Thread:Sannse/@comment-3986924-20160626014349/@comment-5650583-20160626144610

Ripto22475 wrote: Kadogawa Hokaze: If you know what happened then you know your friend broke something in the Terms of Use. In which case, mass messaging staff and getting upset because they don't respond within 20 minutes seems redundant.

It's not about protecting anyone. In fact, a neutral perspective is often the most accurate one. It's not my business why your friend was blocked. But neither is it for you guys or anyone else. The facts are, Staff haven't gotten to his support ticket yet. Yelling at Staff or other people is not going to help your case or your friend. It's hurting him more than anything.

Trolling on this wiki will not assist you either. You're welcome to ask questions and get answers to them, but trolling/insulting others because you don't like the responses will not help.

I'm all supportive for helping your friend but patience and respect is key.

I am so sick of users not understanding the purpose and process of global blocks and Special:Contact messages. The fact is, Wikia is a company, and Staff do not work weekends, so they don't see S:C's until Monday. And ToU violations are serious, unlikely to be forgiven easily.

The fact is, the user's friends may be too involved in the issue for them to see it objectively. It is far easier for a user who is not involved to maintain a neutral perspective on the issue. In fact, Staff are some of the most impartial users I've met. It is their job to be impartial, after all.

In fact, by pestering Staff constantly about the issue, the users are not helping their friend at all. Patience, manners, and respect are key to resolving this issue without creating further problems.