Thread:Sarah Manley/@comment-2021747-20120910162647/@comment-1613840-20120920182223

Ghastly, We have been trying to help but most signs point towards your internet connection rather than the tool itself. We are continually monitoring chat, but you seem to have an issue that no one else has had. When we test your account from our end it works perfectly well. Tomek has asked to meet with you on skype so you can screenshare with him, but it seems you aren't able to access skype either? As we develop new ideas we will keep in touch, but you may want to contact your internet provider as well as the manufacturer of your computer.