User blog comment:Cshannon/Introducing Wikia Stars/@comment-4765619-20130110235836/@comment-971093-20130111002034

You also have to remember, despite all the ups and downs of wikia over the years, it has remained a free resource to users, I realise if it weren't for users wishing to be here, participating, staff wouldn't have anything to do, but if there wasn't a dedicated team of staff, working hard to keep this place running, this place also wouldn't be here. It's not realistic to think staff can work one on one with every single user in this entire place, but to try and work directly with as many users as possible, well I really don't see how that can drive a larger wedge between staff and users. They'll never be able to please everyone, that's impossible, this place represents countries all over the world, but they workd their hardest to accomodate as many as they can, the best they can.