Board Thread:Support Requests - Community Management/@comment-24710045-20140909233856/@comment-452-20140910122253

In this case, it seems the age issue would not have come up if not for the spelling.


 * Would you personally care about his age if not for his spelling?
 * Is spelling important to your wiki?
 * Does the user mispell something in every edit?
 * Does every edit he makes require cleanup?
 * Is every edit therefore wasting the time of other editors?
 * Is the information the user is adding valuable, despite the mispellings?

This last part is the problem I often run into, if the information being added is valuable, it's desirable for the editor to continue contributing, despite whatever other issues there may be.

Perhaps simply informing him that he must use spellcheck would help. (And suggesting he use a browser with built-in spellcheck, if he isn't.)

(Also, remember that the TOU says to not "Solicit personal information from any user under the age of 18;", so be careful what questions you ask him.)