Board Thread:Support Requests - Getting Technical/@comment-4738639-20150208124133/@comment-4738639-20150208174323

452 wrote:

On several occasions, they have outright told me that they would not be fixing a problem I have reported because not many people had reported it.

I think it's ridiculous, neglectful, irresponsible, and unprofessional, but it's their company, and they can run it however they like.

That is unsettling news that they just went and said they aren't going to do anything to try to fix it.

I would have to agree with your last line too.