Board Thread:Support Requests - Getting Technical/@comment-1853717-20131224103443/@comment-168424-20131226223527

Two things:
 * 1) Some of the bugged videos don't play for me or make the Flash plugin on my Firefox unhappy (hang).
 * 2) Likely the thumbnails are pulled from the first frame of the video or from a built in thumbnail that is supposed to be included with the video but wasn't or is corrupted. So, the video itself could be the problem, but since it may be only one frame or something that is not used for playback, you wouldn't notice a problem during playback, but the thumbnail generator would be unhappy.