Board Thread:Support Requests - Getting Started/@comment-11133912-20140725213712

Whenever I try to use the Special:EmailUser thing, this thing comes up: You cannot send e-mail to other users on this wiki. How can I fix this? I've tried looking this problem up, but I still have no idea how to fix this. I do have emails from Wikia disabled (only for forums and message walls), so does that play a role in this? 