Board Thread:Support Requests - Community Management/@comment-28714909-20180320232023/@comment-9605025-20180321090658

Let me start by clarifying that help from the larger Wikia community and Wikia itself is restricted to Wikia sites. If there are other issues with these users on other sites such as Facebook and Twitter, that needs to be settled separately.

I understand your concern. However, you must consider the situation from the standpoint of a neutral party such as myself (and Wikia staff). Going into the situation, I don't know who is telling the truth and who isn't. As far as I know, your choice to have the discussion here is just as likely to be the result of genuine concern as it is to be the result of an attempt to avoid honest discussion within the impacted community.

Let me reiterate, everything done by local users is recorded and reversible. Even if JKAYELS were to demote all of his opponents and then delete the content of every page, it could still be undone at a later date. If most of the admins on your site agree that JKAYELS should be demoted, that is all the more reason to have the discussion. Staff will generally require some sort of on-the-record local community consensus prior to taking action on situations such as these.