Board Thread:Support Requests - Community Management/@comment-4676581-20140505113539/@comment-856287-20140514211936

According to the other replies, there's some limitation on iPads, sepcifically. I haven't been able to test it myself (I don't have my own iPad), but try getting the free version of Puffin Browser for iOS and see if that works. Often when Safari makes something on the web difficult, Puffin can make it work (by skipping all the "this is a mobile browser" junk).