Board Thread:Support Requests - Getting Started/@comment-184.169.126.148-20200610220400/@comment-9605025-20200611025342

Mobile devices have their own set of issues. The best way to minimize the chance of issues is to use a personal laptop/desktop computer with ad block disabled. If that is not possible, then you would need to access and provide specific information regarding you setup to someone who is well versed in these issues; which I am not.