Board Thread:Support Requests - Getting Started/@comment-33834897-20180822023947/@comment-9605025-20180822032502

Ask the same admin to remove the IP block. If they don't know which IP it is, they should check the block log. I believe that should show both the block against your username and the block against the IP. Since the IP block is done at the same time as the username block, it should be whichever one occurred at the same time as your username block.