Board Thread:Support Requests - Community Management/@comment-25330335-20160414025010/@comment-26037236-20160414032006

I'll give you a few ideas. Some may work better than others, and you may already have some of them.

Probably start with having a few pages that are 'complete'. Pages that are completely filled in and seperated into sections to a point where everything is neatly laid out. For example, a character page would have a biography section, personality section, physical appearance section, and list of appearances, along with a template and main image, and a gallery. Use these pages as example or feature pages. These pages will work as a guide so people can edit to a standard. This standard will be used across all pages.

Encourage users to ask for help and make mistakes, as reverting and fixing isn't too hard (unless you have a lot of users). Fixing typos is a good way for users to start out. Once they've been doing this for a while, encourage them to make larger edits. Perhaps even encourage users to use their user page to write a complete article to show to an admin to check it out first before adding it to the page.

Create some guidelines as a Help page and put it into the navigation bar. A help page such as "How to write a page" could be helpful. Creating guidelines on how to write pages combined with pages to use as examples tend to help users out. A lot of wikis use guide pages to help new users and to keep their wiki structured.

It could help out the scared users if they know how a page should look like before trying one of their own.