Board Thread:New Features/@comment-1807002-20160119051815

I have written to support over the issues to no avail. I have posted about my response from Support when Mobile View was showing flawed/incomplete on my smartphone:

Hollowness wrote: Besides that many of us know Mobile view is flawed, when I actually present an issue/bug to support I got a sort of 'Blame the Viewer/Customer' response. They never at any point said they'd report their problem to their devs/bugs techs, nor apologized for the inconvenience.

First they didn't believe me, said it worked on their end - so provide screenshots, then blamed my version, then it escalated to blaming my model or browser I was viewing from, then closed the ticket before I responded.

If I have a smartphone and the software is up to date it should support it. Or don't bother with Mobile view and have full screen/normal browser view as a default to all phones you do not support mobile view for (which by the way I do not get the option to choose on my phone, I swore I use to). But even when my phone was newer (and not too new either) it never fully/properly supported Wiki Mobile view!

I'd be satisfied with a 'we'll report the issue/bug' from any Wiki staff and be satisfied, even if it never gets fixed at least - knowing it went through their intray, gives some validation.

Thank you.

Since I still received multiple reports about how Mobile View is broken/flawed (including screenshots) and some proceeded to contact Wikia over it. Between my response from Wikia support and continued complaints I decided to set up a Survey, sadly I also have been advised by Mobile Users that in Mobile view they cannot even fill out the Polls. So I only have a hand full of Viewers were able to fill out the survey (but enough to show you that it is an issue).

What Mobile Users have been reporting: Templates Breaking, Unable to see Images (including Sliders/Galleries), Infoboxes, etc.

Wikia use to give the 'Full Site' option as a link for Mobile View but not anymore. Our Wikia looks best in Full View and our viewers would get more from our Wikia in Full View. Smart phones see regular sites in Full View all the time, so it is not like Mobile View is an absolutely necessary feature to view a Wikia via Smart phones. So I would like the option as an Admin to turn off Mobile View on our Wiki.

I can see how some people do not see this as an issue, either their Wikia doesn't rely on Infoboxes, Images and Templates or that their viewers and contributors are more likely to be on a PC (especially if it is a PC Game Wiki). But for a Wiki based on an App Game that most people play on a Smart Phone most people will be viewing via their Mobile so not having a Full View option seriously hinders our Wiki for potential view and contributors. Our Tablet Players/Viewers do get Full View and I have received no complaints from them yet.

So I concluded that instead of rewriting an entire Wiki to accommodate Mobile View or telling our Mobile View Players to get a new smartphone to accommodate Wikia's Mobile View (which was what I was basically implied to do by Wikia Support) and that they still won't see the full Wikia in Mobile View, having an option to 'turn off' Mobile View allowing Smartphones to view our site as Full View, would be very much appreciated and appropriate.

Thank you in advance: for your consideration or any support on this matter. 