Thread:Sannse/@comment-4782885-20140615113156/@comment-8-20140617163243

Wendy has replied and they are talking.

We say we will reply to contact messages within 2 business days - although in reality it's generally sooner.

Remember that weekends are not "business days" though, and we don't have full staff on duty. We usually have a lot of catch-up to do on Mondays too... so if you send your message on Friday night (San Francisco time) then it might take longer than usual for you to get a reply (although in this case, it was answered the day after we got it :)

But anyway, the important part is that Wendy and Celestetwit are talking about the problems