User blog comment:DaNASCAT/Wikia's Quality Blitz - Beating Down Bugs/@comment-1474707-20130211101427

I really think sending something into Special:contact, having it passed onto the technical team and then never hearing anything again is not a sufficient bug reporting system for us. And the technical updates are woefully inadequate for seeing what bugs have been fixed. A very simple solution would be:

When, after reporting a bug in S:C, we get the e-mail "this has been passed onto the technical team", could the responding staff member not also give us the case number code? Then here on community central, we could have a page that is entirely maintained by users. A simple list of bugs that we have reported to special:contact, along with their ID numbers. When a staff member fixes the bug, they locate the ID number and mark the bug as fixed.

This would allow us to see roughly how long it takes bugs to get fixed so we know what to expect, it would allow us to see what bugs have already been reported and are in the pipeline, and what Wikia thinks it has fixed when really it hasn't. Far too often I re-report bugs and seemingly my first report has just been forgotten about.