Thread:Sannse/@comment-27842258-20180530073132/@comment-8-20180601183818

CreationBeTheWorld23: that is off topic and not at all helpful. Please don't do that.

Chopsticks12: The best thing to do is to tell your friend to use Special:Contact/general for help. She doesn't have to be logged in to use it, and someone there will help.

It has to be her writing in though, we can only help the person with the account.