Board Thread:Support Requests - Getting Technical/@comment-4614364-20151110234612

At the Undertale Wiki, mods and admins are represented in the chatroom with a small heart next to their username, the color of the heart being the user's choice. We recently promoted a user with a question mark (?) in their username and it's not being recognized as part of their username. (They're the last user in the list.) We tried numerous things but nothing seems to work. 