Board Thread:Support Requests - Getting Started/@comment-37976655-20181229222312/@comment-34888194-20181230014438

Jr Mime wrote: Hello,

Admins do not have access to emails at Special:Contact/general. It would be best to contact an admin via their talk page on this list.

The user is not blocked, he just cannot perform the action because of text on the page he's editing. Staff will not remove the abuse filter since it is preventing vandalism.

Actually, the AbuseFilter was actually hard to configure, so it will be removed. I had an AbuseFilter once in my wiki, and I explain the Staff to remove it. Yes, the Staff said that it has to be removed. The Staff said, "The AbuseFilter can indeed do more harm than good on a wiki, since it's so hard to configure."

And no, you cannot send people message if the AbuseFilter was present. It means that the AbuseFilter also prevent people from sending a message. You need to wait a day or two. However, you can contact the admin over here at Community Central.