Board Thread:Support Requests - Community Management/@comment-26717417-20170802073917/@comment-1038387-20170809105012

If staff replied, that's their answer. If staff hasn't replied yet, it may be it's delayed a bit; it is the summer vacation after all and the department focusing on this may be understaffed. Normally, staff replies within 1-2 business days (so no weekends, and the day of reporting is counted as day 0) to S:Cs, but it could be a bit longer now.