Board Thread:Support Requests - Getting Technical/@comment-1852193-20200608013054/@comment-9605025-20200612062805

Well, even if you send us more, it doesn't guarantee we will be able to help. That said, things such as but not limited to the version of Windows, the version of Internet Explorer, and whether or not you have ad blocking software enabled. If you could try using a different browser that is up-to-date, then that would significantly help narrow down the possibilities.