Board Thread:Support Requests - Getting Started/@comment-2607:FB90:3231:8174:14B4:3AAD:8858:4FF0-20200109022444/@comment-9605025-20200109024444

Where did you create the account? Muthead is part of Curse Media which recently merged with Wikia. The two user databases have not yet merged so a Wikia account cannot be used on a Curse Media site (and vice versa). Curse Media requires you to create an account using Twitch. In contrast, Wikia offers Twitch as one of several account creation options.