Board Thread:General Discussion/@comment-26519688-20150709175029/@comment-1267828-20150709200232

If the above isn't getting you anywhere, I'm sure there's a wiki for Lord of the Rings where someone could help you, but otherwise Shining Armor is correct. Besides, if your game isn't working, you should email the company directly for assistance. If you paid for it, you deserve your product after all.