Board Thread:Support Requests - Community Management/@comment-30956077-20170106152005

Hello, I hope this is the right place to post this! Someone I know was recently blocked from viewing the Undertale wiki because they were using an adblocker. However, the reason they use an adblocker is because they are sensitive to seeing repetitive motion, flickering, and certain images that are often used in ads. I understand that ads are used to generate the revenue that supports the wiki, but I wonder if an exception can be made in this case due to the circumstances. Could they be unblocked? Or, would it be possible to implement a popup reminding people to not to use an adblocker, rather than completely preventing people from viewing the site? (Others might be having the same trouble as well.) Should I contact Fandom staff directly?

Here's what they are experiencing specifically: They get a pop-up that says, "We've noticed you're using an ad blocker. Fandom powered by Wikia is for fans, by fans. Support all fans by enabling ads on Fandom." Then they are taken to an impassible page explaining how to disable ad blocker in their browser, and they can access any of the other pages on the wiki.

Thanks for your help! 