User blog comment:Sannse/The Zen Admin/@comment-5650583-20140930012822/@comment-8-20140930155817

That sometimes happens even if you are calm. You can't always get through to people, and while it's always good to consider both sides and see if you are in the wrong, sometimes you just have to stop banging your head against an unlistening wall and ban - if it's necessary for the good of the wikia and it's community of course.

But how you ban is important. If it's with angry words and an unreasonable block reason, then that's very different from a considered block with a careful explanation in the log. A unreasonable reaction will make people believe it's an unreasonable block!