User blog comment:Sannse/The Zen Admin/@comment-25546718-20141018110911/@comment-8-20141020230138

Your English is fine, I understand you :)

Yes, ignoring trolls is best, and I like the saying you quoted. Here I'm talking about non-trolls - people who are causing problems, but not just for the fun of it. They might be disrupting deliberately or unintentionally, but their reasons are more complex than those of trolls.

That can be tricky to deal with!