Board Thread:Support Requests - Community Management/@comment-30558056-20190714074518/@comment-1038387-20190714131745

DirtLover03 wrote: I have told this user that I will block them if they continue to not use the correct infobox and they have said they will change but they don't.

To me, it sounds like you answered your own question. Explain that if everyone else can follow the rules, so can they. And then block them for a week to see if it changes their tune.