User blog comment:Sannse/FANDOM's Community Video Program is Growing/@comment-4793831-20180130210859/@comment-17710859-20180201170902

Jenburton

If we actually failed to follow up in the script review process, I apologize, I talked about something I didn't know for sure, but we all were sure that wasn't on our side.

That still doesn't change others things which are facts, and which you (as in FANDOM staff as a whole) still fail and avoid to recognize.

There's a difference here, if we do wrong, we apologize, even if it's not 100% sure who actually failed: there's the chance we did, then we apologize. I think you (as in FANDOM not you personally), should just stop for a moment, accept the facts, and recongnize things didn't go as expcted and, start over, now actually working togheter with the users.

There's nothing bad in apologizing, especially when things are actually bad and a lot are complaining. I come from a community (Warframe) where DE (developers) apologized A LOT of times. And this was the best thing they could have done, it always led to make everything better.