Forum:Help on my new account

I was glad for my new site but there are some problems. After so much time waiting since I asked for my site to be created I have forgotten my passowrd. I tried to set up a new password and I did but when I try to log in although my cookies are enabled it keep saying that I have to enable cookies! Also the site keep loading for 2-3 min until it shows up! How can I remove the ads and place my own Adsense ads? Also at the email Wikia sent me was an support email (support@openserving.com) but it doesn't work!

Thank you