Help:Online security

The Internet can be a wild and scary place, but Fandom is something of an oasis for many of us. It's generally a friendly, open, and safe place to be, with people working together to build something great! But it's still important to look after your security wherever you are online and to be sure that you stay safe as you surf.

Stay secure
Did you know that the most common password used online is "password"? If that's the one you have chosen for your account – time to change it now!

It's very important that you choose your password carefully and keep it private. On Fandom, Staff have some tools to help if your account is stolen, but there is always the possibility that if your account is hacked you will need to create a new account. To avoid this, we recommend the following to create a secure password:


 * Don't use something too easily guessed – especially single words like "dragon" or simple patterns like "qwerty" or "12345".
 * Don't use a password that relates to things known about you, like your pet's name, your favorite actor's name, your username, or gamer tag.
 * Use a combination of upper and lowercase letters, numbers, and special characters. Or use a "pass phrase" - three or more random words separated by spaces.
 * Don't share your password, ever. Even with a close friend. Staff can't see your password, and will never ask you what it is.
 * Don't use the same password on many sites, because if it gets stolen from one site, all your other accounts will be vulnerable.
 * And finally, take care not to enter your Fandom password anywhere other than on Fandom. If you visit a site that asks you to enter your Fandom password (for example, to link your account on another wiki) then you are giving full access to your account to someone outside of Fandom – definitely not a wise thing to do!

Stay up-to-date
It's important to take care of your computer to ensure it's as secure as possible. Browser and operating system updates often include security changes, so make sure you update regularly.

Updated anti-malware software is even more important. Security problems are often related to malware attacks, so be sure that you have reputable and up-to-date protection.

Stay private
Another thing to think about is how much personal information you share online.

Some sites will allow you to reclaim a password by answering some personal questions about yourself. For example, they might ask you for your pet's name or what town you were born in. This is very convenient if you have forgotten your password, but if you list personal information on your profile, and use the same information for your security questions on another site, then they aren't very secure! It's important to think about what information is out there and what can be used.

Remember, think carefully about sharing information; it's always OK to say "I don't feel comfortable sharing that" or "I don't give out my legal name", even to people you feel close to online.

Stay safe
There are other reasons to keep your personal information private. If you share too much, it could be used to steal your identity for fraud. It's surprisingly common for people to apply for loans or accounts with someone else's name – and all that's needed is a few key pieces of information.

As well as the risks of personal information being used for fraud or to break into your account, there are other risks in sharing too much. Even when you are friends with someone you know on a site, it's possible that they aren't who they seem. Meeting someone dangerous online is rare, but something everyone should be careful of. The good news is that it's easy to defend yourself against this, and your best defense is your own good sense.

If you feel threatened or unsafe because of anyone online, you should report this to your local authorities. If you are under 18, you should talk to a parent or other responsible (and offline) adult. You can also report problems to cybertipline or the Virtual Global Taskforce. And, of course, you can also let Fandom staff know via the contact form.

Remember, it's always your choice whether to interact with someone, and you have no obligation to share anything private. If you are chatting on your favorite wiki, you can block private messages from anyone you choose to. If someone makes you uncomfortable or tries to get you to share things you don't want to, you should simply block them and ignore them.

By staying smart from the start, you will not only have fun online but also remain safe.

Further help and feedback
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