Board Thread:Support Requests - Getting Technical/@comment-25077005-20200605013759/@comment-9605025-20200605065411

Based on the image, it looks like you are using a tablet. Is that correct? Sometimes, tablets and/or their browsers can have issues with desktop sites. For me, it usually happens when my device starts to run low on RAM (or whatever the equivalent is for mobile devices). It looks like you have quite a lot of tabs open. Have you tried loading the page with fewer other tabs open?

With regards to accessing the visual editor, just go to source editor first. At the top, it should say "Source Editor". Click that and a dropdown menu should appear from which you should be able to select the visual editor.