Board Thread:Support Requests - Getting Technical/@comment-44722369-20200930211026/@comment-168424-20200930215918

It also helps to put as much info in your initial request as possible so we don't have to extract piece by piece.

The phrase "add pics" is ambiguous as it could mean add an existing image to a page or add the image to the wiki store of images. Or even something completely different which seems to be your case.