Thread:Tbrays30/@comment-24740123-20150701004304/@comment-25648302-20150701004901

No this is what she actually said.

"@Matt: By ranting about situations that are out of our control and by demanding to get what you want when you want it, you are actually effectively making sure that the opposite happens. If you take a calmer, more civil approach, you're more likely to get what you ask for."