Board Thread:Support Requests - Community Management/@comment-30718870-20180329081253/@comment-1267828-20180414194853

If you're dealing with a global block, contacting staff with the affected account is really the only option.

I was told by a staff member once after I had been globally blocked that I hadn't actually been blocked, but rather when my IP updated, I gained an IP that had already been blocked well before. Given my consistent use of my account prior to this block activating, they were able to effectively conclude that it wasn't me who got blocked in the first place. They simply removed the block and fixed the problem.

There are situations where you could be the innocent party, but you have to contact staff regarding the problem ''with the affected account. ''They're there to help with these problems, but they're also not fools and won't just unblock because you asked to be unblocked or you beg for forgiveness.