Board Thread:Support Requests - Community Management/@comment-25980608-20171210040416/@comment-31420862-20171210042057

I certainly understand how you feel. Having to block users with a typically productive, good behavior may be hard step to take, but still the fact that they violated policies and neglected warnings stands. And as an administrator, it is only right and expected to step in and deal as needed. So do not take it too hard on yourself as it is not really your fault. Three days is not quite a long while either - I hope they use it well and return with a better understanding of policies. :)