Thread:Sannse/@comment-30795583-20160807180818/@comment-8-20160808173458

I see that Sean has replied to your mail asking for more information (just a link doesn't explain anything!). If you choose not to reply, then the case will just be closed.

Although, if you do decide to carry on, it's very likely that you will be told it's a local issue, and needs to be fixed by local admins.