Board Thread:Support Requests - Getting Started/@comment-38521026-20200224132455/@comment-45124948-20200228125954

CrazyForMyself wrote: I guess it's because your email address isn't confirmed. Don't you have a mail for email address confirmation in your inbox? Look for it and confirm your email address. Then you can try requesting for password reset again.

If you still can't solve it, then you may and explain your situation to them.

This is the first time you can't solve an hard user, omg but that okay