Board Thread:Support Requests - Community Management/@comment-1807002-20160410063539/@comment-1267828-20160412191049

It does in most situations, but somehow the situation you entered was deemed by staff as some kind of exception. Unfortunately, your only option is to appeal to staff, but if the staff member in question says they don't want to hear any more of it... well... your most likely option is just to go somewhere else.

There's nobody above staff to appeal to, so you either have to try apologizing or appealing to Sannse. I do want to stress however that if she said do not contact her, then it would be best to drop it. You could try to contact another staff member, but staff tend to discuss stuff like this with other staff (from what I understand) so the end result would be the same.

If you do try to contact Sannse again, I suggest first getting all of the users from that wiki (possibly including the admins as well) to post on one thread on your wall here on Community Central for two or more weeks, and then try from there. I would certainly not do so again today, or soon. It would also be a good idea to let everyone know to keep things civil lest you make yourselves look bad.

I would also use the contact form for contacting staff, so that your situation stays in email. The problem with a message wall or comments section is that people will get involved in your debate with staff and take sides, which can irritate one or both sides. In email it's a more personal form of contact where you're one-on-one with someone rather than it being like standing in a crowded room and arguing only for someone you don't know to input their two cents. I would also not have every user contact staff with the contact forms, you only really need one person to contact them and one public thread somewhere where you guys discuss the admins in question.