Board Thread:Support Requests - Community Management/@comment-37745975-20190110024709/@comment-9605025-20190110025240

You have already done everything you can do. If they still haven't replied in a day or so from now. I would suggest trying to contact them again. They will definitely be able to give you back your user group privileges, however, they probably won't be able to restore the "FOUNDER" tag to your user masthead.