Forum:How long does it normally take to recieve replies from wikia staff?

Hi, I'm just wondering! Not because they've taken a long time cos it's not 30 minutes yet lol, but it's something I've been wanting an answer to for 7 or 8 days now. I was going to wait till the wikia was a week old but before I knew it it was 8 days old - and that was 24 hours ago! Now I've asked I'm impatient for an answer lol. Are Wikia staff all based in America? Am I likely to have to wait until it is morning there now? If so I won't keep checking my inbox (I only got my computer back after a virus 10 days ago so haven't reinstalled mail notification yet!)! I think I'm waffling. Sorry!TellyFan 00:55, July 12, 2010 (UTC)
 * Sometimes you might not get an answer, it could be sorted out internally and not answered, other times you'll get answered within a few days, or perhaps a week if they're busy. You won't get an answer on weekends. Staff are US-based. I wouldn't recommend waiting, just continue with your normal life, and when you get a resonpce, deal with it. -- Random Time  04:48, July 12, 2010 (UTC)
 * I wouldn't say you won't get a response because it's the weekend, hey I just got one a few hours ago and it's still Sunday here, but there are a lot less people looking through the queue and they spend perhaps less time during the weekend. A typical response is 1-2 days, of course it all depends on what you're emailing them about: it takes them longer to assess some drama problem than to tick the switch in wikifactry to enable an extension. Besides, not all of the people who do emails are based in the US, some live in Germany, Australia, Poland, and some travel (Wikimania was this week, some are over there.) It all is really dependant on what you're asking for, what language your email was in, and who it needs to go to. Give it a few days and don't worry abut it. Happy editing! Joey (talk) 05:04, July 12, 2010 (UTC)
 * Not all Wikia staff are based in America. The famous Kirkburn is UK-based. Who knows which staff are assigned to respond to Special:Contact requests. Some programming is done in Poland, as I recall. -- Fandyllic  (talk &middot; contr) 10:07 PM PST 11 Jul 2010

For the most part, your responses will come from the Community Team plus some additional helpers that are specifically trained to help us. We each have our areas of expertise but we all pitch in and reply from the same pool of incoming email. Like was said above, reply time is variable based on content, and also when it was sent (holidays and weekends etc), but we attempt to try to get you a first responses in under 24 hours. Some issues take longer to research before replying, or to converse with other staff members before a reply. --Uberfuzzy 06:40, July 12, 2010 (UTC)
 * Hi Mr Fuzzy! I got your e-mail, thanks! Regarding url redirects, would that be indefinitely? What if someone else wanted the old url?
 * RandomTime: "just continue with your normal life". Lol! I have been! Bit of a Random comment Mr Time! You didn't think I was still going on about my username, did you? No, this is about most of my Special Pages (e.g. "Wanted Pages" etc) not working! Still, at least I know it's being looked into now! Thanks for the other responses, by the way! TellyFan 08:31, July 12, 2010 (UTC)