Board Thread:Support Requests - Getting Started/@comment-198.189.65.254-20191016182858

How long is a standard response time for Fandom support? A ticket I have opened regarding account issues (specifically AntiSpoof) has been sitting with no activity closing now on 48 hours (hence why I have been engaging anonymously lately). I remember a time when support tickets received a response within 4 hours.

At this point, the delay is preventing and deterring a user from registering, and users should not be forced to register an unrelated username simply to fill out a rename request and use up their single opportunity to rename. 