Board Thread:Support Requests - Getting Started/@comment-90.248.105.64-20200531132023/@comment-9605025-20200531221536

From what little I can gather, it looks like you should use their contact form. However, I believe you have to be logged-in to access it.

Pokemon Planet is really annoying. From what I can tell, the only thing logged-out users can access is the promotional page. However, they do appear to have their own forums, contact, and whatnot. It sort of reminds me of Gun Gale Online. The only way to contact them is to do so in-game; or, in this case, logged-in. The only reason I was able to find this was because of a link to a forum thread via their Twitter via the wiki. I got the contact page from the navigation header.