Board Thread:Support Requests - Getting Technical/@comment-5003660-20150326234408/@comment-4189499-20150327000435

Randomguyhere wrote: They wait days? This is a large website. I'd be positive that people would respond more quickly due to its size. I'll wait two hours if I must because it is not a serious issue.

This website is huge, however only a few people hang around the forums here with the intention of helping other users find answers to their problems, and this number of people fluctuates throughout the day as people have other demands on their time. Especially with more specialised questions, it is reasonable to wait 24 hours before it's worth "bummping" your question back up the list.