Thread:Mira Laime/@comment-25050130-20190905200333/@comment-26339491-20191001185559

I've followed up with our shipping team. They say we have tried getting the reward to you, but due to particular circumstances in your area, the carrier wasn't able to get it to you. We're now trying again with a different carrier. If they fail, too, we can't guarantee we'll be able to deliver it, unfortunately. But fingers crossed the second attempt will work!