Board Thread:Support Requests - Getting Technical/@comment-217.128.44.247-20200919181420/@comment-9605025-20200920163646

I am not sure. I have never had to recover my password before. Perhaps give staff the email address you think it should be sent to and ask if that is the one they have for your account. If not, they probably aren't going to change it for you. However, if it is, at least you know the issue isn't that they have the wrong email address.