Thread:Brandon Rhea/@comment-5247965-20130102020542/@comment-4674838-20130102021613

If Brandon sent you an email, please reply to the email you received to contact him again. Brandon may not have a chance to check his message wall here frequently -- you will generally get a much faster staff response via email. (Also, staff do a lot of support requests -- by posting here on his wall, he may not remember which support request you're talking about or all the details about it, whereas if you reply to the email then he will have all the information in one place and it makes things easier.)