Board Thread:Support Requests - Getting Started/@comment-25236122-20140822160749/@comment-1038387-20140822230235

Hmm. You're right, that's not the usual jigsaw. And I don't think there's a separate plugin for VE.

Safest bet, contact Wikia's tech people at Special:Contact/bug. They can actually look for a problem, whereas we can only guess.