 5451 "TypeError: editor.ck is null"

In that case, if there is an error with that line in JavaScript, then other browsers just ignore it and still allow functionality.

Edit: Our developer will work on providing compatibility to the editor. I also ask if you would be kind to support Palemoon, it uses the latest security patches from Mozilla and it is secure, you are welcome to try it for youself.

Megamanxtreme (talk) 14:19, October 17, 2015 (UTC)


 * Send suggestions to Special:Contact/feedback. -- Tupka 217 09:14, October 19, 2015 (UTC)

Broken on older FF builds
The menu/search bar at the top is broken on older Firefox builds, and has turned the menu into what looks like a phone layout (it's about 320x240 instead of straight across the top), and it's taking up the top left of the screen overlapping everything behind it. It was fine until this new 'Fandom' layout took over the entire website a month or whatever ago and changed everything. Quite annoying to say the least. I will not be moving to mobile devices as long as PCs complete with large, high definition displays are still around. Long story short, is there any way whatsoever I can revert to the 'classic' site layout? Heihachi 73 (talk) 10:42, October 13, 2016 (UTC)


 * Which version of Firefox are you running? Is there a reason you cannot update to the newest version of Firefox? Rappy 13:18, October 13, 2016 (UTC)


 * It only happens on my (very) old games system (it still has Windows 2000 on it!) - the latest version of Firefox which can be installed on it is 12 (I gave up trying to install later versions on that one a long time ago as they would refuse to run, and there's no way I'd ever go back to IE.) Internet is rarely hooked up on this one (only when looking at walkthroughs e.g. Mega Man X series, which is where I first noticed it on Wikia, as I use MMKB a lot on the other PC), but noticed that the menu bar stopped displaying correctly when it never had any problems before. Newer PCs with Firefox load everything fine, even under XP. I thought it might have even been detecting the PC as a phone or something (e.g. portrait mode) and trying to cram everything into that small area, and then loading the rest as normal when it finally notices the screen size is larger. Heihachi 73 (talk) 19:25, October 15, 2016 (UTC)


 * Unfortunately, we're not able to support versions of Firefox that are that old - sorry! (Firefox 12 is from 2012.) 16:04, October 17, 2016 (UTC)

FireFox for iOS
Is FireFox iOS supported? The current version is 5.3(2). Thanks! &mdash; Spike  Toronto  14:46, October 19, 2016 (UTC)


 * As far as I am aware, iOS browsers all use the same rendering engine (just with different UI 'wrappers') - so they're implicitly supported given that mobile Safari is supported. 15:19, October 19, 2016 (UTC)

Portuguese translation
pt:Ajuda:Navegadores suportados

Ultragustavo25  |  Mural  22:11, October 21, 2016 (UTC)


 * Added. 「 ディノ 奴 千？！ 」? · ☎ Dinoguy1000 05:58, October 22, 2016 (UTC)

IE 11 support is misleading
See Help:VisualEditor where it says: VisualEditor is not supported in Internet Explorer at this time. What kind of support is that? The VE is the default editor, so apparently "Supported" means "except the default editor sometimes". Users have also complained about problems registering a new account, but that isn't mentioned either.

Since Help:Supported browsers is now protected, only staff can fix it. -- Fandyllic (talk &middot; contr) 10 Aug 2018 3:35 PM Pacific