Board Thread:Support Requests - Getting Started/@comment-45302200-20200624170933/@comment-38946466-20200629125927

May I ask if Fandom staff exists and solve raised issues? The email just received from them after I raised the issue with all details as here was along the lines user name can be changed once and use https://community.fandom.com/wiki/Special:UserRenameTool.

I do realise this is a free forum but in that case, why not just state we offer no support because responses look like they were written by fairly primitive bots who recognised a couple of keywords.

I do know this is a rant but this is not the first Fandom issue I am encountering and exchanging emails that lead nowhere is frustrating. Rant over.