User blog comment:Jack Firesword/Wiki Diplomats/@comment-265082-20120725212556/@comment-4674838-20120726033041

The standoff-ish "not getting involved because it's not your business" works fine for well-established communities, but it's a very poor policy for the vast majority of smaller ones which frequently have these kinds of problems.

They are essentially helpless if a single corrupt admin surfaces, and the amount of work needed to convince staff to actually do anything about it is extraordinary.

And when they do ask for help, they're greeted with the good ol' "well if you can't solve it with the admins, find another wiki to edit (i.e. if we ignore the problem it will go away)" -- because someone who just suffered great injustice wants to continue editing wikis after what they've been through?

I think a mediator group is greatly needed. Or maybe staff could be a little more sympathetic and responsive to these kinds of situations. Something like that.