Board Thread:Support Requests - Getting Technical/@comment-27027715-20151201200448/@comment-5188557-20151201202225

Na134 wrote: Akamichi wrote: Make sure it is a 250 x 65 image then upload it. Mines is 65x66..

Yeah, that explains it. If you ever forget the file size like me, what I do is always copy Wikia's wordmark, put it in paint.net, erase it, then put whatever I want over it. But yeah, I hope that helps.