Board Thread:Support Requests - Getting Started/@comment-14282052-20161029033546/@comment-1595427-20161029052500

@FutureEeveeKing13 are you logged into the same account on both Phone and laptop because if you are it is not related to that account. Which means it has to be something on your phone. Try closing the web browser on the phone and reboot your phone. And I mean close not merely put in the back ground. On an IPhone you double tap the home button. On android there a software button. But either case it will bring up screen with the apps side by side. Swipe the web browser to the top. Then hold the power button on your phone until something like Power off comes up and slide to turn your phone off then press the power button again (It may take a few seconds until something shows up on the screen) that should fix it. If does not the only thing I can think of is that the DNS server your phone is using is poisoned and that can be fixed by connecting your phone to the same wifi as your laptop.