Board Thread:General Discussion/@comment-33668185-20181229231243/@comment-31863794-20181230010432

PyroNacht wrote: However, I do need to say this: any Staffing issues should be taken to Special:Contact. People do often Special:Contact over issues like this, and their concerns are turned away by Staff with the generic response of "Our moderation team has taken up times from their lives to handle these positions and I am just fine with them as they are.". When users personally talk to various Crew members about concerns, they are met with varied responses of "Thanks for the feedback, we'll look into it!", "You're making a bigger issue than needed and here is why:", "If you have feedback to give, direct them to Staff using Special:Contact/general." which results in the concerned user getting a generic response from Staff. Over time, this has led many users to believe that Staff will never do anything about Crew concerns and it's simply a way to push over concerns without actually addressing them. PyroNacht wrote: The administrators and moderators are literally not obligated to give a ban reason to other users of chat.. furthermore, if a user has a ban history, they quite frankly do not a deserve multiple warnings. Just because moderators are not "obligated" to do something, it doesn't mean that they should not do it. In general, good moderation would be to give clear and precise warnings/rules that cover everyone, including moderators and popular users, and have a good line of communication with users and to detail what they are expected to do and not do, instead of a "guideline" page that literally covers nothing and only confuses users. It frankly seems that the chat guidelines are written for the moderation team to do as they please instead of as a reference page for how users are to behave in chat. Another factor is that everyone on this thread clearly cares about Community Central and we all want to make this a better place. I think it would do well to listen to each other instead of implying harassment and passing off feedback as biased or factless.