Board Thread:Support Requests - Getting Technical/@comment-4241794-20141027205458/@comment-1038387-20141027210043

People can reply here and you see it too. What people need to know upfront, though, is:
 * A link to the wiki in question and the template
 * A description of the problem.

That way, people will be able to see if they can help before they say they might, avoiding disappointment and feelings of helplessness.