Board Thread:Support Requests - Getting Technical/@comment-45944493-20200530011336/@comment-9605025-20200530071349

From what I understand about Roblox, it is much like Minecraft in that there are a lot of 3rd party additions/servers out there. If you daughter was using one of these 3rd party products, contacting the game company will probably be ineffective as well. You would need to identify the 3rd party and get in contact with them.