User:COM270-702GroupB

http://en.wikipedia.org/wiki/Verbal_self_defensethumb|300px|right|Examples of Defensive Communication

This seems to be what he means in the assignment. I guess we can each pick one section out of these to put into the mind42 part.

Key Components

Preserve Your Peace Of Mind Focus and try to find the reason that is causing you or someone else to be defensive

Recognize Verbal Attacks Non Hidden

When someone verbally attacks you to your face

Hidden

Verbal Triggers(Phrases that when used cause people to need to defend themselves).

Address The Verbal Attack

Rational Situation Bully Situation
 * 1) Remain calm
 * 2) Observe and listen
 * 3) Respond with professionalism and objectivity

If following the steps for a rational situation does not help the situation, bring in the bully's superior (boss, teacher, or parent). Always remember that asking for help is not a sign of weakness but rather a sign of strength.

Common Approaches

Applications

Persuasion Vs. Self Defense

Consequences

There are 5 so everyone can pick one and I'll just do what's left.