Thread:KevinVolkov/@comment-25583733-20190803163703/@comment-25583733-20190820113307

Well, I personally have had numerous individual criticisms of people with user rights on this wiki as a whole, but it would be a lot to say in one message. For starters, I've found that staff on busy wikis tend to be a bit self-righteous and group users into quotas too much instead of treating them like actual users.

As a basic example, automated warning messages with pre-prepared templates. They are efficient and easy to use, but having too much automation starts causing staff to feel like emotionless robots instead of other users with a few more tools than normal users.

In addition to that, there is the usual assumption that people who complain about bans are trolls, people who protest a ban are just trying to feed the trolls, etc. Staff are tired of dealing with trolls so normal users who act similar at all start appearing to be trolls, and then staff will naturally be less than welcoming to those users. Misunderstandings happen a lot.

On the other hand, you have users who don't speak up about problems because they don't believe that the "system" itself welcomes criticism for staff members (I have an opinion on this, but I won't go overboard yet). Then those users end up treating each staff member as part of the system, even the ones who are actually happy for feedback, and the grudge never fades away.

Here's a very well written quote that I wanted to share with you about the subject: "It is not titles that honor [people], but [people] that honor titles." – Niccolò Machiavelli

Nonetheless, there's a lot of relief from all the misunderstands and miscommunication if you just look at a community's articles alone. I think that many people take it for granted (myself included). It's amazing in a way; we're so used to seeing such high quality standards on so many wikis that we rarely pause and think about how much work was put into the wiki.