Board Thread:Support Requests - Getting Started/@comment-4990170-20140329175527/@comment-168424-20140331234757

I'm not sure how you could answer even a hypothetical question without getting into specifics. This seems like the situation where people think we can answer questions about problems that may be specific to the configuration of a particular wiki without actually knowing which wiki and hence the specific to the configuration.

Either way, the difference between "staff can't help" and "staff won't help" is a pretty big difference. So, getting it wrong isn't helpful.