Board Thread:General Discussion/@comment-47075028-20201010224152/@comment-1038387-20201012151750

RRabbit42 wrote: What's happening with UCP happens with companies all over the world.

Yup. When I worked customer service for a phone and internet provider, due to different mergers and stuff, mobile and wired telephone used one system (but prepaid used another) and DSL, Internet and TV used another. So much miscommunication and angry customers because we didn't have access to each others' systems. That was 10 years ago, they changed by now.

At my current work, we switched to a new data entry program two years back. The previous one... was from the 1980s and used COBOL. The one before that... pen, paper, and miles and miles of ledgers. We wouldn't have been able to handle the current workload in either of those previous systems. The COBOL system took 7 years to implement and train everyone. The new system was up and running within months.

Companies can save a lot of money on streamlining their processes. They have to. The internet changes and Fandom has to change with it. The days when the streets were paved with ads are over.