Thread:Sannse/@comment-1745351-20151116190750/@comment-8-20151117025644

If I'm working out the time-zones right, you wrote this very shortly after you sent in your Special:Contact mail.

Remember staff are not here 24 hours a day, we go home sometimes :) And, especially after the weekend, we may have a lot of other people's messages to answer too. If there is a delay in getting back to you (which there wasn't in this case) it doesn't mean we are ignoring you, - it probably just means we are still working on mail that came in before yours

But I see Kirkburn has answered and all is well now.