Board Thread:Technical Updates/@comment-126761-20180413204646/@comment-1038387-20180606195459

Kathy4464 wrote: My dragon story keeps kicking off can't visit can't even mine with out it freezing and then kicks off all i get from storm 8 is did u get a snap shot how can anyone get a snap shot if while ur doing something it shuts down i even have Google checking into it everyone is so mad and upset with the game i can't even get on my nbrs list without it shutting down 5 or 6 times can't even collect coins it's got to the point we can't do anything on our game plz check it out thx so very much

We can't help you with that. Let whoever makes the game handle it. If I understand correctly and the game is Dragon Story, then the creators are here:

http://www.storm8.com/