Board Thread:Support Requests - Community Management/@comment-29101455-20200211020445/@comment-29101455-20200211124042

Andrewds1021 wrote: What Applemasterexpert said is the best first step. However, for future reference, this is not a good place to try to contact staff. Staff don't usually read these threads. If you need to contact staff, you can use this. That being said, they are likely to respond only within business hours (US Pacific time) and it can take several business days for them to get to a particular ticket. If you need more immediate help, you can contact VSTF. Thank you so much. I've been always searching how to do this properly.