Thread:BertH/@comment-5175866-20140818013756/@comment-5275700-20140819120737

Special:Contact remains the best way to contact staff with a question. As you said, often times users who do submit questions are not present during office hours. Depending on the nature of the question, we might answer it during office hours anyway for the benefit of those attending, but we'll still follow up with the individual user when possible.