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What is a Digital Workplace?

A digital workplace is a business strategy. It brings together the tools, places, workstyles culture and skills. Employees are empowered to do their best work and better serve their customers. Through the consumerization of the work environment, a digital strategy seeks to improve productivity by leveraging intuitive, easy to use tools and processes.

A digital workspace is a technology ecosystem. It allows employees to work from any workplace, whether it is office or home on any device, at any point in time, in a secure way and be more productive. Digital workspaces are goal-oriented meaning that you help the staff get more done rather than driving the employees towards certain application or technology or CRM system.

Automating the work by using artificial intelligence and shift away from software, applications and IT, instead focusing on employees and people based on the goals of the organization. So, the purpose of technology is to provide the tools to get more done. Investing in tools around productivity and by automating actions or activities for the company staff and taking the end user view, you can empower them to get more done.

What does digital workspace involve?

Digital workspace is empowering employees and enhance their capabilities for a more productive workplace environment. This enables them to do their best work for their employer and better service the customers. Since the pandemic, the transformation towards digital workspace has gathered momentum. Digital tools, places, workstyles and skills all need to come together for optimal productivity and success.

A digital workspace is borderless and transforms the employee experience. In a nutshell, it is an integrated technology platform designed to manage and deliver applications, data and desktops through a unified technology system.

What are the advantages of digital workspace?

Flexibility

Digital workspace ecosystem allows employee flexibility. Staff can log and work from any location regardless of whether its an office or home environment. The workspace is fully customizable and can be used on any platform or mobile device. This also increases the business agility to find and capture the highest value opportunities through fast paced adoption of innovative technology.

Automations

Advantage of digital workspace includes automating tasks for users which allows them to focus on their most impactful work like serving clients. Digital workspace solutions unlock innovation and engage nomadic workers, they can deliver better business results.

Security

Digital workspaces simplify technology to make life easier and work more secure for staff and IT managers.

People are incorporating technology driven capabilities alongside their existing skills and experience to open new possibilities of work and new ways. Roles are changing frequently and roles are expected to last a year with employees transitioning frequently to new roles within the organization or moving externally.

Businesses must really adapt their technology strategies to support the realities of employment in the digital age. The workforce is increasing becoming human+ meaning workers are empowered by their skills, knowledge plus a new constantly growing set of capabilities that’s made possible through IT.

Adapting to next generation of technologies that create the next generation of workforce to incorporate the enterprise needs. To propel their workforces forward and lead the way for continued success, companies should be really looking at adopting innovative technologies such as AI as well as cloud enabled workplace technology.

Each worker is empowered by their skills and knowledge plus a new set of technologies enabling driven capabilities. Companies now need to adopt technology enabled strategies to really enable a new way of working in the post digital era.

In conclusion, a number of forces are driving businesses towards a digital workspace. Many of these are the result of users just wanting better digital tools to do their work. If you really want to become a digital workplace, you have to invest in a technology platform built with the end in mind. The platform that ties back-office automation with front office productivity.

Digital workplace is where people, technology and the company come together and offers a true competitive edge. Employees want to integrate technology tools at work with the tools they use in real life. The business that resists employee trends will be left behind and the business which empower their employees will power ahead.