Technical Team


 * This page is about getting technical support on Wikia. If you were looking for technical support on something else, please see the Technical Support wiki.

Technical support for Wikia is provided by a team of 11 staff. They work on all aspects of the site, from server performance, to maintenance and adjustments to the software, to developing new features for Wikia.

Technical information about Wikia
All Wikia are hosted on dedicated Linux servers using squid cache acceleration for high performance.

The Wikia, Inc. network is made up of seven servers which run Wikia and its sister projects. There are four Apache servers (juno, dover, sydney, and frankfurt), one MySQL server (brussels), and one squid cache (seattle). juno also acts as storage. The seventh server (ross) hosts the mailing lists, IRC gateway, and RSS feeds.

Hosting includes downloadable site backups, server administration, mailing lists, and site statistics. There is no limit to the size your Wikia can be!

Each wiki is separate, but Wikia operates on a shared-login system with common preference settings. This means that after you once create a username and set your preferences, these apply for all Wikia projects. Templates on the Central Wikia can be used on any other Wikia. See Shared templates.

Contact the Community Team
Jason Richey. Bugs and feature requests should be made at bugzilla.

There is a Wikia IRC channel at #wikia on freenode where you can ask questions.

See also: contact us, database download, reported bugs

技術支援