Board Thread:Support Requests - Getting Technical/@comment-917693-20171104182329

Hello! I have this problem where the preview of most pages in categories, plain text is used instead of the infobox image (or even ANY image). And the most annoying thing is, that is text usually chooses text from a disambiguation template or text from warnings/notes. (I.e. generic text that can be often found on several other pages as well)

See http://utaite.wikia.com/wiki/Category:NND_Male_Utaite for example where on the first page only 3 out of 20 pages are displayed with an image.

I've even read http://community.wikia.com/wiki/User_blog:Kirkburn/How_images_are_picked_to_represent_articles

But already for the first page ( http://utaite.wikia.com/wiki/Mafumafu ) in the cateogory, it displays the text "Note: This sample is linked to the utaite's own upload on YouTube, as he" instead of the infobox image, which I checked satisfies all of the criteria
 * Larger than 130px by 115px for use on category pages, larger than 200px by 100px for the related pages module. Note: the size on the 'File:' page is what counts, not how it displays on the page.
 * this one is 300x700
 * Used 10 times or fewer in content namespaces on the wiki
 * this one is only used on one page
 * One of the first 50 used on the page
 * first one on the page
 * Not an SVG
 * a png

So why does wikia keep displaying text instead of images even though the image clearly satisfies all requirements? And what can I do, so that it does display the image? 