User blog comment:Sannse/The Zen Admin/@comment-5961377-20141004065619/@comment-8-20141020225730

That kind of role model is very valuable. My own was a woman who helped run a forum I was part of, whose calm and kindness were inspiring. She helped me understand that responding badly, or sometimes responding at all, were mistakes that could affect the whole forum (or wikia). I definitely value what she taught me.