Board Thread:Support Requests - Getting Technical/@comment-25808182-20141018040438/@comment-452-20141027194256

Have you tried a different email address?

Edit:

Support replies come from "support@wikia.zendesk.com", not from "community@wikia.com" like all other notifications.

So if you're not receiving any emails from either of them, then there is likely a larger issue. or an unfortunate unseen typo.