Board Thread:Support Requests - Getting Started/@comment-31823531-20170425084831/@comment-26478829-20180612022115

Either:

A) Your email is not confirmed, which you can do in your preferences tab.

Or B) You need to be an autoconfirmed user first. Judging by how recent you are, you are not yet. Try waiting 4 days. Until then, the chatroom in freely opened to all users.