Board Thread:Support Requests - Getting Started/@comment-39110205-20190424124249/@comment-5956954-20190424133801

I see. I am not certain of the cause or solution, but if I encountered this situation, I would attempt to log out and log back into the account and see if that works. If not, perhaps the issue will fix itself after some time. If not, then I would consider filling a bug report.

Hope that helps!