User blog comment:SpacePucky/Dissatisfaction about Wikia's current actions - an open message from the German Wikia community/@comment-25649128-20151210163835

The biggest problem in my opinion is the Ban Policy.When you are getting banned by an admin on a wiki only the admin of that wikia can lift it.Which,for the most part is really,really good.When a user tries to vandalize the wiki or behaves rude to the community there,he gets banned.This is all good.But there is a problem.

Sometimes,the admins take advantage of their powers and abuse them,resulting in users being banned with really no real reason or just personal grudge most of the times.In these situations,you can use Special:Contact to send a private message directly to the staff in order to get help.Problem?

They WON'T DO ANYTHING ABOUT IT.They will tell you that they won't help you at all because "this is our policy" and they "prefer to let the local admins handle the problems on the wiki".Apprearently,it doesn't matter that the admins are abusing powers in order to install a terror regime and make the lives of the users a living hell,because of that stupid policy.It would take them 1 minute to fix it by warning the admins and unbanning the users,but they won't because of their policy.

And in most situations,they will tell you just to "move to another wiki".

Simple,right?

It's not.

When you join a community,make friends,hundreds of edits and contribute to the wiki,it becomes a part of your life.

Is it fair that it all gets taken away from you because of some corrupt admin who just thought "let's ban this guy because i can"?

This is the worst problem of Wikia.

The ban policy.

And yes,i can confirm that staff will only reply to your emails when they have interest in doing so.Sometimes i tried approaching Sanse in certain situations but she never replied back.

It is really unfair.

The best example is the Trollpasta Wiki (a place where the TOU gets broken on a daily basis and NSFW content and swears run wild).About two months ago,  I reported an admin from Trollpasta for bullying a user on chat constantly and when he found out he got me banned with the reason "butthurt drama queen".Tried talking with staff but they wont do anything about it.Is this fair? It is not.

The admin in question (whose name i will not provide) has admitted on numerous ocassions that he is breaking the wiki rules but he said that he will keep doing it because nobody will do anything about it.

I am very dissapointed with this.

I have hundreds of edits on that site and letting it go is really tough.But it is even tougher knowing that the Wikia Network could help me and fix the issue in less than a minute,but they blatantly refuse to do so because of their Policy - even tho it is very apparent that the admins are breaking the Terms of Use.

