User blog comment:DaNASCAT/Bugs on Wikia: Your Role in Making Wikia a Bug-Free Place/@comment-1474707-20120131013912/@comment-1393830-20120131014618

No need to be rude Acer. I find just the opposite. I use Special:Contact all the time. When I send in a bug report, Tim is usually the one who answers me. I get a quick response that is often asking for a little more detail. Upon sending that in, Tim usually responds swiftly again saying he understands the problem and is filing the ticket. But that is where I think the system fails, I would like to be informed of the progress of my report and when it is resolved. If usernames were attached to tickets and an autoresponse sent out when the bug is resolved to all names on the ticket, I think everything about the contact page would be as it should be.