Board Thread:Support Requests - Community Management/@comment-24.241.13.166-20160620010520/@comment-28470696-20160620012241

Log out of your account and click the "forgot password" tab. Wikia will send the temporary password to your email. Enter the password, and make a new PERMANENT password. If things don't clear up after that, you should contact http://community.wikia.com/wiki/Special:Contact/general.