Board Thread:Support Requests - Getting Started/@comment-45.33.129.72-20180629225218/@comment-9605025-20180701170119

If that is truly what you meant in your earlier reply, the you are talking about the same thing. The confusion comes from the fact that your earlier reply referred to it simply as "new password" which mean they would be sending the password itself, not the link to the page change-password form.