Thread:Jenburton/@comment-1474707-20120501004213/@comment-1474707-20120504194943

Dopp I think your "thursday morning is so much better than thursday night" argument would carry weight if you had manage to fix any of the bugs we reported in those extra crucial few hours before the weekend. But you didn't, so I don't see how you've learned from the "thursday release means bugs over the weekend" that was apologised for.

As for not communicating before releases - I can't tell what you're trying to say. If you mean the search change was minor and didn't warrant prior warning, then why did you write an entire blog about it.

Or, if you are indeed going off the principle "advance communication can sometimes generate more problems", based on what happened with message wall - if you honestly think that the negative feedback from message wall was because we didn't have a prototype to play with, then you are even less in touch with the users than I thought. Advance communication doesn't cause negative feedback, bad ideas do.

I believe the proof of whether you've demonstrated improvements in user relations is in the views expressed by those who have been around to view how things have changed. I have to say, at the minute it doesn't look good.

-- Category:Acer4666 19:49, May 4, 2012 (UTC)