Board Thread:Support Requests - Getting Technical/@comment-32507313-20170308173922/@comment-4018164-20170308184442

It's sometimes better to start a new discussion; this way, the most recent messages are related to the original question in the thread, which makes keeping track of the current question easier. Though it's completely up to you.

However, if the template question involves the same mechanisms/templates, it can be a good idea to keep posting on the same thread.