Board Thread:Support Requests - Community Management/@comment-5578690-20130802192724

Anybody got any good suggestions to try out before permanently banning a particular user who has not only been damaging articles but also difficult to deal with? Many of the community in the wiki have expressed annoyance of dealing with the user in question.

notes: user has been banned twice already (a week and 2 weeks) so this certainly isn't a minor issue at all.

Would appreciate any advice in dealing with the user  