Thread:Thisismyrofl/@comment-4536091-20130817225758/@comment-1330470-20130818192045

In my experience, if you send a support request and have received literally no response, then it is very likely that something went wrong on your end.

When you send a support request, one hundred percent of the time you should receive an automated bot response: "Request received: ...". Check and see if you received this automated response. If not, then you should check your spam folders... failing that, try sending in another request (and this time, keep an eye out for the bot response!)