Board Thread:Support Requests - Getting Technical/@comment-24407176-20170502234143/@comment-24407176-20170503221130

Here is the reply I got from Fandom Support:

"Hello JaseyJasee,

''Thanks for getting in touch. We're aware that the welcome tool is still sometimes skipping users, but we aren't sure why this is happening. It has been reported to the technical team and we're making sure they know it is an ongoing problem, though I am unable to provide an ETA for a fix.''

Apologies for this issue in the meantime, and best regards"

So at the moment there is nothing anyone can do. We just have to wait until a fix is made.