Board Thread:General Discussion/@comment-45377128-20200403083749/@comment-9605025-20200403173740

You can try asking on the Township Wiki. At least if you as there, the other users will be familiar with the game; possibly even the glitch. Here on Community Central, users (such as myself) may not even be familiar with the game at all. However, usually the best thing to do is contact the game developers; which you already have.