Board Thread:Support Requests - Getting Technical/@comment-4123264-20130522160805

Hello! My name is CarusELumen, proud user of too many wikias to name here. Recently, I’ve been having a problem that I haven’t encountered before and haven’t found in anyone else’s questions here, which is why I’m making my own forum.

Ranging from the last couple of days to a few weeks at most, I have been unable to access many Wikia features about 95% of the time I turn my laptop on, which now appears to have gone up to a full 100%. These problems, which I will include with screen-captured pictures, include but are not limited to:

1. The editor. [http://www.iaza.com/work/130523C/iaza18026818801100.png It still links me to the page just fine, but the editor itself keeps loading. And loading. And loading some more.] Refreshing doesn’t work, and I’ve given it hours to show something with no success. The only reason I’m able to write this now is because I’m using another computer.

2. The comments. Since it’s basically the same thing as the editor, just in smaller doses at the bottoms of pages and in user message walls, this shouldn’t come as quite a shock, though it’s interesting to note that certain webcomic sites I visit power their own comments through Disqus and don’t show up either.

3. The toolbar. No matter if I’m a regular contributor or logged into my account, the toolbar won’t come up from its smaller form in the bottom right corner of the screen. The most it does when clicked is bring me up to the top of the page, which therefore means I’m missing my Tools and Theme Designer.

4. The dropdowns. I have no idea if that’s what they’re actually called, but hovering the mouse over sections like “Wiki Content”, the “Log In” procedure, the “Edit” button, and even the search bar display won’t automatically show their links and options, instead needing me to click on them to work, if it's even possible to do so in the first place. (The last pic also demonstrates this problem.)

5. The photos. This isn’t completely kaput, but only the first one or two photos on a page will show up above a section-separation line, and everything below just leaves a blank space where the picture is. Both visible photos and blank spots do not preview the picture, but lead to the picture’s personal page when clicked.

These are the main issues I’m experiencing, which came at a bad time considering my new promotion to Admin on the needs-to-be-worked-on Paranatural Wiki. Any help will be greatly appreciated, and I hope someone can help fix it with the details I’ve tried to explain here – otherwise, I can’t come back to this page and tell the advisors if their recommendation failed. The only way I can do so is if I get on another computer (which might take a while) or get mine working again.

Oh yeah, and be sure to explain everything really slowly. Technological jargon isn't my primary forte - that position is obviously reserved for my enlarged and superior vocabulary plethora.

Best of luck, and hoping I can be helped eventually,

- Carus E. Lumen,

Celestial Knight LV3, the Creator (y2000), and aspiring artist/producer/young adult-fantasy writer. 