Forum:Wikia not loading or slow

I am experiencing problems with wikia, either the pages don't load or they do but excruciatingly slow(more than 20sec). do you have any maintenance or load issues? Because this is the only site I have such issues with.

Just in case I did a speed test(10k down, ~900up and ping 20ms) I checked the rest of my regular sites and tried to load the wikia through FF as well(I am using chrome)

Thanks.


 * I had the same issues yesterday. Today seems fine but other people complained that they're unable to access the site since the past 3 days.--Category:Ciencia Al Poder (talk) -WikiDex 10:08, November 13, 2012 (UTC)


 * Same experience, had the "Wikia experiencing difficulties" page. Happened yesterday in the evening and then later at night. -- Bunai82 (talk) 15:04, November 13, 2012 (UTC)


 * Got this strange error:

MediaWiki VERSION

LocalSettings.php not found.

Please set up the wiki first.

15:23, November 13, 2012 (UTC)


 * They preformed maintenance work today, I hoped it would fix the problems but no, I had every kind of error possible, one of the latest:

Sorry! This site is experiencing technical difficulties. Try waiting a few minutes and reloading. 

(Can't contact the database server: User wikia_mw already has more than 'max_user_connections' active connections (10.8.58.64))

and I seen no comment from wikia stuff, on the issue and/or when it suppose to be resolved. *sigh* --Mbg2 (talk) 15:25, November 13, 2012 (UTC)


 * We performed important maintenance this morning. This caused a planned read-only time across the site. However, outside of the read-only time there was still heavy database load being pulled on our servers and we also have been fighting a DNS issue in Europe in recent days that meant some servers were more loaded than normal. As the day progresses, server health should improve. Sorry for the inconvenience! --DaNASCAT (help forum | blog) 15:36, November 13, 2012 (UTC)


 * I do wish there was a message that states "Wikia is going through updates", instead of "difficulties". I know updates can cause it, but it is vague when you believe the site is in error just for other reasons. -- Bunai82 (talk) 18:45, November 13, 2012 (UTC)


 * Ah! This is the first time today that I've actually managed to load the Support Forum to read this - and amusingly three seconds after I submitted a report to the Wikia Staff (was my only choice really, since I couldn't get to the community center). :/
 * Yeah, server health doesn't seem to have improved much, if anything I'd say it's gotten worse over the past couple of days, and has been equally-bad throughout today. :( I'd say either the European DNS issue is not yet solved, or the servers are still under heavy load, but in either case Wikia is not healthy for me.
 * Also I wanted to comment on this: some sort of community-wide message was probably in order to let people know what's going on. There's nothing more frustrating than not even knowing if people are aware of the problem (or worse, thinking that you're the one having issues when everyone else is fine, despite not being able to find any problem on your end). Wikia keeps notifying me of webinars and all sorts of goings-on, but never notifies me that there are site-wide issues I should expect before trying to submit a large edit... --Headrock (Talk) 18:47, November 13, 2012 (UTC)
 * There are two separate issues here. There were residual issues with Wikia load times after the maintenance this morning. These appear to be completely resolved. If you are still having issues at this time connecting to Wikia - never loads or seems to be 'hanging' on loading something - please see this thread, because that's the issue you are most likely experiencing. If you read that thread and it is happening to you, please use Special:Contact/bug to report the issue immediately. --DaNASCAT (help forum | blog) 20:55, November 13, 2012 (UTC)
 * Thanks, though it seems that issue is already resolved (at least for me, seems fine now). The last part of my post is still relevant though - it would be nice to get an announcement from Wikia that there are known problems and that people should take care when submitting any edits. That way if someone does manage to load a page they'll be less likely to assume that the problem is over (or remain unaware that there is a problem). IMHO such an announcement would've been very much justified this week given that Wikia was experiencing two separate, but nonetheless severe and cross-influential issues at the same time. --Headrock (Talk) 00:46, November 16, 2012 (UTC)