Board Thread:Support Requests - Getting Started/@comment-96.31.202.214-20191021123600/@comment-43720381-20191021153914

96.31.202.214 wrote: I have an account named RySenkara6, which I would normally use to edit. But I am on a Safari browser for iPod, and even though I can enter my name and password, when I click "Sign In", nothing happens. I know I didn't disable that account, so I should be able to sign in. Is there any way I can sign in on my current browser? To log in on Fandom, you must have cookies enabled on your browser. If you appear to be able to log in, but appear logged out straight away, it is very likely a cookie problem. If you are certain that cookies are enabled, make sure you have not inadvertently listed www.fandom.com on a list of sites to never allow cookies for. You can check this in the privacy options of any browser you might be using. Also make sure that your computer's date and time are set correctly. If they are not, cookies may expire before they are supposed to.

The issue may also be a cache problem. You can try bypassing your cache to see if that corrects the issue.

If you are unable to use the login form, make sure JavaScript is enabled on the login page.

If your account has been globally disabled by user choice or by Fandom, then you will be unable to log in.

If you are still not able to log in, please contact Fandom, where the Community Team will be able to help restore access to your account. Please make sure you are sending your message from the email address connected with your account, so that we can verify that the account belongs to you.