User blog comment:Andrew Cao/Tips to become a good Administrator/@comment-1251315-20160330204415/@comment-5650583-20160331014815

Sometimes, a block is the only thing that will de-escalate the situation. It gives all users involved a chance to walk away and calm down. On the wikis that I admin, I have found a short block either causes problematic users to learn or leave. Either way, the situation is resolved.