Board Thread:Support Requests - Getting Technical/@comment-45608287-20200426170256/@comment-9605025-20200427024209

Just to be clear, this is Community Central. It is a place for users to get help with creating, maintaining, and improving other Fandom wikis. However, it is not a place to general/miscellaneous help/discussion. For questions about Minecraft, it is better to ask on The Minecraft Wiki.

Although The Minecraft Wiki is considered official by the game's developer (Mojang), the users and admins there are not employees of Mojang. If you are having issues with the game crashing, you should contact Mojang as suggested by UpnCbs06.

That said, I am somewhat familiar with how the game works and I don't think they offer a "Dinosaur Age world". In general, Mojang offers only the basic game. Custom-themed worlds are typically developed by third-parties (i.e. people/companies not officially affiliated with Mojang). If your issue is with a third-party product, then you should contact the person/company your son purchased the world from.