Board Thread:Support Requests - Getting Technical/@comment-8-20140903213044/@comment-5065259-20140904050218

Sannse wrote: Hi all,

As you know, there are a few problems with chat at the moment. You may be having problems joining chat, or see the notice "You have connected from another browser." when you haven't.

These glitches are due to a new server that's playing up at the moment. Other effects include avatars/nicks are sometimes showing incorrectly (so it looks like you are someone else) and that some people end up in a chatroom other than the one they tried to join.

These issues are purely server glitches, they are not due to anyone from outside messing with or hacking your chat. If this happens to you, try leaving chat and joining again. Or leave it for a while, and come back a bit later

Sorry for the problems everyone, hopefully things will be better soon, and with more server capacity for chat! you know to an extent this started to happen immediately after the previous server change, meaning I don't even know if the other problem of chat crashing at a specific time was even resolved since it was never mentioned. It seems that problem expanded to wikia wide collapse of the chat system. Like others have said, perhaps the best course of action would be to test the servers or at least make sure there are enough to handle the traffic. Another view is to switch to a more stable chat room say IRC.