Board Thread:Support Requests - Getting Technical/@comment-27704998-20160604211104/@comment-27704998-20160606203750

Small update: I'm trying to remove the brackets around the default display of "Unknown". This is what I'm trying: Obtained from Quest: 

I seem to remember reading somewhere that sometimes you need to use the HTML entity, and other times you need to use a template. Do I need to do either of those things since it's bracket syntax I'm trying to show/hide? I didn't see anything about it in the help pages. If that's not it, how do I get this to work?

My goal is to have just "Unknown" be displayed when the variable isn't entered, rather than "Unknown".