Board Thread:General Discussion/@comment-45446175-20200411140646/@comment-44807868-20200411141532

Community Central forum is for engaging in discussion concerning Fandom-related topics, e.g. seeking Fandom-related assistance or discussing aspects of Fandom. Hence, this isn't quite the right place for it.

What you'd want to do is to contact the developers of the game. A quick search brings up ; try mailing to it about your issue. There's also Baldur's Gate Wiki; there's a chance that some users there can be able to suggest a workaround if they've encountered or known about the issue.