Board Thread:Support Requests - Getting Technical/@comment-4224349-20150626150854

Hello there,

On the Steven Universe Wiki, I'm a bureaucrat and I have a bot account named GarnetBot. I don't know how to use programs and such (don't worry, ThePK will help me with this), but I use it for logging the chatroom. I used to be able to log the chat by just entering as GB into the chat on a different Google Chrome profile.

One day Google Chrome stopped working to the point where whenever I would enter the chat it wouldn't see GarnetBot as a chat logger, but instead as a regular user. I switched to Firefox and it worked, but then it stopped working one day. I switched to Pale Moon, it temporarily worked but then it stopped one day.

Another bureaucrat on the wiki, Killer365, cannot log the chatroom anymore as well (his is StevenBot).

I have contacted Wikia once about it, and they told me to go to Community Central (saying that they can't help me). I went to Community Central twice, and got essentially no answer. How can I fix this problem? 