Board Thread:Support Requests - Getting Technical/@comment-27732916-20170821171738

Hi,

the welcome tool always worked. But it doesn't anymore.

The User FANDOM should make the welcome messages. You'll see that the user has done 2 edits, leaving one message on Banderbear12's wall. However, this message doesn't appear there. So maybe the welcome message is empty?

So, we've got the welcome message enabled: http://theedgechronicles.wikia.com/wiki/MediaWiki:Welcome-enabled

The latest active admin signs the message: http://theedgechronicles.wikia.com/wiki/MediaWiki:Welcome-user

The last welcome messages were written by the User WIKIA. When you look at http://theedgechronicles.wikia.com/wiki/Special:Contributions/Wikia you'll see that Wikia welcomed Nuke Gunray and did something with Olicomet, but didn't send a welcome message.

http://theedgechronicles.wikia.com/wiki/Special:Contributions/FANDOM should have send a welcome message to Banderbear12, but didn't.

Why is this not working?

Thanks for your help! 