Board Thread:General Discussion/@comment-26961317-20190608205310/@comment-9605025-20190609070055

You can try to contact them (the reporters) here on this wiki. They might be willing to talk to you here if they believe the issue is specifically with your wiki. It would be helpful to know how they identified something as "malware". If it is because of a security program/add-on saying so. It may just be that they have inadvertently added some Wikia-related servers to their block lists in an attempt to remove ads or something. It would also be good to know if they have since experienced this problem on any other pages. If so, it may be the result of pre-existing malware on their computer rather than the website.