Board Thread:Support Requests - Community Management/@comment-3335785-20130314201106/@comment-3474542-20130315204916

Foodbandlt wrote: What would be the purpose of using a blog post to convey information only pertaining to a specific group of people? It would make it harder (for some) to stay up-to-date with it if they haven't subscribed to staff blogs, as well as making it harder to gauge feedback from said group of people.

Email is a very much a one way form of communication. It is one person telling another person something, without any third party being able to make a contribution. It is very difficult to have a discussion with multiple people in an email, unless all parties can also converse with each other. It's great for customer support, but it's only mediocre for non-targeted announcements.

As an admin, I cannot forward an email to another admin in chat and ask, "have you seen this, what do you think". I can however, post a link to a blog or forum post.