Board Thread:Support Requests - Getting Started/@comment-29431958-20160804184244/@comment-25024589-20160804185139

Igor the Mii wrote: KCCreations wrote: What problem(s) are you facing when trying to upload the image as your avatar? Seems to be the filename

he should try to rename it to icon.png Name doesn't matter, and per Help:Avatars, the current extension is allowed.