Board Thread:Support Requests - Getting Started/@comment-45665896-20200502130958/@comment-45665896-20200502175231

Andrewds1021 wrote: This is not how you contact Fandom staff (i.e. global admins). If you want to talk to them, use this.

The avatar (i.e. profile picture) upload process has been particularly troublesome these past few weeks. Here are a few things to try: - Edit:
 * 1) Make sure your image does not exceed the file size limit (500 KB).
 * 2) If you have not, try uploading from here on Community Central. There is a long-standing bug where local permissions interfere with the upload process. If this is the issue, then it should work here on Community Central.
 * 3) If you are using a mobile device, try using a PC instead.
 * 4) If you are using a Chromium-based browser (i.e. Google Chrome or "new" Microsoft Edge), try using a different browser such as Firefox.

Also, website features can be hindered by things such as ad blockers and incognito mode. If you are using those, try uploading the avatar with those disabled.

Never mind. Bye!