User blog comment:MisterWoodhouse/Social Activity, the 2010 Editor, and Unpausing Migrations/@comment-1967967-20201001141931/@comment-454133-20201001152420

I think you hit the nail on the head with "Do you even edit the wikis?". I'm pretty sure they don't. That's why they were so smugly sure they wouldn't need a Social Activity and Image Activity feed until things blew up on them. That's why so much of this process has been a nightmare for real contributors.

The Fandom team making these changes does not actually work on real wikis. They have toy wikis to test stuff, but they're not managing real, breathing communities with lots of pages. They have no idea how their own customers use their product and they don't want to know.

They'll respond with vaguely condescending answers like "we're happy you noticed our changes to increase engagement, we're very excited about this new direction", and things will have to blow up again before they'll take anyone seriously.