Thread:Xean/@comment-3409031-20130110042508/@comment--20130110165649

Hi,

Sorry to hear the user on your wiki is having issue with the Visual Editor. If he or she has a chance, I would very much like to hear more about what is breaking for them at Special:Contact. While I understand bugs are frustrating, we would like to hear more about them so we can fix them for everyone. However, if the user continues to have issues with the Visual Editor, they are free to turn off the Visual Editor in their preferences (it's the first option under the Editing tab).

As for the template question, some templates are more complex than others and the visual editor has a series of checks to determine if the template should be rendered by the visual editor or simply shown as a puzzle piece. Likely, Template:W on your wiki has another template nested inside of it or a table. Wikia is working hard on improving our Visual Editor early in this year and you should see a better-looking, more straightfoward visual editing experiece soon.