Board Thread:Support Requests - Community Management/@comment-3335785-20130314201106/@comment-310-20130316021034

The question over 'fast-tracked support' could have been worded better, IMO, but the point shouldn't be looked at from the individual perspective; it's not Admins getting priority for the sake of being Admins, it's Admins who are custodians of larger projects getting priority, to ensure the smoother running of larger Wikis as a whole. That's like getting angry at the collective Heads of IT of large clients to a bespoke software business for writing the emails to the aforementioned business.