Board Thread:Support Requests - Getting Technical/@comment-30484982-20171121193111

Following the instructions at

http://community.wikia.com/wiki/Help:Database_download

I press the "Send request" button to request generation of a new database dump. The text on the buttons changes to "Dump has been requested recently (less than 7 days ago)".

Then the page looks like this for ~about a week, then the button changes to "Send request" again, but not DB dump has been generated.

I've been doing this loop for many weeks, without any DB dumps every being generated.

How can I get support on this?

Thanks,

(for my Wiki http://svenskar-i-berlin.wikia.com/) 