Board Thread:Support Requests - Getting Technical/@comment-2194058-20190329111618

When My Time at Portia English wiki (or for short MTaP) approved our Russian wiki's appeal on Help:Shared images, it inadvertently caused the English wiki to close down and redirect to the Russian wiki.

The English wiki was restored, BUT... some users are still experiencing issues, even after 12+ hours of the restoration. This is highly evident in mobile devices, but some users experience it on desktop as well.

Note: Not all users will experience issues, like myself, but I do experience these issues with mobile.

Issues below:
 * Links from the English wiki are redirected to an error page on the Russian wiki (because the page doesn't exist on the RU wiki)
 * CSS and other formatting stylings are non-existent on EN wiki, logged in or out (basically it doesn't load at all)
 * Russian text on EN wiki
 * RU wiki background on EN wiki
 * Some browsers experience these issues: Chrome, Firefox, Safari, all of them
 * Mobile devices affected deeply
 * Incognito mode sometimes causes problem
 * Logged in and logged out users experience problems
 * Some say clearing cache does not resolve this issue
 * One of our users commented this on our Discord: "interesting... it all seems to come down to whether or not your browser is sending a specific cookie (wikicities_session). if it's sending it (even with an empty value), i'm always getting the english version with correct css even in incognito mode. without it, it keeps reverting to russian text (e.g. for "Recent Wiki Activity") and wrong css"
 * Reddit discussion of other users experiencing issues

Our EN wiki garners at least 600,000 viewers a week, and this is detrimental to our cause. It would be ill to leave our wiki in this state over the weekend.

Yes, I did send in Special:Contact and am awaiting response. But I am hoping I get additional help here as well. I also find it easier for us and our users to come together and leave our findings on here, which I can link on Special:Contact.

How things should be working (notice EN wiki background): https://media.discordapp.net/attachments/543813665753661491/560997568948207646/unknown.png?width=1214&height=683

Formatting issues (notice RU wiki background): https://media.discordapp.net/attachments/543813665753661491/560998175859671040/unknown.png?width=1214&height=683

Mobile redirects: https://media.discordapp.net/attachments/543813665753661491/561000937783689241/Screenshot_2019-03-28-17-35-38_combo.png?width=1154&height=683

Russian text on EN poll: https://media.discordapp.net/attachments/543813665753661491/561001578606100494/Screenshot_38.png?width=1025&height=683 