User blog comment:Sannse/The Zen Admin/@comment-4189499-20141001025411/@comment-8-20141020224755

Thanks for adding your thoughts Imamadmad, you make some good points. I especially agree with the idea of waiting for a while before posting comments. A re-read can make all the difference to the tone of something you say.

And I also liked this bit: "Just be fair, reasonable, professional, and forgiving, and you will not only earn the respect of your peers, but you might just be able to change a troublesome user's attitude for the better."