Thread:CzechOut/@comment-45710159-20201221065322/@comment-188432-20210113212250

Hey hey :)

Can you just slide me links to the two merger conversations so I can see where we are in terms of community approval?

Also, I've taken a look at Kirkburn's conversation with you in the main Customer Support ticket, and I think he was offering to help as more of a way to make sure the Ex/Im bug was fixed. But that was back before the holiday break. At this point, we have a pretty high confidence that, once the bug is fixed and pushed live, you shouldn't really need staff help to do the transfer.

Now, we will need to get you "admin-ed up" for you to fully avail yourself of the Ex/Im feature, so lemme have those links to merger convos, and I'll begin exploring the adoption side of this equation while we wait for the bug fix to be fully promulgated, which we expect a bit later in the week.

Oh also, let's make this the place where we have the conversation about merger/admin stuff, as it's much better for such important decisions to be held in a public area, rather than in a support ticket only you can see. (For that reason, your latest support ticket will simply be closed in preference for this conversation.)