User blog comment:RansomTime/Assistance Assistance - best practices for helping out on Community Central/@comment-24473195-20160711140742/@comment-24473195-20160711152145

Well, at least for the "wiki" I manage, I've thought about creating a javascript to surface the Faqs. This is possible even with the crappy search, by using some hacks. But this would be a fragile solution that may not work on mobiles, and may break if wikia changes their API.

Anyway, I'd say that it is incredibly strange, that a site with more than 100000 pages, with a whole custom wiki dedicated to answers (answers.wikia), and that made investments in the past to become a search engine can't really crack this problem.

As noted previously, this is is both a  social and technical issue because despite the crappy search engine, only admins can indeed create a "Frequently asked questions" page considering that the main namespace is locked, and that the help namespace is closely guarded.

Maybe they should just outsource this to uservoice (e.g. https://feedback.uservoice.com/forums/1-general-feedback?query=new%20user).