Thread:DaNASCAT/@comment-5578690-20140428031129/@comment-366087-20140428212138

Well, the *important* place for tracking is on the Staff side of things. That *they* have it on *their* records and followups.

Fact is, very few people who come to Central mainly to make reports and ask for help bother to search to see if their questions have been or are being addressed. Instead they go straight to the forums or staff walls and open new threads. Which is why there are so many "notification" threads saying and asking the same thing. If they were bothering to search at all there would be less of them.