Board Thread:Support Requests - Getting Started/@comment-45.33.129.72-20180629225218/@comment-31790818-20180701163419

KockaAdmiralac wrote: Actually no, Staff do not know your password. All passwords are hashed in the database for security reasons and it's very hard to crack these password hashes. Even if you emailed them about it, they would first tell you to use the forgot password form that Andrewds1021 linked in his first reply and if you can't, they would probably send you a reset password email using a similar tool. They just email you a NEW password after you sau your username after you select yes. Glad to see you got your account back, though.