User blog comment:Sannse/Converting Conflict to Calm/@comment-961279-20111010044935

To try and cut back on the number of people that have knee-jerk reactions to vandalism, I wrote a page Dealing with vandalism and spam. There's some overlap with what you wrote, Sannse, but this seems to be more for advice when you're still in the negotiation phase of solving a problem, whereas my page is for after the fact when you have to clean up the mess that was made.