Board Thread:Support Requests - Community Management/@comment-28465878-20190317135013

Hello,

I am an administrator of this wiki and I happened to send an email to the FANDOM Support group to ask them the following three things:
 * 1) Enable the Javascript on the wiki. (Like MediaWiki:Common.js etc)
 * 2) Enable the achievement badges on the wiki.
 * 3) Make me a bureacrat of the wiki, since I wish to add another user there as an admin but admins can only grant others the role of discussion mod and chat mod, not admin.

Image of my email and the staff's reply.

The staff who replied to me only answered my third question, and it wasn't exactly a helpful answer either. I did state in my email that I had asked a bureaucrat on the wiki to make me a bureaucrat but he did not reply, yet the staff who replied me state that I should ask him despite me already saying how that bureaucrat did not reply me at all. The staff did not enable the Javascript and/or achievement badges on the wiki at all, he/she did not even mention them in her reply. May I know why?

I am sorry if I am not supposed to raise this issue of mine on this board, I just think I would have a quicker reply and more helpful users will see this message and reply me, since sending an email via Special:Contact/general will take 1 to 2 days which I myself think is too long, and I'm scared I'll once again receive a non-helpful reply. 