Board Thread:Support Requests - Getting Started/@comment-10698797-20140912181319/@comment-452-20140912195344


 * Do you think that you confirmed your email address originally? (Have you ever received emails from Wikia since the original confirmation email?)
 * Do you have an alternate email address?

Occasionally, my email address becomes unconfirmed if my server has an outage.

Wikia's email bounce system is not very forgiving. If it detects one bounced email, it assumes that email is dead and locks out that email address: and it does not even tell you when it happens. Just as you said, it says that the email was sent, but it isn't.

With the frequency of Wikia server outages, you'd think they would be a little more understanding that "outages sometimes happen", and that when an outage happens, you simply "try again later".

I suggest trying an alternate email address, then once that is confirmed, trying the original again. (I cannot remember whether this works.)

If not, or if that doesn't work, then you need to contact staff and get them to clear the block on your email address.