User blog comment:Ducksoup/How to Handle Local Issues Before Reporting Them to Staff/@comment-4347751-20160921173244

Interesting: "- you can pop into Community Central Chat and ask one of the chat admins to get in touch with us."

What is such a feature? Why would such a feature be only available to administrators or the like. I can obviously see the advantages in that many could contact using the 'emergency line' for spam or just for humour. However, shouldn't such a feature be accessible for autoconfirmed users/trusted users?