Board Thread:Support Requests - Getting Started/@comment-9144300-20130505201707/@comment-4674838-20130505204704


 * You mentioned that you tried PNG &mdash; have you also tried converting your avatar to a JPG or GIF to see if either of those work for you?
 * Have you tried using a different web browser? (For example, if you use Internet Explorer normally, have you tried Firefox or Chrome?)