Forum:Help mobile avatar

Im on mobile website and when i try to upload a photo for my avatar it says no photos or videos pls help.
 * Do you have a screenshot of the error? https://vignette.wikia.nocookie.net/upncbs-wiki/images/9/92/Paramount_Pictures.svg/revision/latest/scale-to-width/90 Paramount1106   Contact me here   Sign my guestbook  20:26, January 10, 2021 (UTC)


 * Are you on an Apple device? If so, this is a device issue, not a FANDOM issue. To fix this, try resetting your device. Just a heads-up, your device is probably outdated, which is why this issue is occurring.   T h a t I s A P i r a t e |  Message Wall

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Andrewds1021 (talk) 23:17, January 12, 2021 (UTC)
 * Where did you get the image from. Remember that avatars cannot be larger than 500 KB (500,000 B or 0.5 MB or 0.0005 GB). If you took a high-res picture with your mobile device, it is probably too large. Also, make sure you are uploading a supported format. I know newer Apple devices use HEIC which is not supported on Fandom yet.