User blog comment:Meighan/Wiki Wisdom: Reacting to Trolls and Vandalism/@comment-3476718-20120129102653/@comment-961279-20120129190711

Sannse wrote one last year called Converting Conflict to Calm. One of the biggest tips I can add to that is this: wait a little bit. By not responding immediately, it gives you time to think about what to do. Remember, sometimes people who are deliberately causing problems want to see an immediate reaction. In other cases, one or both of you might need that time to cool down a bit