Board Thread:Support Requests - Getting Started/@comment-35585918-20180902150837

I have some questions about this template. Here is my chart. Thank you in advance. And sorry for my broken English.  
 * 1) Somehow, some lines are broken in chart with images, though the chart without images are working just fine. And it's a little disturbing (the lowest vertical line towards Helcaron in second chart). Could someone tell me how to fix it?
 * 2) And are there some ways to change design from this chart? I mean, the boldness of lines, the box color, etc. It's from Templates Wiki, but I didn't find how to change the design.