Board Thread:General Discussion/@comment-14250-20200117080956/@comment-366087-20200117124723

Staff *rarely* get involved. "Rarely" does not equal "never". The point of the wording is to lower expectations without completely shutting them down.

In what might be called "properly run" wikis, Communities are supposed to be comfortable with voicing concerns. While Admins are free to run wikis as they see fit, running them like dictators generally have the results of driving users away. In a properly karmic system, that wiki will "wither on the vine" like a plant lacking proper hydration, whereas kindly run wikis will grow and flourish.

Similar to how IRL stores with bad customer service drive customers away to stores that treat their customers decently.