User:Clee08

1.     What is knowledge? Is it a new concept? How early did someone talk about “knowledge” and what did they say?

Webster's online Dictionary defines knowledge as "the fact or condition of knowing something with familiarity gained through experience or association" - Caitlin Lee

2.     What is the knowledge economy or knowledge age and how are knowledge workers different from the workers in the industrial era? Give three examples.

The knowledge age consists of businesses acquiring knowledge and using that knowledge to gain a competitive advantage in their respective industries. The industrial age consisted of workers making products in a labour intensive atmosphere with hierarchical management. - Caitlin Lee Some characteristics of the knowledge age are: - Caitlin Lee - more collaboration - lack of hierarchies - the constant collection of knowledge

- fewer people doing more work

3.     Choose a company and identify their key intangible assets that might make them different from their competition. Give an example of each of Svieby’s three types of intangible assets. What is knowledge management with respect to this organization and why is it important?

4.     Describe the examples of tacit and explicit knowledge with respect to a golfer or musician. What are some examples of tacit and explicit knowledge that human resource professional, a sales rep and a web developer possess?

5.     Discuss as a knowledge sharing group Assignment 1. What is a portal, what are some of the tools that one might use, what might one include, etc.

6.     Comment on the usefulness of the knowledge sharing tool you are using for this assignment – what’s good, what would you change and how?