Board Thread:Support Requests - Getting Technical/@comment-24155515-20170417165223/@comment-168424-20170418184532

Citrusellaeditswikis wrote:

(In my experience, it always seems that the halfway big (or in some cases really urgent) issues I've had are things they don't want to help with, and minor ones that are more of an inconvenience are ones they're happy to deal with. 0_o)

I suspect their decision-making process works more like this:
 * Easy to repro and fix - maybe
 * Easy to repro, but hard to fix - hell, no
 * Hard to repro and hard to fix - forward to /dev/null