Board Thread:General Discussion/@comment-86.174.84.233-20131209193619/@comment-188432-20131209200821

Just to check basic stuff first:


 * Send yourself an email from the email account that you've given to Wikia to the email account that you've given to Wikia.  This will ensure that your email account is actually properly set up and working right now, eliminating the possibility that your settings aren't right.


 * Check your email three times before hitting "submit" so that you're absolutely certain you've entered the right thing


 * Make sure that your email account is not filtering mail from wikia.com as "junk"

If after doing all that, you still can't set up the account, create a free email at Gmail or Yahoo or wherever, and try that account.

If that works, you can always manually switch your email in Special:Preferences back to the email you want.

If you're not able to set up a Wikia account with a brand-new email address that you've just set up at one of the major free email providers, something is seriously wrong, and you'll need to contact Wikia Staff. Do this by going to Special:Contact.