Board Thread:Support Requests - Getting Technical/@comment-24329970-20170102013305/@comment-25390652-20170224225559

You should try the following things: Is it bad if I don't have these options? https://i.gyazo.com/1fdfe36936c32eb6049c488f0e8952ff.png
 * Go to Special:Preferences, scroll down to "Appearance", click the dropdown box "Layout", and click Mobile/Wikia Mobile.

I tried emulating iPhone 6, writing ?useskin=mercury at the end of the URL would help with the current wikia session (i.e. the page and any links you open will have mobile layout). But it would get back to oasis (full-site) whenever you refresh a page. I guess clearing cache, cookies and local storage after you temporarily switch to the mobile skin (instruction above) might help. Probably. 50/50.