Thread:Merrystar/@comment-5137743-20140410085653/@comment-366087-20140410095527

You are best served by submitting the issue through Special:Contact. Include a couple of history diff links which show the problem. You should also collect from the user their *exact* versions of: For programs, collect the *exact* version numbers from Help>About
 * OS
 * 1) Browser(s)
 * 2) Add-ons to each
 * 3) Equipment Platform
 * 4) Service Provider
 * 5) Connection type (modem, wifi, etc) and speed
 * 6) type of wiki editor (Source Mode, Classic, New VisualEditor)

You should also ask them to try making edits from It would help a lot for the summaries of these test edits to include basic information (locaton, browser, etc.).
 * 1) another computer/device at the same location(modestly detail as above, if not as exacting)
 * 2) if portable, from another location
 * 3) a different device at another location(details)

Expect an email response in 2-3 business days, though it might be sooner.