Thread:Sannse/@comment-842519-20120916170524/@comment-8-20121022202226

Hi Razorgirl

I don't see any mail from you in the queue. Perhaps it got lost in sending... did you use the contact form to send it? The only mail I see is your original message, the one I replied to. You may want to try resending, and let me know if you don't get a reply.

Although, it's only fair to say, we would reply to say that while you can ask us for help with looking up IPs, we don't generally give Checkuser rights out. They are very restricted, with just staff and a few users having the ability (mainly the VSTF).

But you can contact us if you need help with blocking a persistent problem user. It certainly looks as though the wiki needs advice on how to do range blocks. The blocks in place at the moment are massive. You look to be blocking well over a million IPs, some of which might belong to genuine users who just want to contribute. And they are being blocked indefinitely, when it's very unlikely that the same person will be using any given IP long-term. That definitely seems over the top, and I'd strongly suggest more focused blocks.

Randomtime isn't Wikia staff by the way, although he works closely with us as one of the VSTF volunteers. There's nothing he said that I wouldn't have said though, the block information is shown to the blocked person and he just explained what range blocks are. Actually, he's a great person to advise on how to focus your range blocks, he's got a lot of knowledge in that area :)

The account he was talking has been blocked, and Randomtime will be on watch for further issues on Community Central from that range. So I'd suggest you go back to "revert, block, ignore" on your wiki - but preferably with blocks that aren't too wide!