Help:How to report bugs

This articles covers how to report bugs with the Wikia software.

We want your experience of Wikia to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

What should a problem report contain?
The more detail you can tell us about what happened, the better.


 * Browser, including version number - for example Firefox 3.0.3, IE7, etc.
 * Operating System (OS) - for example Vista, OS X 10.5, etc.
 * What wiki and what exact page you were on when you saw the problem.
 * The full text of any error messages.
 * Whether you were logged in at the time, and with what username.
 * Specific details and steps on how to reproduce the bug.
 * Try and make it as clear as possible.

Remember, just saying "it doesn't work" is not always that useful :)

Where should it be reported to?
We have a variety of places to report bugs:


 * If the matter needs to be dealt with urgently
 * For example, unable to access the site, articles missing, important functions (e.g. deletion) non-functioning.


 * Help:Wikia IRC channels
 * Help:Mailing lists
 * Central Forum (especially useful for complex problems)


 * If it is not an urgent matter
 * For example, a special page reporting incorrect results, graphical bugs, software spelling mistakes.


 * Central Forum (especially useful for complex problems)
 * Email [mailto:community@wikia.com community@wikia.com]
 * Help:Wikia Staff talk pages