Help talk:Logo

 If you are here to report a problem with your logo not changing once you upload it, PLEASE be patient, there are ongoing problems with the image caches right now. We hope to have this resolved soon. Please just upload it ONCE, and wait. It will show up eventually. Please do not panic. Sorry for the confusion and inconvenience. --

A link to the Logo Creation Wikia should be good on this page isn't it? --Cywil 12:01, 29 January 2009 (UTC)


 * There is one, under "Help making logos" :) Kirkburn (talk) 14:54, 29 January 2009 (UTC)


 * Oh, sorry! --Cywil 17:19, 29 January 2009 (UTC)

Default logo is not being replaced by Wiki.png new image
Some 10 hours of exploring all the helps I could fine, no solution is found yet. In new wiki of energykitesystems  as admin, I uploaded new image at correct size in png and the default image of Wikia  does not get replaced. Any clue? Thanks. Joe Faust 22:24, 1 February 2009 (UTC)


 * Being investigated. Kirkburn (talk) 17:52, 2 February 2009 (UTC)


 * Yes, at the MechScape Wiki, we are trying to replace our logo, but it takes about 5 hours to change the image. This is getting awfully annoying. Dragongnexus  18:30, 3 February 2009 (UTC)


 * Can't deny that, it is annoying - current update is that it's still being worked on. Kirkburn (talk) 18:32, 3 February 2009 (UTC)


 * The image has just changed, it took a whole hour just to do that. Dragongnexus  19:25, 3 February 2009 (UTC)


 * Yeah, I uploaded a new version of the DisneyWiki logo about eight hours ago and it still displays the old one. --Evan 19:37, 9 February 2009 (UTC)
 * Fixed --Uberfuzzy 20:02, 9 February 2009 (UTC)

Above warning should be on the main Logo help page
...Not just here on the discussion page. It took me quite some time before I found out the logo updating isn't immediate. Unfortunately, it also caused me to upload the same image twice. Therefore I think it might be better if the warning is on the main Logo help page as well. (Feel free to make it more subtle, though!) Protector one 09:12, 7 April 2009 (UTC)
 * The reason the warning is on this page, and not the help page, is people were coming here to report that problem. The talk pages on help are not for reporting problems or bugs, they are for improving/discussing the shared help content that is displayed across Wikia. Any bugs/problems/issues/emails/concerns should all be sent via Special:Contact where there are people monitoring the incoming messages.
 * Also, the logo cache/upload problem is very intermittent, as in it comes and goes all the time, and it doesnt always affect all wikis/users (it does always affect all the regional image caches), so the warning doesnt always apply, or apply to everyone.
 * When all the image stuff is working correctly, uploading (and re-uploading) any image, even a logo, is instant. Should be no delay at all. We hope to have it fixed permanently soon. --Uberfuzzy 12:28, 7 April 2009 (UTC)

I would still mention there is a problem, and that you are working on it. Even on its very own File:Wiki.png page it shows the old image at top, even though it shows the new revision below it. Jidanni 01:46, 8 May 2009 (UTC)
 * Just to add my two cents, because I didn't know about this problem after reading the article, making, then uploading my logo, when it wasn't refreshing a spent a few minutes double checking everything I could think of, refreshing a few times, then stressing. Yet on the other hand, as soon as I entered this discussion page I saw the big red warning and was relieved.  So I guess it comes down to a judgement call on whether the worry + extra clutter putting the warning on the article page outweighs the minutes or more of anxiety the few of us feel when it doesn't update immediately.  Oh and perhaps there's another option, adding a note on the Wiki.png page for all wikis about this intermittent problem with refreshing.  Thanks for working on this minor problem and keeping us informed (doing a better job than the vast majority of websites IMO).  Khono 02:09, 21 June 2009 (UTC)

Purge
Anytime i've made a change to the Main Page on which ever wiki im on, including the logo.png I've found that typing in the address bar i.e. http://jurassicpark.wikia.com/index.php?title=Main_Page&action=purge changing the name of the title, including files, will update it immediately. I hope this helps someone.-- My Name Is Tom (Talk / Edits) 03:33, 21 June 2009 (UTC)

incorrect extension
I thought my old post would fit better here so here it is I tried to upload a new logo but it says: The file is corrupt or has an incorrect extension. Please check the file and upload again. I don't believe it one bit! --Polocatfan 18:35, 5 July 2009 (UTC)
 * I tried it from another approach it still isn't working!
 * --Polocatfan 19:14, 5 July 2009 (UTC)


 * If it says you have an incorrect extension, then you do. There could be lots of reasons why. In everycase, you need to save again, in the PNG format. This does not mean save it and just add .png to the end. This will NOT make it a PNG image. --Uberfuzzy 09:42, 6 July 2009 (UTC)